Since stripe introduced Radar, we've seen our fraud rate drop to literally zero. We're low-risk for fraud as we don't ship anything physical, but this still seems remarkable: is Radar really that good? How has it affected Stripe's valuation?
Ask HN: How Is Stripe Radar Performing?
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Re: Ask HN: How Is Stripe Radar Performing?
#2We are seeing an opposite side to this: we have customers using Stripe that had very low fraud rates previously and now are getting more false positives causing grief because their customers cards are getting declined.
I can see that it is a good feature, but the lack of easy programmatic control is an issue for us.
Re: Ask HN: How Is Stripe Radar Performing?
#3We are seeing an opposite side to this: we have customers using Stripe that had very low fraud rates previously and now are getting more false positives causing grief because their customers cards are getting declined. I can see that it is a good feature, but the lack of easy programmatic control is an issue for us.
Hm, could you email me at edwin.wee@stripe.com and we can take a look into this?
Re: Ask HN: How Is Stripe Radar Performing?
#4Are there any intentions to make this available to 3rd parties?
Re: Ask HN: How Is Stripe Radar Performing?
#5[deleted]
Re: Ask HN: How Is Stripe Radar Performing?
#6We are seeing an opposite side to this: we have customers using Stripe that had very low fraud rates previously and now are getting more false positives causing grief because their customers cards are getting declined. I can see that it is a good feature, but the lack of easy programmatic control is an issue for us.
We got a couple cases of false positives ourselves, and I admit that the Stripe UI wasn't very clear on the fact that we couldn't override the "block" (even though the button was there, it didn't do anything).
That said, with a quick email to the Stripe support team, we got the transactions whitelisted in a matter of hours (I believe the Stripe support does regular US office hours, but that could have changed in the meantime).
Re: Ask HN: How Is Stripe Radar Performing?
#7Are there any intentions to make this available to 3rd parties?
(I work at Stripe) We've thought about this a little, and while we'd be excited to make Radar available more broadly (i.e., even to businesses not using Stripe for payments), for now we're focusing our efforts on improving the product.
Re: Ask HN: How Is Stripe Radar Performing?
#8Are there any intentions to make this available to 3rd parties?
(I work at Stripe) We've thought about this a little, and while we'd be excited to make Radar available more broadly (i.e., even to businesses not using Stripe for payments), for now we're focusing our efforts on improving the product.
Great. I unfortunately can't use Stripe, but looking for solutions that will reduce fraud.
If this does become available, will certainly be looking at it.