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Ask HN: How do I start my own consulting firm?

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Re: Ask HN: How do I start my own consulting firm?

#21

Welcome to the dark side :) Starting a services firm is all about building up a client base that can sustain you. Your big challenge is to get into the best referral circles, as the best projects come via word of mouth. My suggestion is to take whatever you can get at first. Take as many coffee meetings as possible and network like crazy. You never know where your first big lead will come from. Expect most potential…

I recently started freelancing after moving out from Bay Area to a different continent. I used to network a lot in Bay Area and thus I have had good luck finding people who would be interested in my services. However, I have needed to turn down potential clients because they have essentially said that they would like to hire me as an employee. I am young and it seems like most companies are looking to hire me in order to comb me into something useful for them.

Most people here tend to be parallel entrepreneurs rather than serial ones -- they have a half of a dozen projects going on at the same time. For this reason, I would not want to commit to a project to which even the CEO does not seem to have much time for. Some companies also seem to lack the much-spoken thing in Bay Area of product and/or market focus, which would make my role ubiquitous, which is not what I want. Although, because of my young age and mainly software expertise, I don't want to directly say that I think their way of running the business is bad. I do think that most of the companies are able to make it into a profitable business, but for me to engage into payroll positions, I would want something riskier than that.

Have you found the same kind of struggles early into your service firm? Would you have any tips on how to pitch these companies into buying what they want as contract work instead of hiring me as an employee? Any nice way to tell these people that I don't believe in the way they are running the business?

Re: Ask HN: How do I start my own consulting firm?

#22

I'd rather go entirely opposite. 1. Get clients and start working for them. If you don't have more than one clear customer who already wants you, you're not ready for anything further in this list. 2. Incorporate and handle the core legal and financial stuff (only when #1 is solidly working!) 3. Setup the business processes and workflow; 4. Start aggressively looking for more projects - not online, though. The projec…

Do you do consulting or work in a similar manner? Genuinely curious. I believe the steps you describe are relevant to other consulting domains, not just software.

Re: Ask HN: How do I start my own consulting firm?

#23

Earlier quoted context omitted.

Don't work for cheap unless you have to. Word of mouth matters and cheaper customers are in a totally different market segment. It is very tempting, and easy to do as a one man shop, but it dramatically undervalues what you produce and you can end up trapped in that lower tier of work and pricing model and have a hard time escaping. (opportunity cost, etc) patio11 has written openly about his efforts here and I think…

Mandatory reading: win without pitching manifesto I was skeptical for too long about this kind of advice and I've paid my fair share in lost opportunities. It really, really works. http://www.winwithoutpitching.com/the-manifesto/

What's the gist of it?

Re: Ask HN: How do I start my own consulting firm?

#24
From my own experience: do not build a product until you find someone to pay for it. Unless you are really cashed up but even then you need a customer to drive it.

Take everything you can at the beginning and occasionally charge in beer for small things that took 20 minutes. Some of my biggest jobs came from some of those customers.

If you get along well with your colleague then partner up. You'll help each other out when going gets hard.

Don't be afraid to make drastic changes, like abandoning a product that doesn't sell.

Creative agencies without inhouse devs are your bread and butter until you get that recurring revenue from your products.

Expect to productize the most random stuff you would never think off.

Excel is your biggest competitor.

Go for it! Good luck!

Re: Ask HN: How do I start my own consulting firm?

#25
If you've been successfully freelancing for 7 years, then it's likely that you already know much of what I'm about to write. I'd say scrap partnerships and salespeople, and focus on what sales channels are best for you, online or local, whatever works. The two most important lessons I've learned in consulting so far are:

(1) It's really all about trust. The client wants someone who can reliably solve their problem, and tooting your own horn has a very limited effectiveness in building that credibility. Trust heavily impacts what projects people will give you, and how much you can charge. It's common that a company will somehow find 2-3x budget to hire a partner who they know will get the job done.

(2) Referrals and good deeds are the fastest way to build trust. When you come well-recommended by a prospect's trusted friend or partner, then a good amount of that trust gets instantly transferred to you. This transitivity of trust is key to building a good referral network that will consistently send work your way. If you don't have this, then you have somewhat of a cold start problem. In this case, providing value to people on a regular basis could really help with establishing your credibility. I don't mean doing projects for free, but more like offering people free 30-minute consultations about how to build their things, or sending them resources (articles or books) on a consistent basis that would really benefit them. This demonstrates that you can already deliver value, and makes it more convincing that you would do much more of that if you actually got paid for it.

Here are some more resources that could help someone get a start:

[1] Getting Started in Consulting by Alan Weiss is a little antiquated, but talks about what's important in getting your firm going and how to think about your work's impact on your client. (https://www.amazon.com/Getting-Started-Consulting-Alan-Weiss...)

[2] Book Yourself Solid by Micheal Port talks about the best ways to build these client relationships that will result in trust. (https://www.amazon.com/Book-Yourself-Solid-Reliable-Marketin...)

[3] Double Your Freelancing by Brennan Dunn actually has very good information about the tactics of pricing and the business side of project management. It's pricey. The accompanying podcast has good information for free. (https://doubleyourfreelancing.com/)

There are thousands of different info products online about this stuff, but this bundle should give you the most core knowledge for your money.

Re: Ask HN: How do I start my own consulting firm?

