I recently picked up a Volt which includes this OnStar 4G setup and have to say I'm extremely concerned at how quickly this "my car is on the internet" feature set is spreading. Everything is managed by OnStar through their device that's factory installed into every new Chevy vehicle. They have had security breaches and had to fix white-hat reported vulnerabilities in the past[1]. This system isn't just "4G wifi as a…
Obligatory story: I bought a Camaro when the new ones first came out (2009). I ran into some issues with the radio, found out via forums I was 3 firmware versions behind and then slowly found out car dealers were ill-prepared to be software vendors. They had no idea about the radio updates and their system showed nothing for me against my VIN. This was a common enough experience across the country that one of the cod…
She brought it to the dealer, who initially claimed it had to be done by the dealer, which to their dismay wasn't true. They had no idea what to do, and my coworker ended up talking to the tech, looking at the screens they figured it out -- another bug that froze the update process if the battery was below some level. They charged the battery, everything finished, and the car was back.
She ended up getting a part time gig with them helping folks with these problems, which may become a bigger thing.