Earlier quoted context omitted.
Gross. AWS is becoming the Cisco of cloud computing. Get people hooked when they are low revenue and twist the screws in later when they get big.
In what way is this gross? They're giving people what is essentially a loan, which they are uniquely able to give, to help them start a business, in the hopes that this will be an even bigger business. This is almost the definition of a win-win. Customers are free to leave at any time or work with other providers, but they choose AWS because they give them more value.
>This is almost the definition of a win-win.
Not long-term for the company that gets lured into this trap. Just like with Cisco/Oracle, companies will waste millions of dollars once they are cornered into a situation like this because the switching costs are so high even though there are plenty of other alternatives.