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Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

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Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#471

Post by Nition »

rasengan0 wrote: post #418
glogla wrote: post #6

I have to admit, the whole exchange is pretty funny: > Hello, Onedrive for Business open is very slow on Linux (Chrome/Firefox) but with very fast with a "Windows" user-agent. > Hi DL, As Office 365 for Business services(e.g. SharePoint Online, including OneDrive for Business, Exchange Online) are not supported on Linux as shown below, for the best experience, we recommend the operating system listed in the article.…

That was funny but sadly many of us are stuck in MS shops. I even got folks to vote on community features/issues so basic with other cloud providers. This is a more realistic timeline, note the 2015 - 2017 duration: https://onedrive.uservoice.com/forums/262982-onedrive/sugges... I think the lesson is get the issue up in HN for a company to start noticing.

Don't worry, if you leave MS you can still experience the same sort of thing from other providers. e.g. https://www.dropboxforum.com/t5/Dropbox/Stop-auto-inheriting...

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#472

Post by Nition »

lobster_johnson wrote: post #413
glogla wrote: post #6

I have to admit, the whole exchange is pretty funny: > Hello, Onedrive for Business open is very slow on Linux (Chrome/Firefox) but with very fast with a "Windows" user-agent. > Hi DL, As Office 365 for Business services(e.g. SharePoint Online, including OneDrive for Business, Exchange Online) are not supported on Linux as shown below, for the best experience, we recommend the operating system listed in the article.…

His thank you seems to be in reply to a deleted message by Felix Tao from Microsoft where he closed the issue prematurely. It makes more sense then.

No, the original message from Felix Tao was just a response saying OneDrive is not supported on Linux.

After the post blew up on Hacker News, real Microsoft PR swept in and deleted that post, replacing that non-answer with the current one that says they've fixed it.

Here's an archived version: https://archive.is/zlXWy

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#473

Post by Nition »

morinted wrote: post #9

Unhelpful catch-all responses that don't display a shred of effort or care are the bane of my customer support experiences. Nothing hurts my opinion of a company like being brushed off like a bug.

After this post blew up, it seems Microsoft PR has swept in and deleted that original useless post, replacing it with a new one saying the problem has now been resolved. If only every legitimate support thread could be a top post on Hacker News!

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#474

Post by roca »

daenney wrote: post #291
cortesoft wrote: post #225

Earlier quoted context omitted.

Not in FireFox anymore. They sent alerts for a long time saying FireFox was losing support for hangouts, and now it doesn't work at all.

True. But temporary: https://gsuiteupdates.googleblog.com/2017/02/google-hangouts... . Ironically that's being caused by WebRTC not having compatible enough implementations across all major browsers (and as an aside being disproportionally difficult to debug). Otherwise they would've just dropped the plugin and be done with it much earlier. Though I'm surprised they didn't act earlier.

The biggest WebRTC interop problem is due to Chrome declining to implement the "Unified Plan" for multiple streams ... a plan they agreed to implement when the spec was worked out. https://bugs.chromium.org/p/chromium/issues/detail?id=465349

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#475

Post by anonbanker »

jMyles wrote: post #457
ebang4 wrote: post #401

Hi everyone, this is Edgar from the OneDrive team. We know that some users may have experienced difficulty accessing OneDrive for Business on Linux. The issue was resolved as of Tue, March 22nd 3pm PST. We identified that StaticLoad.aspx, a page that prefetches resources in the background for Office online apps was using the link prefetching browser mechanism only for certain platforms (iOS, Chrome OS, Mac, Windows),…

I'm reluctant to belabor the point, but I must say that, at first blush, this doesn't seem to add up. Content prefetching? Sounds good (if you are prefetching the right content of course). Checking the user-agent and doing prefetching only on that basis? I can think of no reason to do such a thing. If this was not intentional, can you clarify the reason that your team engineered such a strange and unusual solution?

It's depressing that your question is downvoted to grey. I consider it a sign that people think it's better to be a coincidence theorist rather than a conspiracy theorist.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#476

Post by anonbanker »

flyinghamster wrote: post #277
21 wrote: post #259

Earlier quoted context omitted.

