I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
That's a damn shame. I was looking forward to new laptop in 14" form with nvidia 1060 and strong battery. Damn. XPS then?
Seems to be a mixed situation. I've got a Razer Blade and have bee quite happy with it so far, other than a few small driver issues under Linux that would be fixable if I spent a little bit more time on it.
I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard.. Im literally trying to purchase their product, but they discourage me with this absur…
This is definitely not only a Razer problem. I've been trying to buy a Dell with an ANSI keyboard for a while, in the end I asked my company to buy it at one of their US studios and send it to me in Sweden. :(
I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard.. Im literally trying to purchase their product, but they discourage me with this absur…
At least Razer offers ISO keyboard layouts. I'm very grateful for that. All their competitors offer only US layout, no matter where you buy. [1]
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[1] Apple Macbook Pro is the closest device that has a ISO layout option. ASUS/Acer/HP/Dell/MSI/Gigabyte etc only offer ISO layouts for their "mainstream" devices which are nowhere near the level of performance that a Razer Blade has. All "gaming models" are US keyboard only.
Any Razer engineers here? I'm a proud owner that would like to work with you directly to fix some of the remaining driver support issues. Also, has anyone gotten the Razer Blade to work with the Razer Core thunderbolt 3 expansion chassis? On default Ubuntu 16.04 it picks up the thunderbolt hub, but nothing underneath. This would be an amazing laptop for machine learning if I could supercharge it with a Titan-X. Also,…
I saw a demo of someone getting the external video card working, https://www.youtube.com/watch?v=w7kUgkXeTDw But it required patching BIOS to allow the user to toggle some legacy settings.
This is great! I picked up a Razer 2016/1060 a couple months ago and have been running Ubuntu on it since then. There's been a few issues, but overall it's been a great machine to transition to after a decade of Mac usage. If you're interested, it will require a bit of configuration (and even then its not 100% perfect just yet). See here for a list of issues/solutions: https://docs.google.com/document/d/1jI2jlVi1V0H8…
Thank you so much for this! I have a 2016 and I'm still struggling with Optimus, will definitely be looking at that link.
Please also add trackpoint[0] so that we thinkpad (linux) users can be more comfortable considering switching to your platform. [0] https://en.wikipedia.org/wiki/Pointing_stick
Yeah or please don't.
I definitely do not think adding an archaic input to a gaming focused laptop is a killer feature, nor should it be configurable, at least on this brand.
That's unfortunate. Razer was my leading choice to replace my aging Dell laptop. Thank you for taking the time to let other people know about these issues.
Same story here. Had to replace my 4yo Dell. I suggest you look at XPS 15 or Precision 5520. Extremely good value for money (and you can get them with quite beefed up specs)
A friend bought the 5520 and his raving about it has me wanting to buy one myself now. He loves it.
Well, I think I'll refrain from buying razer because of this: https://mobile.twitter.com/internetofshit/status/83665111681...
Worth noting that you can use synapse (the driver software in question) in offline mode. Launching it during the s3 outage wasn't possible without manually editing the config XML file, but you can change to offline mode directly in synapse if their system isn't down. Once you're in offline mode, you don't get cloud sync (nbd, honestly, except for when I get a new machine) and everything else works fine. So synapse is…
That's absolutely worth nothing if you already have a Razer mouse, but it's still a good reason to avoid Razer hardware. This is not the sign of a company that has their priorities straight.
I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…
I also got bit by this. Razer's simpler wired keyboards and mice might be OK, but their systems are fundamentally broken. The Razer Blade Stealth (7500u) has broken Thunderbolt 3 / USB-C support. Most popular devices simply won't work at all, even though they work with other Kaby Lake computers, and even though they work with Razer's own previous Stealth laptop (6500u model). The Razer Core has broken display softwar…
Seems they have rushed a design to production. When this happen, except if the design flaws are utterly catastrophic (read on the level of batteries exploding here and there; or perhaps slightly marginally less grave problems), production will happily happen and only actual production flaws will result in the possibility of an effective RMA. This is the case for any hardware mass-producing company. This is actually also the case for production of dedicated hardware at intermediate volume. "Of course" in that situation pretty much no company will publicly acknowledge about the design flaws, even when obvious -- I put "of course" between quotes because this is hugely ridiculous, and I predict that state of doing that part of the business will change to far more transparency in a few years.