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Uber Driver Tip-Hustling Schemes

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Re: Uber Driver Tip-Hustling Schemes

#341

Post by Shalle135 »

I'm from Sweden and generally I never tip anything for any service available - neither does the absolute majority of my countrymen - with the exception of being on vacation in other countries or eating at some real fancy restaurant.

I were in US a couple years ago and found it pretty emberrasing how people are expecting a tip. I understand that they're paid less and i've spoken with some of them and waitresses etc may make about $3/h+tip. It's not the customers job to see to it that the employees stay at their job - it's the companies. At the hotel bar we had some kind of happy hour where everything was free which of course made it a bit crowded so unless you held up a tip / bribe the bartender just ignored you.

I understand that there are cultural differences but in my opinion you get a tip for a job well done - but it's ALWAYS optional and you should never feel obligated to give one.

Re: Uber Driver Tip-Hustling Schemes

#342

Post by aaronbrethorst »

Shalle135 wrote: post #341

I'm from Sweden and generally I never tip anything for any service available - neither does the absolute majority of my countrymen - with the exception of being on vacation in other countries or eating at some real fancy restaurant. I were in US a couple years ago and found it pretty emberrasing how people are expecting a tip. I understand that they're paid less and i've spoken with some of them and waitresses etc ma…

    Tips are often a major source of compensation
    for wait staff and other U.S. service providers.
    Employers often pay these employees lower wages
    in anticipation that tip income will provide a
    significant portion of the employees' income.
    Customers should realize that they are not
    auotmatically paying 'more' (due to tipping).
    In non-tipping countries, the tips are simply
    built into the price of the food.  An advantage
    to tipping, therefore, is the ability to tip
    whatever is appropriate: if the service is
    poor, a small tip should be left, signaling
    to the server that their service was subpar.
https://www.tripadvisor.com/Travel-g191-s606/United-States:T...

Re: Uber Driver Tip-Hustling Schemes

#343

Post by jrohn92 »

redm wrote: post #4

No Tipping is one of the main reasons I liked Uber; no cash, no pressure, you just get out of the car and walk away with everyone happy. I would rather pay more for each fare and have Uber aggressively prohibit tipping. I suspect many people feel the same way and if Uber doesn't get it under control, it could be the biggest challenge they face.

As a driver for Lyft who is running a startup, every penny counts to make expensive Bay Area rent. Granted, most people don't tip unless it is an airport run. I would like you to put yourself in my shoes or even someone who has children to feed and between jobs. I don't drive for Uber for a reason. Lyft legitimately cares about their drivers' well being. To you a dollar or two does not matter, but for me a good day in tips means an extra hour of time to work on my startup.

Re: Uber Driver Tip-Hustling Schemes

#344

Post by Steeeve »

brandonbloom wrote: post #268
Steeeve wrote: post #248

Earlier quoted context omitted.

4.7 is low. 4.6 is where drivers get fired. At 4.5 a lot of drivers won't pick you up.

At least according to this, 4.7 is quite typical for passengers: http://valleywag.gawker.com/we-asked-you-for-your-uber-score...

I recently read several discussions from uber drivers about passenger ratings.

Many drivers will rate passengers 4 or below if they don't tip. And many drivers skip passengers 4.5 or below, some start skipping passengers at 4.6. I posted some quotes from the discussion below.

I don't think it's about averages, it's about perception. Drivers know that they get fired at 4.6, and they know that most passengers and drivers give 5 star ratings regardless.

Re: Uber Driver Tip-Hustling Schemes

#345

Post by jjuhl »

daxelrod wrote: post #256
throw_away_777 wrote: post #210

Earlier quoted context omitted.

It really isn't that hard, pretty much you always just tip a standard amount (average tip is 15-20%).

Sure, but if you're not used to tipping, it can be confusing to figure out what services you should and should not tip for.

No. It's simple. Just don't give a fuck and never tip - social norms be damned. If they want a certain amount then they should just charge that amount and cut out the tipping BS.

Re: Uber Driver Tip-Hustling Schemes

#346

Post by swift »

iLoch wrote: post #207
arebop wrote: post #124

Earlier quoted context omitted.

