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Gmail has become unusably slow

gabrielweinberg.com

11–20 of 138 posts

Re: Gmail has become unusably slow

#11
interesting. i guess I have about 7k emails stored in my account. maybe 10 labels. a bunch of labs featues enabled. and everything is usually pretty instant for me. searches never take more than a second or two. There's an occassional hiccup, but nothing really troubling.

using chrome and FF on OSX

Re: Gmail has become unusably slow

#13
post #11

interesting. i guess I have about 7k emails stored in my account. maybe 10 labels. a bunch of labs featues enabled. and everything is usually pretty instant for me. searches never take more than a second or two. There's an occassional hiccup, but nothing really troubling. using chrome and FF on OSX

I have 50,689 messages now, down from ~68K. So I deleted like 18K. Again, it seems ridiculous that I need to delete messages.

However, it is even more ridiculous that if this is the solution that works, Gmail makes it really hard to make it work. There is no way to search for the biggest messages. There is no way to isolate all mailing lists. I can't find a way to search for [ in the subject.

I ended up launching up etacts and otherinbox and looking for people I used to contact years ago (old projects) and deleted emails from those projects.

Re: Gmail has become unusably slow

#14

It continues to amaze me that a company as technically brilliant and pervasive as Google is so spectacularly bad at even rudimentary customer service.

Really? I don't see the two as being remotely related. In fact, I'm tempted to say that google's technical brilliance is likely the reason for their poor customer service.

What is amazing is that a company as large and with as many products as Google - regardless of its technical prowess - hasn't set up the necessary customer service infrastructure yet.

Re: Gmail has become unusably slow

#16
post #11

interesting. i guess I have about 7k emails stored in my account. maybe 10 labels. a bunch of labs featues enabled. and everything is usually pretty instant for me. searches never take more than a second or two. There's an occassional hiccup, but nothing really troubling. using chrome and FF on OSX

I have 50,689 messages now, down from ~68K. So I deleted like 18K. Again, it seems ridiculous that I need to delete messages. However, it is even more ridiculous that if this is the solution that works, Gmail makes it really hard to make it work. There is no way to search for the biggest messages. There is no way to isolate all mailing lists. I can't find a way to search for [ in the subject. I ended up launching up…

Use IMAP access to get & sort messages by size and delete ?

Re: Gmail has become unusably slow

#17
post #11

interesting. i guess I have about 7k emails stored in my account. maybe 10 labels. a bunch of labs featues enabled. and everything is usually pretty instant for me. searches never take more than a second or two. There's an occassional hiccup, but nothing really troubling. using chrome and FF on OSX

I have 50,689 messages now, down from ~68K. So I deleted like 18K. Again, it seems ridiculous that I need to delete messages. However, it is even more ridiculous that if this is the solution that works, Gmail makes it really hard to make it work. There is no way to search for the biggest messages. There is no way to isolate all mailing lists. I can't find a way to search for [ in the subject. I ended up launching up…

yeah definitely agree -- it shouldn't slow down with more messages if one of the primary selling points is, "never delete another message."

Re: Gmail has become unusably slow

#18
post #8

The Gmail team is most definitely aware of this and a fix is in the works. At SXSW this year there was a panel with four or five Gmail team members and this came up — they said it's related to the size of your inbox, and that it has a lot of Googlers complaining internally too, since many of them have the oldest/large accounts. Also see http://techcrunch.com/2010/03/14/gmail-slow/ , though it has basically the same i…

That reference says "slowness is really only an issue for power users of the service — those with hundreds of thousands or even millions of messages."

I only have 50K messages at a little over 4GB. People are saying they have inboxes as full as mine and are still fast.

Something doesn't add up. Is my account on an old infrastructure?

Re: Gmail has become unusably slow

#19
post #4

Would be curious to know if pop and imap are also slow

For me, IMAP is not slow at all. In fact, I almost never have a problem with GMail over IMAP at all - and I have 3 separate email accounts (some under google apps for your domain) that all check every 30 minutes or so).

Sometimes I have issues with large attachments using Mail.app through IMAP, but I think its mostly Mail.app messing up or google throttling the connection.

Re: Gmail has become unusably slow

#20
post #14

It continues to amaze me that a company as technically brilliant and pervasive as Google is so spectacularly bad at even rudimentary customer service.

Really? I don't see the two as being remotely related. In fact, I'm tempted to say that google's technical brilliance is likely the reason for their poor customer service. What is amazing is that a company as large and with as many products as Google - regardless of its technical prowess - hasn't set up the necessary customer service infrastructure yet.

I think it's also amazing that, in a decade of using many Google products and APIs, I've never needed to contact support.
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