211–220 of 246 posts
I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
What's gateway?
I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
What's gateway?
Slightly off topic: I was about to ask, in this day and age of responsive web design, why do Facebook, Wikipedia and others still have m. -prefix websites? On further reflection I can only assume it's in order to provide a bandwidth constrained alternative, rather than just a visual change. Still, these look like crap on a desktop, and it's a frustrating leak of implementation details when someone posts a link to Wik…
I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
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It IS a gaming laptop... And basically all your points sum up to it being a radically different laptop than what it is. Why not buy something else than ask changes of what Razer fans love?
Currently, yes, but I was giving suggestions in case they want to branch out. They asked a few times on Twitter what a developer would like in a laptop. The wish list reflects that. Unfortunately, I couldn't find something that would check off most of the items above.
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Have you had a different experience with other companies? My experience living in Germany has been that its been pretty hard to get American keyboards. Apple for instance only lets businesses oder laptops with US keyboards in Germany.
This is false. On apple.de you can currently order 9 different keyboard layouts, including US.
I wouldn't be so quick to call GP a liar. If you haven't encountered it, trying to do things online in another country is an eye opening experience. For example, indeed.com wouldn't even let me go to US job listings when I was in Hong Kong. Products, pricing, everything is different. How can round trips on airfare be so different just by switching departure points? Take a one way to Thailand before you buy airfare to the US from Hong Kong. You'll save a small fortune. Do I believe Apple has silly rules based on geography, just like every other company? Yes, I do.
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Currently, yes, but I was giving suggestions in case they want to branch out. They asked a few times on Twitter what a developer would like in a laptop. The wish list reflects that. Unfortunately, I couldn't find something that would check off most of the items above.
If that's what you want... then buy an Apple MBP, or a Dell. For a Developer that is already eying a Razer, a more reasonable response is probably "32GB, trackpoint, ability to charge via dock, Linux driver support" not "completely redo your design and form factor."
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People with bad experiences are usually the loudest. I don't think Razer would continue to be in business if problems were commonplace. I suggest going to your local Microsoft Store or Fry's Electronics if you have one near you. Both carry Razer laptops. You can see one, buy one, and if necessary, return one, all in one place. Brick and mortar. Good stuff. At least that way you get to see one before you make the big…
Sure. I try to make a judgement call on the nature of the complaint and the person complaining too. Some people have unreasonable expectations from a company or product. But in this case, we're on HN, and the person is describing both firmware issues and customer service issues and they're being specific enough that their complaint has credibility. In the same way that people vote with their money on issues that are…