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Uber Driver Tip-Hustling Schemes

angelinatravels.boardingarea.com

191–200 of 670 posts

Re: Uber Driver Tip-Hustling Schemes

#191

Earlier quoted context omitted.

I wonder if this varies by region? I ride with uber quite a bit here in Los Angeles, and I have never once been asked for a tip. I wonder what makes it different?

You're definitely an outlier. In San Francisco, tips are sought more than 10% of my trips.

Maybe I just look too grumpy, but I use Uber fairly regularly on longer rides, and sometimes on shorter ones, and I've not once been asked for a tip in SF.

Re: Uber Driver Tip-Hustling Schemes

#192

Earlier quoted context omitted.

What's the implication here? The parent post paid more than they were required, if not then the business could charge more to cover their costs. This kind of thinking is precisely what's wrong with tipping in the first place.

The implication is that 20% the widely accepted minimum "good tip" rate, and consistently tipping 15% is consistently being cheap. Especially when you're a tech worker FFS. Let's break out of our echo chamber a bit. In the US, tipping isn't "paying more than required," it's basic manners. You can argue until you're blue in the face about how businesses are to blame, but the vast majority of society, who have no big b…

It is not basic manners and nobody cares what you tip except current and former waiters that were getting ripped off by the owners.

20% extra on top for doing your job shouldn't be expected.

Re: Uber Driver Tip-Hustling Schemes

#193
post #53

I drive Uber from time to time. I've only gotten a tip once over ~50 rides. A lot of the time the traffic conditions mean that after costs (I assume $0.40 per mile costs for mileage, gas, maintenance, etc.) my hourly is closer to $8 an hour (because after I drive for a while sometimes I need to drive a long way back as well on my own dime), which is below minimum wage. That's not including having to pick up plastic b…

You should if you think it can benefit you. I personally don't like tipping but If I'm a driver I would ask for tip too.

Re: Uber Driver Tip-Hustling Schemes

#194

Earlier quoted context omitted.

What's the implication here? The parent post paid more than they were required, if not then the business could charge more to cover their costs. This kind of thinking is precisely what's wrong with tipping in the first place.

The implication is that 20% the widely accepted minimum "good tip" rate, and consistently tipping 15% is consistently being cheap. Especially when you're a tech worker FFS. Let's break out of our echo chamber a bit. In the US, tipping isn't "paying more than required," it's basic manners. You can argue until you're blue in the face about how businesses are to blame, but the vast majority of society, who have no big b…

If 20% is the expected then they can price that into the food rather than this stupid charade where we don't know the price but are expected to know the price. 15% is perfectly fine.

Re: Uber Driver Tip-Hustling Schemes

#195
post #89

I'd love if an economist of somebody with a better financial background could comment on this: When you're giving a tip, you're effectively giving money to the people who own the company (or participate in profit sharing). Tips allow employers to pay their employees under market rate. By paying enough tip to bring the employee's wage up to the market rate, you are subsidizing the company's profit, not the employees p…

Anecdotal counterpoint to that is a restaurant switching to no-tip policy but then seeing its formerly tippable workers flee for a tip environment http://money.cnn.com/2016/01/19/pf/no-tipping-reversed-bar-a...

Even though the former model offers stability and fair pricing, there are some outperformers in the tipping world which must take pride in their customer service skills. If no-tip and tip business coexist in the same industry, the adverse selection bias kicks in and the no-tip business gets stuck with average employees at best.

Re: Uber Driver Tip-Hustling Schemes

#196
post #4

No Tipping is one of the main reasons I liked Uber; no cash, no pressure, you just get out of the car and walk away with everyone happy. I would rather pay more for each fare and have Uber aggressively prohibit tipping. I suspect many people feel the same way and if Uber doesn't get it under control, it could be the biggest challenge they face.

