Earlier quoted context omitted.
I don't think it's so terrible. There are a lot of ways he could have reacted to this video. He hasn't passed the buck and is taking responsibility for his actions, for once.
Do you think that's because he has experienced a genuine change of heart and intends on doing all in his power to repair at least some of his myriad grievous failures in the exercise of his responsibilities? Or do you think it's because, this time, he's actually in the video, and really has no options beyond a) try to seem sincerely humbled and intent on improving, or b) do literally anything else , and look like suc…
I think that's impossible for anyone to judge but himself.
He said he's going to seek help. That's (a) admission he did something wrong and (b) a proactive attempt to do something about it. That is precisely the style of leader who has been missing in the tech world, and politics, in my opinion.
If you don't see that then I can't change your mind. I just wonder what kind of perfect person you're dreaming of. Nobody is perfect. CEOs and politicians make mistakes. If you don't accept when people admit their mistakes, you'll only end up surrounding yourself with liars.
At this point, I can only support his statement, because there's no better reaction I could imagine than the one he decided.
BTW in case anybody thinks I'm some kind of shill, I've been pretty critical of Uber in the past. I think what they did in Austin and in the airport taxi strikes were awful. This statement is different and an action I support.
> Or do you think it's because, this time, he's actually in the video, and really has no options beyond a) try to seem sincerely humbled and intent on improving, or b) do literally anything else, and look like such an unbelievably transparent asshole that no one will ever again take even slightly seriously anything he or his company tries to say or do to defuse the ongoing PR shitstorm, to say nothing of actively worsening said shitstorm?
He could have deflected. We've seen plenty of people deflect worse. "locker room talk", etc. He could've said this was a private conversation, feels his privacy was invaded, etc. He didn't deflect. He accepted responsibility. I don't know what to say if you can't see that he had that option.
> or he doesn't know what's been happening on his watch, and he's so arrantly incompetent that he's failed to recognize the possibility that, left unchecked, behavior like that apparently endemic within Uber would guarantee a catastrophe sooner or later
His statement is an admission of incompetence. I don't see how you read it any other way unless you intend to just believe he lies about everything. If you insist on calling him a liar then he may just fall back on that. I don't think that would be good for Uber or the health of tech.
Support people when they seek help, whoever they are.