441–450 of 670 posts
I thought the whole point of Uber is to make the transaction cashless?
(When I do tip on Uber, it is either going to the airport overseas to get rid of spare cash, or if something exceprional happened. I've taken UberX in major snowstorms and in that case happily tip $20. I left a laptop in an Uber and got it returned to me within 5 minutes, I tipped $50.)
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Do you know anyone who actually works in food service? I do, and they'd be pissed if everyone skimped with a 15% tip. It's 20% for adequate service, 25% for excellent.
25% is crazy.
No Tipping is one of the main reasons I liked Uber; no cash, no pressure, you just get out of the car and walk away with everyone happy. I would rather pay more for each fare and have Uber aggressively prohibit tipping. I suspect many people feel the same way and if Uber doesn't get it under control, it could be the biggest challenge they face.
> I would rather pay more for each fare
Lyft offers in-app tipping, well after getting out of the car. Convenience is what people want, and Lyft makes it convenient to tip the driver whereas Uber makes it convenient to not tip the driver. I'm amazed so many people still use Uber, not even because of the rotten company culture and business practices, but because of the user experience.
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To me it sounds like they should consider adding a feature where a driver can pick an area they want to give rides in.
The only problem here is that this would limit the usefulness of the service. The most likely end game for this feature is that most downtown areas have a bunch of drivers fenced in, and nobody can find a ride to or from those areas. There are a ton of people in suburbs that would like to not drive into or out of the downtown in my area, and we use services like Uber/Lyft to avoid this. If the drivers in our area con…
Perhaps limit the "home area" designation at the end of the day. So before someone is "ending" their day, they can click a button and service only in their home area.
That way, the usefulness of the service is not compromised as much.
I remembered getting hustled to buy my driver McDonalds then coming home to realize I got billed $36 dollars for his time; a trip that usually costs $9. He guilt me into thinking he does not get paid the more he waits. Alcohol...
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Is good service and hospitably an antiquated notion? I'll happily give a bartender, server or a driver an extra buck or two when they make the experience pleasant/informative/friendly because, far too many people treat their jobs not as a privileged but a chore. Without tipping far too many would take your money for granted and the quality of service would decline across the board because there is zero incentive to p…
Do you believe that in Australia and Europe, restaurants and taxis are non functional because they don't have tipping? I've eaten out hundreds of times in my life, never left a tip, and never thought I needed an incentive system directly between me and the waiter. Same with taxis. There are only so many ways to screw up bringing food to a table. I've never once though "wow that waiter really brought my plate to me ba…
No Tipping is one of the main reasons I liked Uber; no cash, no pressure, you just get out of the car and walk away with everyone happy. I would rather pay more for each fare and have Uber aggressively prohibit tipping. I suspect many people feel the same way and if Uber doesn't get it under control, it could be the biggest challenge they face.
I deleted my Uber account over all the bad press and a few bad rides last couple months. There's definitely a trend for the drivers to be either really really bad at driving, or super aggressive with tips. Do drivers really expect people using a cashless system to... carry cash? I actually had one driver accepts tips using stripe.
As they say at Goldman Sachs
"Always carry cash. Keep some in your front pocket."
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What credit card do you have that you're responsible for unauthurized charges?
You're stating that they're not guilty until caught in the act. What percentage of the population do you think scrutinizes every credit card statement line-by-line? Many people would not notice an unauthorized charge on their card. It's merely a matter of scale: some people will notice a single unauthorized charge for $5, while others won't even notice $500. Credit card fraud is rampant, and any company that willingl…