Same here. That's the main advantage of the service--that you don't have to horse around with cash and tipping or fumbling around with a credit card in the back seat while the driver waits. If they ever added the expectation of tipping, I would drop them like a bad habit. The fares are super reasonable and I would be more than happy to pay even a little more if it meant not getting guilt tripped over a tip. Tipping i…

There's in app-tipping in lyft. The driver doesn't know whether you've tipped them or not when they rate their experience with you. Moreover, it's relatively difficult for the driver to disentangle who tipped them what from their daily report at the end of the day[0]. So you really can pay based on what your judgement of their service level is.

[0] I did once got into a very friendly chat with the "owner of the world's second tallest yacht" (checked it on wikipedia; totally legit) and was memorable enough that I was curious if he tipped. He didn't.

Re: Uber Driver Tip-Hustling Schemes

#197

Earlier quoted context omitted.

The implication is that 20% the widely accepted minimum "good tip" rate, and consistently tipping 15% is consistently being cheap. Especially when you're a tech worker FFS. Let's break out of our echo chamber a bit. In the US, tipping isn't "paying more than required," it's basic manners. You can argue until you're blue in the face about how businesses are to blame, but the vast majority of society, who have no big b…

I'm in Canada whre 15% is considered "normal". I did not know 20% was the normal in the U.S.

Agreed; 15% here in Canada is considered normal/polite/nice, but I also believe our wages for service workers are higher. The USA "$2.13/hour for tipped worker" feels like both business AND government forcing you to pay employee wages...

Canada minimum wage: https://www.labour.gov.on.ca/english/es/pubs/guide/minwage.p...

Liquor Servers Minimum Wage $9.90/hour

Re: Uber Driver Tip-Hustling Schemes

#198
post #96
post #68

Earlier quoted context omitted.

I don't know. Maybe Uber should just pay you more and we can not encourage the antiquated custom of tipping.

Is good service and hospitably an antiquated notion? I'll happily give a bartender, server or a driver an extra buck or two when they make the experience pleasant/informative/friendly because, far too many people treat their jobs not as a privileged but a chore. Without tipping far too many would take your money for granted and the quality of service would decline across the board because there is zero incentive to p…

In my limited experience with no tipping cultures (China), quality of service is actually better on average than in the US/Canada.

Re: Uber Driver Tip-Hustling Schemes

#199

I don't agree with the argument that passengers should tip because Uber isn't paying their drivers enough. That sounds like welfare for Uber. If the pay sucks, Uber should have trouble recruiting drivers.

I really hate tipping culture in America. In Germany, servers are surprised if you give them anything more thana euro. I have friends who visit from non tipping cultures who ask "Why isn't it just included in the price!" I agree with the author. Tipping is out of hand. Charge more for food, clearly state it on the menu/check, remove the tip black on the receipt and pay people a decent wage!

Tipping culture is actually one factor which makes it unattractive for me to travel in the US. Too much mental costs.

Re: Uber Driver Tip-Hustling Schemes

#200
post #53

I drive Uber from time to time. I've only gotten a tip once over ~50 rides. A lot of the time the traffic conditions mean that after costs (I assume $0.40 per mile costs for mileage, gas, maintenance, etc.) my hourly is closer to $8 an hour (because after I drive for a while sometimes I need to drive a long way back as well on my own dime), which is below minimum wage. That's not including having to pick up plastic b…

To me it sounds like they should consider adding a feature where a driver can pick an area they want to give rides in.

The only problem here is that this would limit the usefulness of the service. The most likely end game for this feature is that most downtown areas have a bunch of drivers fenced in, and nobody can find a ride to or from those areas. There are a ton of people in suburbs that would like to not drive into or out of the downtown in my area, and we use services like Uber/Lyft to avoid this. If the drivers in our area confined themselves to just near the downtown, we would have to drive there either way, and so the service becomes useless to us.

If the service instead allowed drivers to designate a "home zone" where the base price is payed, and then trips to successive neighboring zones have a multiplier applied, this would probably work better.

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