Airbnb raises $1B at $31B valuation, became profitable in 2016

The reason I don't believe in Airbnb simply because they lean toward the hosts, but offering no protection for the renters. In some cases, they have policy only applies to renters, but not at the hosts.

Last I checked, the host cancelled on my reservation is still listing and hosting. I believe they can do better. Even Uber lets both driver and rider rate each other.

Perfect, and I'll bet you have a great place. See my previous statement.

But there's no reason why AirBnB can't solve that by creating a standard for what business travelers want - perhaps a business superhost designation.

Supply and demand. To curate that hard, you'd have to have a ton of supply of business focused programs. Might as well just open a hotel at that point.

The Airbnb service startups now have limitations on their business plans and on the ground issues, residents abuse and legal challenges. This is disruptive and not necessarily a good thing.

Airbnb has opened up new tourist routes and brought income to airlines and local businesses, so the economic contribution has been interesting.

But what is the real message. "Live like a local". I know personally that even if you live in a foreign land for several years it's hard to live a like a local. Its smart marketing, the offer of shared spaces and local people. This was the shared house approach it all started with. This is long gone. Head off to airdna.co and check out the stats on whole apartments. It's a misnomer and still carries through in the press.

Is it better than a hotel? Depends: If its more space and similar price then maybe, always depends on this vs location, its quality, is it really licensed or allowed, and how convenient is entry.

You can of course have parties that hotels may frown on! Hotels have front desks, are quality controlled and for most business people so much more convenient with bars and breakfasts. They also tend to have well organised support and be in convenient locations, You can always use Uber to get a cheap taxi though...Uber and Airbnb, neat merger.

As this thread shows all the latter can be a problem and hence the "SuperHost" status.

Do Airbnb love Super Hosts? Yes of course. Reviews pay booking dividends . But Super Hosts don't always let their places all year and being smart cookies realise being paid at checkout, being charged a commission and the guest paying up to 12% extra could mean more money in their pocket if they did it direct.

Many are direct marketing too and certainly doing rebookings direct. Do Airbnb see this as a problem? Of course, they want 24/7 and all the margin. This is why they hate leakage and try to force instant book and convenient cancellations. This is also guest centric and owner impossible for so many. The two are hard to equate. Booking.com's mantra "Most rooms with free cancellation" is the killer, but does NOT apply 90% of the time to their rental inventory. Clever marketing again!

Airbnb also want to ensure quality inventory and no come-back. Hard with a thousands of unstandardised accommodation. Bad review police-ing is expensive!

Do Airbnb want to be in the main holiday rentals seasonal space? Yes, they just bought Luxury Retreats for $200m, but even this is a slippery fish as these are mainly managers and owners who market everywhere and want/need maximum margin. It's an unusual play but maybe just paying to understand the market more. Trying to forcing any form or control on these properties may well see further industry rebellion.

Add in the Trips launch and other revenue streams and you can see strategically they realise a zenith is approaching on the main models and which company needs so much litigation?

Best prices? Lots of comments on this. The best price is always likely to be direct, price parity slipped out the backdoor years ago. The "Guest Service Fee" is not charged direct. Imagine paying $2000 and then seeing a further $200+ as a service fee. Look under the question mark at checkout, it's their fee not the accommodations. This is beginning to annoy people (a lot).

They could often just book direct with a little searching. It may take 10 minutes, and that's $1200 per hour work! Even lawyers struggle to get that!

The big brands: Expedia (inc HomeAway), Booking.com, TripAdvisor, Airbnb, essentially offer the same thing and thousands of properties are advertised on all of them simultaneously as they sit out front and use the guest fees to pay Google Search (the real controller).

The smart guests are using them to identify great places and then phoning and emailing direct (using Google again) but saving money and getting more information.

Ref: https://www.smarthosts.org/posts/BnTAS2ujKWfNw47TW/airbnb-s-...

I just looked and they have a section for business travelers and for wading through listings [1]. They already have Business Travel Ready Listings [2] which was what I was suggesting. Have you used that or did you go through the front door for your bookings? I didn't know it existed and

Separately - there are advantages of an AirBnB that are more friendly to biz travelers already, like being able to have more flexibility for check-in, free high speed wi-fi, kitchens in almost all listings, better work spaces, etc. So it's a matter of ironing out a few things to make booking easier, adding a good rewards program, and ramping up marketing to compete and steal market share.

[1] https://www.airbnb.com/business-travel

[2] https://www.airbnb.com/business-travel-ready

I don't know of a better value for the consumer. One of my family members purchased a place up there about a year ago and she's starting to do better but it's been a grind. She told me that her renters are often unrealistic. I find it odd given the amount of money up there and the low nightly price but it's probably just the supply and the fact that a lower price means people aren't forced to really evaluate the value as they should. That and the fact that primary housing prices are so damn high, that when people get away they don't/can't spend a lot.