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Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

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Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#431

Post by faragon »

ebang4 wrote: post #401

Hi everyone, this is Edgar from the OneDrive team. We know that some users may have experienced difficulty accessing OneDrive for Business on Linux. The issue was resolved as of Tue, March 22nd 3pm PST. We identified that StaticLoad.aspx, a page that prefetches resources in the background for Office online apps was using the link prefetching browser mechanism only for certain platforms (iOS, Chrome OS, Mac, Windows),…

So for the "New Microsoft" releasing a bug fix for a "bug" affecting customers using Linux for more than 3 months it just required to be popular at Hacker News and Reddit.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#433

Post by vetinari »

kristianp wrote: post #355
Symbiote wrote: post #295

Earlier quoted context omitted.

My manager and I rejected OneDrive when we were comparing different services, because it was slow and unresponsive. I didn't think to try it on Windows, so we chose a competitor. Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased.

"Linux users are a small minority, but I suspect they have well above average influence in what IT services are purchased." Not really. If you're deciding on a vendor for a bunch of Windows users, you would test it on windows.

Usually the best test for a vendor claim, that their solution is HTML/standards based and works "everywhere" is to test it on some minority platform.

When you find bugs, you can always use them in negotiation.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#434

Post by joe563323 »

adsfqwop wrote: post #100
morinted wrote: post #9

Unhelpful catch-all responses that don't display a shred of effort or care are the bane of my customer support experiences. Nothing hurts my opinion of a company like being brushed off like a bug.

Whenever I google a problem with a microsoft product, and the search ends up on one of these answer.microsoft.com pages, I always click on the link with an enormous feeling of dread. I don't think I've ever seen a usable answer on that site.

Thanks for sharing this. Me too.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#436

Post by dim13 »

ebang4 wrote: post #401

Hi everyone, this is Edgar from the OneDrive team. We know that some users may have experienced difficulty accessing OneDrive for Business on Linux. The issue was resolved as of Tue, March 22nd 3pm PST. We identified that StaticLoad.aspx, a page that prefetches resources in the background for Office online apps was using the link prefetching browser mechanism only for certain platforms (iOS, Chrome OS, Mac, Windows),…

> The issue was resolved as of Tue, March 22nd 3pm PST.

Just tried (Thu Mar 23 10:25:18 CET 2017) -- the bug is still here.

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#437

Post by pacoverdi »

I don't know the intersection between SharePoint and OneDrive but when I use browse documents on SharePoint using linux/chrome my browser gets stuck eating 100% of a CPU while I don't have the same problem with linux/firefox or win10/chrome ...

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#439

Post by EJTH »

ebang4 wrote: post #401

Hi everyone, this is Edgar from the OneDrive team. We know that some users may have experienced difficulty accessing OneDrive for Business on Linux. The issue was resolved as of Tue, March 22nd 3pm PST. We identified that StaticLoad.aspx, a page that prefetches resources in the background for Office online apps was using the link prefetching browser mechanism only for certain platforms (iOS, Chrome OS, Mac, Windows),…

Why do you need to look at the OS in the UA string in order to do this? Seems like you are doing it wrong (tm) ?

Re: Onedrive is slow on Linux but fast with a “Windows” user-agent (2016)

#440

Post by hd4 »

ebang4 wrote: post #401

Hi everyone, this is Edgar from the OneDrive team. We know that some users may have experienced difficulty accessing OneDrive for Business on Linux. The issue was resolved as of Tue, March 22nd 3pm PST. We identified that StaticLoad.aspx, a page that prefetches resources in the background for Office online apps was using the link prefetching browser mechanism only for certain platforms (iOS, Chrome OS, Mac, Windows),…

Going forward, do you plan to test your code on Linux as a primary platform?
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