This incident looks horrible, and it's sad how terrifically disrespectful the administrative assistant was towards the department head.
Events like this often serve (understandably) as explanations for why the tech industry's gender ratio is so heavily skewed. The data, while empirical, seems to be there as well:
>Kieran Snyder interviewed over 700 women who left the tech industry. Almost all of them said that they enjoyed the work itself. It was the work environment that drove them out. And six out of seven have no plans to return.
There's one thing I am genuinely confused by though. It doesn't take a rocket scientist to understand why a woman might want to leave an industry after being treated this way. However, _why is it_ that the tech industry _specifically_ has not evolved like other high paying, high knowledge, and high value fields (principally: medicine and law)?
Medicine and law were both fields traditionally dominated by old white men, that's a simple fact. Another fact is that gender discrimination, harassment, and all of the issues attributed to the tech industry today were also rampant in medicine and law while the gender ratio was so skewed. Yet for some reason, these fields were able to move towards parity, and the gender issues they experience now are a shadow of what they were previously. By gender, roughly equal numbers of women enter medicine as men, for example [0]. If I were to walk into the office of a doctor or lawyer today, I honestly would not be surprised to see a man or woman of any race/background.
What is it about technology, or the tech industry, that is not like medicine or law? While incidents of harassment and discrimination are terrible and deserve the strongest condemnation, I don't think they are the answer for our gender ratio problem. Why is it that while women outnumber men (a lead which grows every year) in graduation rates from colleges, the ratio of CS students in those same colleges is extraordinarily skewed towards men?
[0] http://kff.org/other/state-indicator/medical-school-graduate...