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Razer targets perfect Linux support

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Re: Razer targets perfect Linux support

#61
post #53

At first I thought the coloured keyboard on most of their systems was useless, but I wonder if I could rig it up to switch colour based on vim mode. That might be fun. Is it controllable from software?

There's an SDK for interacting with all Razer Chroma enabled devices, so it's doable.

http://developer.razerzone.com/works-with-chroma/download/

Re: Razer targets perfect Linux support

#62

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

> they can't translate emails correctly Between UK English and US English?

Not the OP but it sounds like Razer's Europe support is all in Germany and the issue is translating from German to (British) English.

Re: Razer targets perfect Linux support

#63
post #10
post #6

I would also vouch for FreeBSD on Razer laptops.

Why would BSD Desktop need a powerful laptop? What applications are you running on a desktop BSD?

I would assume the exact same applications that Linux users will be running. Maybe few VM in beehive as well.

Re: Razer targets perfect Linux support

#64

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard..

Im literally trying to purchase their product, but they discourage me with this absurd logic and unhelpful support.

The answer that support gives ia that if you want a different keyboard layout, you need to purchase it in a different country. That's not going to happen

Re: Razer targets perfect Linux support

#66
Anyone else own a Razer mechanical keyboard that doesn't work in GRUB/BIOS menus?

I have a Black Widow Stealth and it works great... except not in BIOS menus or GRUB menus. In those cases I have to plug in my old keyboard to get a response.

Re: Razer targets perfect Linux support

#67

I really like someone stepping up and making a high quality linux laptop. After the thread yesterday about System76 (who I thought was doing that) this makes me really happy. It's also somewhat a threat to Apple. If you aren't doing any iOS development you will now get a really nice alternative to a Macbook Pro.

Aren't Dell doing this well already with their XPS series?

They are but all my experiences with Dell have been really subpar so I am almost permanently turned off from them. The XPS Developer Edition does look interesting though. But I am biased towards Razer because I am a gamer and would love to have a laptop that is great at development and great at playing games.

Re: Razer targets perfect Linux support

#68
post #62

Earlier quoted context omitted.

> they can't translate emails correctly Between UK English and US English?

Not the OP but it sounds like Razer's Europe support is all in Germany and the issue is translating from German to (British) English.

Ah that makes more sense. I thought the OP was implying Razer is Chinese as I have seen others do.
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