Earlier quoted context omitted.
Completely agree. I tried Ubuntu a few years ago because I heard that distro was comparably easier to use and my experience was frustrating. It took me 3 hours just to get the speakers to work, and the wifi connection would regularly drop off. Windows just works, and I'll happily pay money for a good product.
I have a reasonably noob-unfriendly linux distro (arch) on my bleeding edge kaby lane xps 13 laptop (month or two old) and even the touchscreen worked without any messing around with config files and so on. It came with ubuntu pre-loaded and I assumed they tweaked the arse out of the configs for it, and so expected pain when I replaced the OS. Turns out I was wrong. Vanilla with a minimal distro and even the touchscr…
Because it's way less work. Simple as that.
Windows, in my experience, just works. The things about it that don't work are the exceptions. Windows gets out of my way and lets me work with minimal setup and maintenance.
Linux, on the other hand, has been a pain in the butt every time I've tried to make it my primary desktop OS, and I have tried multiple times (granted, the last time was 6 years ago). Editing endless config files; building some obscure driver from source to make a device function correctly; and heaven help you if you want to do an OS version upgrade.