There is universal agreement about tipping at restaurants. Tips of 15% (or 20%?) are definitely customary, expected, priced-in. People who don't leave tips after experiencing decent service are definitely not paying their fair share. Uber traditionally operates on the service-included model. That was very well established before some drivers agitated for a change. Since then, Uber has adopted an inconsistent policy […

> There is universal agreement about tipping at restaurants. Tips of 15% (or 20%?) are definitely customary, expected, priced-in. People who don't leave tips after experiencing decent service are definitely not paying their fair share. Is this a joke? Not only is it not universal, it's not even customary. The agreement you have with the restaurant is this: you sit down, are served, eat food, and pay. Baseline service…

Perhaps it's different where you live, but you may want to consider how not tipping will be perceived by those around you. Giving others the impression that you're selfish and lack empathy has very real costs, even though they may not be as immediately obvious as the cost of paying the tip.

Re: Uber Driver Tip-Hustling Schemes

#347

Post by Steeeve »

r00fus wrote: post #296
Steeeve wrote: post #248

Earlier quoted context omitted.

4.7 is low. 4.6 is where drivers get fired. At 4.5 a lot of drivers won't pick you up.

That's a broken rating system. Why would 4.7 (a 94% score) be middling percentile? And I thought school grade and work title inflation was bad...

It's the nature of surveys. People know that a sub-100% rating in most surveys is bad - troubleshooting sub-perfect ratings shows up all over the place from restaurants to call centers. So happy people give perfect ratings - 5 stars in this case - for the most part.

Drivers have to rate riders before they get their next ride, so every rider gets rated by every driver they pair with.

Lyft states (at least they did) openly that a 3 star rating or below will ensure that the driver and rider are not paired again, and will prompt for a text entry explaining what went wrong.

I don't disagree that the rating system is broken. But it is what it is and it's not likely to change soon.

Re: Uber Driver Tip-Hustling Schemes

#348

Post by px1999 »

jrohn92 wrote: post #343
redm wrote: post #4

No Tipping is one of the main reasons I liked Uber; no cash, no pressure, you just get out of the car and walk away with everyone happy. I would rather pay more for each fare and have Uber aggressively prohibit tipping. I suspect many people feel the same way and if Uber doesn't get it under control, it could be the biggest challenge they face.

As a driver for Lyft who is running a startup, every penny counts to make expensive Bay Area rent. Granted, most people don't tip unless it is an airport run. I would like you to put yourself in my shoes or even someone who has children to feed and between jobs. I don't drive for Uber for a reason. Lyft legitimately cares about their drivers' well being. To you a dollar or two does not matter, but for me a good day i…

But isn't that covered in the "willing to pay more for the service" bucket? I find tipping awkward to the point of being willing to pay more for alternatives that bundle an otherwise expected tip into the service's initial pricing.

Re: Uber Driver Tip-Hustling Schemes

#349

Post by Shalle135 »

aaronbrethorst wrote: post #342
Shalle135 wrote: post #341

I'm from Sweden and generally I never tip anything for any service available - neither does the absolute majority of my countrymen - with the exception of being on vacation in other countries or eating at some real fancy restaurant. I were in US a couple years ago and found it pretty emberrasing how people are expecting a tip. I understand that they're paid less and i've spoken with some of them and waitresses etc ma…

Tips are often a major source of compensation for wait staff and other U.S. service providers. Employers often pay these employees lower wages in anticipation that tip income will provide a significant portion of the employees' income. Customers should realize that they are not auotmatically paying 'more' (due to tipping). In non-tipping countries, the tips are simply built into the price of the food. An advantage to…

I understand that they count on it as salary, it's the same with the Uber drivers - they don't make enough so they depend on the tip. Either way it's not acceptable - if they can't support themselves on the wages they have they should demand higher wages from their employers who equally raise the cost of the product.

Re: Uber Driver Tip-Hustling Schemes

#350

Post by Aeolun »

Steeeve wrote: post #340
wutbrodo wrote: post #321

Earlier quoted context omitted.

Passenger and driver ratings having the same distribution is an extraordinarily bizarre assumption.

Quotes from uber drivers discussing: > I picked up a 4.5 tonight and guess what is was a 4.5 type of ride. 2 stars bucko > 4.5 or below are usually problem passengers in my market > Usually I'll pass on anyone lower than a 4.5. > I check the score and if they are below a 4.6 I text and inform them that THEY need to cancel and request another driver. > 4.6 and below? Sorry about your luck. Let the next Uber driver pic…

Rate inflation is real...
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