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Not exactly leadership material.
Edit: Apparently an unpopular opinion. Do those here think otherwise given he joined the company less than a year ago (and is thus not part of the original culture), but instead could try to repair the damage done by the uber-bro culture instead of looking for an easier paycheck?
Umm the CEO and co-founder needs to step down! But alas with Travis Kala!ick none of the rightfully terrible things happening is his fault rather he's firing his staff to make it seem like he's trying to improve. Lame!
I really hope that Uber serves as a warning to companies who think they can ignore customer complaints. I've never dealt with such an opaque company in my entire life, in terms of getting any actual human support whatsoever regarding anything.
I've had positive experiences interacting with Uber support. The few times I've contacted them via the app to report an issue with a ride I've gotten a response relatively quickly and I think every single time ended up with them crediting me back either the full value of the ride or at least a token amount. As a customer, I think Uber's been awesome.
But that's not what any of the recent talk about Uber is about. The issues are about being there as an employee, the culture they promote, and the values they espouse.
While this is big for the company, I am curious what it means for recruitment of future executives at the company. My understanding is at this level it's about personal connections and grooming an image. With that in mind, does it become harder to attract great executives on a go-forward basis for Uber?
A good analogy would be attracting candidates for coaching positions in sports.
If you're a team in a bad situation, you'll have to settle for candidates that don't have the experience usually required for the position, or people who've done it before who haven't had huge success.
Also most great execs are already in a great position - why would they step into a bad situation unless you gave them a higher title or more power?
Basically you get either a placeholder or an unknown quantity. The unknown quantity is just that. They might be awesome (everybody has to have had a first head coaching job) or completely overwhelmed.
I really hope that Uber serves as a warning to companies who think they can ignore customer complaints. I've never dealt with such an opaque company in my entire life, in terms of getting any actual human support whatsoever regarding anything.
The "echo chamber" works both ways. When there is excitement and buzz, it drives startups to success like no where else. Apparently it works in reverse too and people love to see the big kid on the block take hits.
Though, if executives are quitting after 6 months even before their stock vests, maybe it's more than just the outrage machine news clamoring for clicks and views.
Uber doesn't have a prayer of rehabilitation until Kalanick himself goes. The rot goes straight up to him. Jeff Jones was a much more recent acquisition who came from staid corporate America (Target) -- I don't think he was the problem.
It is easy enough to switch to Lyft (I live in major metropolitan area) without any inconvenience. And the Lyft driver's I've talked with about all the controversy say they make more $$$ and are happier driving for Lyft.
I wonder if it's a good idea to apply to Uber. With all the controversy, you could argue for a pretty good salary bump or signing bonus to compensate. Though, if executives are quitting after 6 months even before their stock vests, maybe it's more than just the outrage machine news clamoring for clicks and views.