Live data from Hacker News

A profound apology

newsroom.uber.com

221–230 of 406 posts

Re: A profound apology

#221
Please help me understand this.

These Uber drivers disrupted the regular cab/taxi business by driving their wages low, and now their complain is their wages are going low?

Sorry but that is how capitalism/free market economy in general works.

You won't always be on the positive side of the profit.

Re: A profound apology

#222

Earlier quoted context omitted.

I don't know if those are orthogonal though (ruthless business leader and philanthropist). Andrew Carnegie is another great example.

Those qualities aren't necessarily orthogonal, but think about what it implies about how you should treat that ruthless capitalist. Every dollar you gave to Bill Gates ended up being rather effectively used for good.

Really? Where is the proof, except from a lot of hot air from Bill and his prostitute media; about any good being done? Good for anyone except Bill and his elite buddies, I mean.

Re: A profound apology

#224

Earlier quoted context omitted.

That's a very depraved measure of success, like piling up money is something to be admired; even seeing clearly what kind of behavior is driving this apparently isn't enough for the penny to drop.

Years from now, he will donate to charity and do philanthropic things and all will be forgotten. Just like another billionaire we know.

All is never forgotten, all is revealed sooner or later; it may look like Billy boy is getting away with his bullshit; but he's as doomed as the rest of them.

Re: A profound apology

#225
post #124

Here's the conversation that took place: Travis: So we are reducing the number of black cars in the next few months. Fawzi: It’s good. Travis: You probably saw some email. Fawzi: I saw the email [that says] it starts in May. But you’re raising the standards and dropping the prices. Travis: We’re not dropping the prices on Black. Fawzi: But in general. Travis: In general, but we have competitors. Otherwise we’d be out…

[deleted]

Re: A profound apology

#226
post #191
post #153

Earlier quoted context omitted.

Personally, I didn't find this disproportionately disrespectful. The driver makes a couple unsubstantiated claims (perfectly ok--it's a car discussion). Travis does the same. The driver starts making accusations ("you keep changing every day"). Travis asks for clarification. The driver keeps up his attack ("You changed the whole business! You dropped the prices.") If someone accused me in such a fashion, and persiste…

From the Bloomberg article - > In 2012, Uber Black cost riders $4.90 per mile or $1.25 per minute in San Francisco, according to an old version of Uber's website. Today, Uber charges $3.75 per mile and $0.65 per minute. The least a CEO could have said is to thank the driver for his feedback and promise to look into it. Just because you're disrespectful doesn't mean the CEO of a consumer facing company can treat its p…

Is there any evidence provided that the per-mile amount paid to drivers of Uber Black cars has gone down? I saw the article mention that the price to customers has gone down from $4.90 to $3.75, but is there any evidence of this actually flowing through to the drivers? Just a thought.

Re: A profound apology

#228
post #124

Here's the conversation that took place: Travis: So we are reducing the number of black cars in the next few months. Fawzi: It’s good. Travis: You probably saw some email. Fawzi: I saw the email [that says] it starts in May. But you’re raising the standards and dropping the prices. Travis: We’re not dropping the prices on Black. Fawzi: But in general. Travis: In general, but we have competitors. Otherwise we’d be out…

Why should he have to apologise for this? This is normal 'robust' conversation between an employer and an employee who have a disagreement. The driver is apparently bankrupt (well done), so I would not be at all surprised if he deliberately tried to bait Travis into this conversation so he'd have a story to sell. At the end of the Bloomberg article where this surfaced, they noted that the driver got 1 Star for that r…

Actually the driver rated Kalanick 1 star: > Later, the Uber driver app prompts him to rate Kalanick, as he does all his riders. Kamel gives him one star.

Re: A profound apology

#229
From the post:

    > It’s clear this video is a reflection of me—and  
    > the criticism we’ve received is a stark reminder that  
    > I must fundamentally change as a leader and grow up.  
    > This is the first time I’ve been willing to admit that  
    > I need leadership help and I intend to get it.
I'm no fan of Uber, these past few months lowered my opinion of them, and words are just words, but even still: this is a very unequivocal statement, and very difficult for someone to make so publicly, in the lime light. A good step, I think.

And, for what it's worth, the video conversation doesn't seem to bad. I think Travis has more on his mind than just the recent video, but it's safer to pin it on that one thing.

Re: A profound apology

#230
post #191

Earlier quoted context omitted.

From the Bloomberg article - > In 2012, Uber Black cost riders $4.90 per mile or $1.25 per minute in San Francisco, according to an old version of Uber's website. Today, Uber charges $3.75 per mile and $0.65 per minute. The least a CEO could have said is to thank the driver for his feedback and promise to look into it. Just because you're disrespectful doesn't mean the CEO of a consumer facing company can treat its p…

> The least a CEO could have said is to thank the driver for his feedback and promise to look into it. saying "thank you, I'll look into it" is politics. I think many appreciate honesty more. In this case that honesty costs.

It's not politics if he actually looks into it. There is no shame going back to find out more when you don't have all the facts at the moment.
Post reply on HN