Live data from Hacker News

Chatbot that overturned 160k parking fines now helping refugees claim asylum

theguardian.com

81–90 of 97 posts

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#82
post #31

capital is also an abstract concept and doesn't commit sexual assault. the two categories have little in common and it's a bizarre comparison to draw.

What a horrible right-angle turn to take into flamewar hell. This is exactly the kind of thing we don't need here. Please don't do it again.

We detached this subthread from https://news.ycombinator.com/item?id=13823192 and marked it off-topic.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#83
post #31

capital is also an abstract concept and doesn't commit sexual assault. the two categories have little in common and it's a bizarre comparison to draw.

This isn't Breitbart. Your nazi kind aren't welcome here. Edit: Let the Trump boys downvote away but this is precisely the hallmarks of nazism, blaming an entire group of people. I will not sit silently while this happens before my eyes. Go ahead, downvote away.

This comment breaks the site rules, obviously. Please don't do that regardless of how wrong someone else is. It does no good and makes this place worse for everybody.

https://news.ycombinator.com/newsguidelines.html

https://news.ycombinator.com/newswelcome.html

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#84
post #81

The guy who created the parking fine chatbot did so because he kept getting parking tickets. He could quite simply have stopped parking like a cunt. Shameless self-publicity disguised as public service from an arrogant, self-entitled man.

How do you not understand this, the entire point of DoNotPay is to fight unfair tickets. If the tickets were valid, he wouldn't be able to fight them. It is designed to help PEOPLE rather than the government.

And top of that, helping refugees is even more of a positive thing. I sense some jealousy...

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#86
post #81

The guy who created the parking fine chatbot did so because he kept getting parking tickets. He could quite simply have stopped parking like a cunt. Shameless self-publicity disguised as public service from an arrogant, self-entitled man.

Or maybe he did so because he kept getting unfair or incorrectly issued tickets.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#87
post #30

Can someone explain how the first chatbot was any better than an interactive form?

It's something I personally find very bizarre, but I've definitely noticed that a lot of people have a very strong mental block about doing things on a computer, or even a browser. These tasks instantly seem 10x more daunting, and people feel like they can mess it up easily. Chat interfaces that are thin wrappers over web forms don't provide any actual functional value, but on the basis of these observations I could…

See - I have the opposite issue, if I'm using a computer I want the information on a webpage or form, if it's not then I want to call and talk to someone - never a machine. If I'm interacting with a system, I want to interact with the system as directly as possible - if I'm interacting with a human, I want to interact with the human as directly as possible. Talking to a machine is a terrible UI in my experience.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#88
post #74
post #58

Earlier quoted context omitted.

Absolutely true - if given the choice, most anyone would rather live in France than war torn Somalia. And given altruism doesn't work particularly well in unstable countries the current system is definitely in a bad state. Borders will have to be closed, as they marginally are now.

That, or we eventually get a dystopia/libertarian dreamworld where borders are replaced by walls around private properties, with a near infinite supply of bodies right at the gates, willing to do almost everything for scraps. Depressing future scenarios like this make me miss the 1980ies, when popularly feared terrible futures had clearly good solutions ("don't blow up the planet") instead of a choice between two evi…

> with a near infinite supply of bodies right at the gates, willing to do almost everything for scraps

It does not have to be like that, it is just what you believe.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#89

Earlier quoted context omitted.

It's something I personally find very bizarre, but I've definitely noticed that a lot of people have a very strong mental block about doing things on a computer, or even a browser. These tasks instantly seem 10x more daunting, and people feel like they can mess it up easily. Chat interfaces that are thin wrappers over web forms don't provide any actual functional value, but on the basis of these observations I could…

See - I have the opposite issue, if I'm using a computer I want the information on a webpage or form, if it's not then I want to call and talk to someone - never a machine. If I'm interacting with a system, I want to interact with the system as directly as possible - if I'm interacting with a human, I want to interact with the human as directly as possible. Talking to a machine is a terrible UI in my experience.

Yea I agree, I don't have whatever hangup those people do: what I prefer to use lines up pretty comprehensibly with what's most efficient. I recently took an extended sabbatical and went backpacking and took along a small laptop. Almost universally, people who saw me on it assumed I was working. All of these people were _aware_ that you can do almost anything on a laptop that you can do on a smartphone, but for some reason everyone maps phone to leisure and computers to work. Web seems to fall into a similar category (regardless of the platform); people find it intimidating I guess.

In this case, I'm sure people would prefer answering these questions directly to a person, but that's obviously way higher cost and the point of this system is that you don't have to hire a lawyer. Given that direct human conversation isn't an option, and given the evidently common aversion to normal web interfaces, I'm not particularly surprised that some people might find this valuable.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#90
post #26

Earlier quoted context omitted.

Capital flows completely freely between borders, but people can't. I don't really blame anyone for being economic migrants - they're just refugees of a different type.

Of course I don't blame anyone for being an economic migrant. It's a very natural thing to do: search for a better life. It's what I would do. Economic and technical development has progressed in Africa and Asia so that larger numbers of people than ever are able to consider migration. We see that now on the Libyan coast. However, particularly for European governments, it's now becoming visible that there is a select…

On the one hand we're told to better ourselves. On the other people are villanised for being economic migrants.
Post reply on HN