#26
Here are some things to consider about consulting:

Sales/Selling is the last thing on your list and salesperson is only a maybe. Reverse all of your priorities because selling and relationships are the most difficult things to master for a consulting company and you will die without those skills.

In consulting, tech talent To give you an example of this I once worked with a consultant who was a technical rock star, and another consultant who was supposed to be technical but was actually pretty below average. The below average guy was more successful because he was great when talking with the customers and they loved him. He knew enough to talk through problems at a high level, explained things well, and made them feel comfortable that things we're on the right track. If he didn't know something, no problem, he just went and found someone with the answer.

Besides those soft skills he knew how to set and manage expectations. You may be used to the best results winning, but if you don't manage and then exceed expectations it doesn't matter. People love you when they expect 80 out of 100 and you deliver 88. They will not be happy and often fire you if expecting 100 out of 100 and you deliver 92. You will wonder how you just lost to a competitor who is not "as good" as you.

Even if you have pretty good soft skills, do you want to spend time constantly using them? I thought you liked the tech side? If you like both then great because someone has to spends tons of time doing it to sell, maintain, and expand the work and your success depends on how good they are at it.

For many people this will all be hard to believe, or they think it's exaggerated, or that it's easy to just hire someone to do it. That's fine, I hope you have great success. Drop me a line in a couple years to say how things turned out.

Re: Ask HN: How do I start my own consulting firm?

#27
post #21

Welcome to the dark side :) Starting a services firm is all about building up a client base that can sustain you. Your big challenge is to get into the best referral circles, as the best projects come via word of mouth. My suggestion is to take whatever you can get at first. Take as many coffee meetings as possible and network like crazy. You never know where your first big lead will come from. Expect most potential…

I recently started freelancing after moving out from Bay Area to a different continent. I used to network a lot in Bay Area and thus I have had good luck finding people who would be interested in my services. However, I have needed to turn down potential clients because they have essentially said that they would like to hire me as an employee. I am young and it seems like most companies are looking to hire me in orde…

I encounter this situation constantly. The economics of outsourcing doesn't always work out for every project. As a consultant, you'll be charging 2-3x the hourly rate of an employee, and the company is giving up the benefit of having in-house expertise on their own product.

If you're okay with working for one client full time for the duration of a contract, my advice would be to work with a few recruiters. They'll take a 30% cut, but as they know about some of the best contracts it is often worth your while. Their clients are using contractors to deal with spikes in their workload, or for projects where they don't expect to need you in 6 months.

Another route is in finding clients who want you to manage the full project. Things like building MVPs or building Version 1 of an app. Usually they have a limited budget and aren't looking to take on the risk of an employee. These clients don't generally have any in-house technical expertise. In order to bag this type of client, I have found that having a solid project template to work from and speed up development is a must. It took me almost 2 months to fully set up my build pipeline and get a start project up and running just the way I like it (don't hate my just because I'm a perfectionist.) But now I can kick off projects with a running start. Deliver a fully functioning app in under a week, albeit with only the first couple features, and your client will be happy to pay your rate for the duration of the project.

Finally, the last route I know of is to specialize in a hot technology. AngularJS seems to be popular in my area. A lot projects were started with the thinking that Angular would do all the hard work for them, and now they are neck deep in spaghetti written by a junior. If you can market yourself as an Angular expert, they will be willing to pay higher rates as well as put up with the fact you aren't sticking around. But you need to have a hard-to-find talent for this power dynamic to exist. A friend of mine is a Haskell freelancer and finds it gives him good leverage.

Re: Ask HN: How do I start my own consulting firm?

#28
Your plan is nice, but you'll never get to 5. You will most probably get stuck in doing client work with that strategy.

I would rather continue in your current position and prepare everything to not "Switch from contract work to our products gradually" but switch from a known and secure context to your new product. Either gradually or abruptly if you have enough cash.

Haven't replied to the other questions due to blocking point 5. But mentor and coaches are great to have an external point of view : try to use them wisely.

Good luck!

Re: Ask HN: How do I start my own consulting firm?

#29
Lets say that you're a small start up past the MVP stage. What would be the types of tasks that you would outsource to a consulting firm? Isn't it much more likely that you would try to hire full time and build a team / culture? Does consulting even work for this market segment?

Re: Ask HN: How do I start my own consulting firm?

#30

Here are some things to consider about consulting: Sales/Selling is the last thing on your list and salesperson is only a maybe. Reverse all of your priorities because selling and relationships are the most difficult things to master for a consulting company and you will die without those skills. In consulting, tech talent To give you an example of this I once worked with a consultant who was a technical rock star, a…

Further, think about:

* The length of your expected average contract (days, weeks, months) * The revenue in that contract * How many of those contracts you'll need to sustain the team per year * What percentage of your prospects will sign a contract

So for example, if you need 10 contracts per year to survive, and only 20% of your prospects sign, that means you need at least 50 sales conversations per year.

Marketing is the single biggest problem I see at small consulting shops. They don't get enough leads. Sure, you might believe you can convert a lead into a sale - it's harder than you think - but how are you going to get those leads?

Without leads, you end up groveling for low rate work that you don't really want to do, just to make ends meet. Then, after a year, you've built up a low rate reputation and low rate skills. It's a downhill slide from there to giving up and taking a full time job again. Nothing wrong with full time jobs at all - they're much easier since you don't have to do marketing to find work.

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