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Razer targets perfect Linux support

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Re: Razer targets perfect Linux support

#91

Post by smnscu »

tallowen wrote: post #71
robertdpi wrote: post #64

Earlier quoted context omitted.

Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard.. Im literally trying to purchase their product, but they discourage me with this absur…

Have you had a different experience with other companies? My experience living in Germany has been that its been pretty hard to get American keyboards. Apple for instance only lets businesses oder laptops with US keyboards in Germany.

I bought a US layout Das Keyboard from getdigital.de, only because it was out of stock on Amazon.de. And from my regular window shopping it's pretty easy to find US layout laptops as well.

Re: Razer targets perfect Linux support

#93

Post by kyledrake »

I discussed this with the CEO a while ago on Twitter https://twitter.com/minliangtan/status/447658322544439296

I think their best bet would be to have someone at the company work specifically on Linux issues. Dell did this and made a handsome return on their investment.

I currently use a Dell Developer XPS, but would definitely consider the Blade as a candidate for my next laptop if they were good about Linux compatibility in their next release.

Re: Razer targets perfect Linux support

#94

Post by Slackwise »

ChuckMcM wrote: post #82
Slackwise wrote: post #77

Earlier quoted context omitted.

This is why I bought a Ducky keyboard, which does all this via an ARM controller/firmware right on the board. Zero software for my macro, lighting, settings, etc.

Interesting keyboard, challenging manual :-). Having ARM Cortex-M chips as controllers really opened up the abilities of keyboards. I've been collecting a list of features that I'd like if I had a completely hackable keyboard (or built one).

Yea, the only thing I'd like more is a firmware that would let me just straight up tweak it with C or Rust code, or Lua if performant enough.

I'm wondering if any of the DIY keyboard controllers are hackable. That'd be a nice future project.

Re: Razer targets perfect Linux support

#95

Post by thaumaturgy »

mathnode wrote: post #36

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

That's unfortunate. Razer was my leading choice to replace my aging Dell laptop. Thank you for taking the time to let other people know about these issues.

Re: Razer targets perfect Linux support

#96

Post by jldugger »

kobeya wrote: post #38

Any Razer engineers here? I'm a proud owner that would like to work with you directly to fix some of the remaining driver support issues. Also, has anyone gotten the Razer Blade to work with the Razer Core thunderbolt 3 expansion chassis? On default Ubuntu 16.04 it picks up the thunderbolt hub, but nothing underneath. This would be an amazing laptop for machine learning if I could supercharge it with a Titan-X. Also,…

I saw a demo of someone getting the external video card working, https://www.youtube.com/watch?v=w7kUgkXeTDw

But it required patching BIOS to allow the user to toggle some legacy settings.

Re: Razer targets perfect Linux support

#97

Post by chrisbennet »

johnatwork wrote: post #87
mathnode wrote: post #36

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

I'm glad I read this. I was thinking of perhaps switching out of Apple for Razor, since the last MacBook Pro update.

Exactly the same situation here. I guess the alternative is the Dell XPS 15?

Re: Razer targets perfect Linux support

#98

Post by cknight »

tallowen wrote: post #71
robertdpi wrote: post #64

Earlier quoted context omitted.

Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard.. Im literally trying to purchase their product, but they discourage me with this absur…

Have you had a different experience with other companies? My experience living in Germany has been that its been pretty hard to get American keyboards. Apple for instance only lets businesses oder laptops with US keyboards in Germany.

It's a mixed bag. I live in Germany as an expat and found giants like Dell (incl. Alienware) offered QWERTY options for their laptops, and so did the smaller Clevo resellers who pride themselves on custom builds. But in between, with the mid-size players like MSI and ASUS, there's no such luck.

I ended up getting an MSI when I stopped over in Taipei on a trip, after hearing about the Razer reliability issues last year. Mind you, I am not considering MSI to be any better, given my experience so far.

Re: Razer targets perfect Linux support

#99

Post by rocky1138 »

kobeya wrote: post #44
iotscale wrote: post #20

Well, I think I'll refrain from buying razer because of this: https://mobile.twitter.com/internetofshit/status/83665111681...

That doesn't apply to Linux...

It might not, but what it does do is show poor decision-making skills by teams at Razer.

Re: Razer targets perfect Linux support

#100

Post by bitcharmer »

thaumaturgy wrote: post #95
mathnode wrote: post #36

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

That's unfortunate. Razer was my leading choice to replace my aging Dell laptop. Thank you for taking the time to let other people know about these issues.

Same story here. Had to replace my 4yo Dell. I suggest you look at XPS 15 or Precision 5520. Extremely good value for money (and you can get them with quite beefed up specs)
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