121–127 of 127 posts
The developer who used it liked it though it didn't move much once it hit his desk. I didn't like the keyboard and thought the finish wasn't polished but I wasn't using it.
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So we have a data point from four years ago and you are still harboring a resentment so hard that you feel you need to air your grievances for a completely different product. I get it. Hell hath no fury like a customer scorned.
I have two coworkers that just had to get replacement keyboards for their System76 laptops. They have to replace them themselves as well.
It happens. I've done field replacements on Dell laptops for DOA components for non-technical friends, most recently a dvd drive and previously a keyboard. Dell shipped the components and I swapped them out for exchange. Dell quoted moderately long (over a week) round trip if it went to a service center but my friends wouldn't have attempted it themselves.
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I had a pretty crappy experience buying from them in 2007. At that time I think they were just getting started, so I chalked it up to "beginner's mistake", but it seems like these problems persist. My data-point, as best I can recall: - ordered a serval laptop - long delays with minimal communication - laptop arrived and motherboard died within a few days After sending it back for repairs and haggling over the warran…
I also ordered from them in 2007, but I had a good experience. I was ordering a server (tower form factor), which would be easier than a laptop. IIRC, they were out of the particular CPU I had ordered, so they replaced it with a better one (one of the first dual-core chips) for the same price. That system ran very well, in a musty basement, for a number of years. I recently used the case—an Intel server model—to hous…
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Dead pixel 'on' or dead pixel 'off'?
Dead pixel on, bright green. HOORAY.
I can't begin to guess at the underlying physics of why doing that works for things that persist across a cold boot, but the few times I've had a stuck pixel, they've been useful.
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also the ability to RMA faulty gear, get support, yell at someone to send you stuff faster, although ... judging from the comments in this thread, maybe not. fwiw, nobody in this space really gives a shit about you unless you're spending $50k or more, and realistically $250k or more on an ongoing basis. you're better off going to fry's or buying from a used gear vendor if you want small quantities.
There are plenty of smaller companies you can buy from to act as intermediaries. My experience (in the UK) is that you pay a small premium for it over the larger providers, but you certainly can get providers where you deal with someone who'll remember your name and actually answer the phone/e-mails even if you only order a single server here and there.
it cost us a considerable amount of money and time finding this vendor, so i consider it a trade secret (and the oem too). fwiw, their website and marketing are atrocious but they deliver product on time every time. i've been in business long enough to know how these things work.
Ordered a 1U from them. Going on a month now with no delivery date yet and no indications there would be a problem until after we ordered. Not a big deal for us, we can wait and ordered it because it was cheap, but consider yourselves warned.
Slightly off-topic; the "FakeHtop" element on the page is mesmerizing.