51–60 of 86 posts
Try it out - it's faster than gmail :)
We have started doing blog posts reviewing the various SaaS services we use: http://blog.opencagedata.com/tagged/toolsweuse so far we've covered * Baremetrics * Quaderno coming soon: * Statsbot * Hosted Graphite * StatusCake * TravisCI * Drip * TransferWise (not a SaaS service, but saves us a ton of money)
Is there really much to say about StatusCake ? I use it and I have to say that it seems too much simple (not enough alert terms, hasn't got hooks, too expensive)..
I mean, we also have a free plan that gives you monitoring (and hooks) along with a wide range of features for an unlimited amount of sites!
Kind Regards, Daniel.
For https://snapcx.io , I have been experimenting with freshdesk, zendesk and zoho too. In end, as we are simple startup, I decided to stick with - Straight email support - asciidoc generated html pages for documentation https://snapcx.io/docs - self hosted contact us form. (it sends email to support) - free zendesk chat. (as of today, it's one or two chat request, which sends email to support email) - As we are sell…
Groove ( https://www.groovehq.com/ ) only. We're super happy with it!
We switched to Groove from Zendesk (which was awful). We're happy with it. I do wish it had better reporting. It also has occasional hiccups (missing emails, report numbers inconsistent). Helpscout looks promising.
Groove ( https://www.groovehq.com/ ) only. We're super happy with it!
We use Groove also. It works fine but we do wish it had any kind of mobile support. Even if the desktop site would just function in a mobile browser would be helpful. Two way Slack integration would be a dream (it has notification only now. You can't respond to tickets from slack).
https://help.groovehq.com/knowledge_base/topics/does-groove-...
For https://snapcx.io , I have been experimenting with freshdesk, zendesk and zoho too. In end, as we are simple startup, I decided to stick with - Straight email support - asciidoc generated html pages for documentation https://snapcx.io/docs - self hosted contact us form. (it sends email to support) - free zendesk chat. (as of today, it's one or two chat request, which sends email to support email) - As we are sell…
Engineer from ReadMe here. We do have a support forum that you can enable[0] for your users. Is that the kind of customer support you were talking about? If not, I'd be curious to know what you meant!
Edit: Misread the question.
For https://snapcx.io , I have been experimenting with freshdesk, zendesk and zoho too. In end, as we are simple startup, I decided to stick with - Straight email support - asciidoc generated html pages for documentation https://snapcx.io/docs - self hosted contact us form. (it sends email to support) - free zendesk chat. (as of today, it's one or two chat request, which sends email to support email) - As we are sell…
Hi Ajainy! Engineer from ReadMe here. We do have a support forum that you can enable[0] for your users. Is that the kind of customer support you were talking about? If not, I'd be curious to know what you meant! >[0] https://readme.readme.io/docs/submit-a-question
Earlier quoted context omitted.
Hi Ajainy! Engineer from ReadMe here. We do have a support forum that you can enable[0] for your users. Is that the kind of customer support you were talking about? If not, I'd be curious to know what you meant! >[0] https://readme.readme.io/docs/submit-a-question
I was talking about support ticket etc.