My 7 year old audio interface (E-MU 0404 USB 2.0 for who cares) started making BSODs after upgrading from Windows 8 to Windows 8.1. The latest manufacturer drivers were for Vista. I reported it on answer.microsoft.com. They asked for a crash dump. Complied. Another non-ms person analyzed the crash dump and suggested that it's USB 3.0 related. Disabling that in the BIOS solved the issue. But the MS guys kept on going.…

> My 7 year old audio interface (E-MU 0404 USB 2.0 for who cares) started making BSODs after upgrading from Windows 8 to Windows 8.1. The latest manufacturer drivers were for Vista. I had one of those, and the Vista drivers were never released as a production version. Driver support for it was THE thing that kept me from upgrading from XP to 7, and also what convinced me to never again buy a Creative product. The mat…

Creative products are pretty awesome in Linux.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#477

Post by anonbanker »

TheRealDunkirk wrote: post #177
easytiger wrote: post #120

Earlier quoted context omitted.

As a linux user since the 90s, googling for basic issues on Windows is an unmitigated disaster. For linux I have always got a correct answer.

Bullshit If you were a Linux user in the mid-90's, then about the only place to get "help" was #linux on EFnet. Collectively, I don't think I've suffered more abuse on the internet than in that forum. And, yes, I'm still bitter. It was NOT a noob-friendly place. The best place -- ever -- to get Linux help was, and will always have been, the Gentoo forums, but that didn't take off till the early 2000's.

#linux was a troll channel, so that's a poor example. #e (The Enlightenment Window Manager) had people very eager to help. So did #redhat, #mandrake, #debian #stampede, #slackware, and even #linux-users. All were quite active from '98-2002, before freenode swallowed everything.

source: I got trolled by swedes in #linux before abandoning that wasteland for greener pastures listed above.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#478

Post by anonbanker »

kuschku wrote: post #226
TheRealDunkirk wrote: post #177

Earlier quoted context omitted.

Bullshit If you were a Linux user in the mid-90's, then about the only place to get "help" was #linux on EFnet. Collectively, I don't think I've suffered more abuse on the internet than in that forum. And, yes, I'm still bitter. It was NOT a noob-friendly place. The best place -- ever -- to get Linux help was, and will always have been, the Gentoo forums, but that didn't take off till the early 2000's.

Oh, it’s quite easy to get help there, and has always been. You just have to be tricky: People will not help you, but as pedantic as they are, they’ll correct mistakes you make. You go there, and say "I’m disappointed that you can’t even use with Linux" and you’ll get hundreds of answers telling you exactly how to use it.

#linux, the notorious troll channel on EFnet, only provided help when counter-trolled.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#479

Post by emodendroket »

winthrowe wrote: post #460
emodendroket wrote: post #447

Earlier quoted context omitted.

Does this only happen with certain configurations or something? I've been using Windows 10 since it came out and can't really remember this happening to me

As far as I'm aware this has to do with the fact that major updates are being delivered in a manner that's basically equivalent to a full reinstall, causing a lot of settings to get reset to defaults. This update method is particularly common for the insiders, but still happens from time to time on the general builds: anniversary update, creator's update and such.

Makes sense.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#480

Post by ted_dunning »

skissane wrote: post #360
fnord123 wrote: post #312

Earlier quoted context omitted.

Microsoft has a history. https://en.wikipedia.org/wiki/AARD_code

You are talking about something Microsoft did in the early 1990s. It is very likely that most or even all of the people involved don't work for Microsoft any more. No company is ever going to be perfect, but I honestly believe that today's Microsoft is a much better corporate citizen than 1990s Microsoft was. (And, with the AARD code, while they shipped it turned on in the beta, it was disabled in the final release –…

It was something that Microsoft did in the early 1990's. And they did nearly identical things in the late 1990's. And they did more of them in the early 2000's.

Their fall from the heights since then has allowed me to ignore whatever malfeasance they committed in the late 2000's or early 2010's, but that doesn't mean that it didn't happen.

And for what it is worth, what they did to companies I worked for in the late 90's and early 2000's consisted of lying, cheating and stealing. It consisted of blatantly dishonest and illegal behavior. And it was completely institutionalized so that the default behavior was dishonest and malicious.

You can be wonderfully forgiving and credulous, but I personally find it very hard to do so.

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