Earlier quoted context omitted.
Your first two paragraphs seem to contradict each other. Is it the prices you're bothered by or the phones you're bothered by? They're two very different issues. Indeed I suspect if the primary market prices were higher we'd see less use of phones.
It's not contradictory at all. He's complaining about the prices, and then pointing out that the concert experience, even after paying a boatload for tickets, is very sub-par because of the bad behavior by other concertgoers. If the high ticket prices guaranteed him a first-class concert experience (no bright cellphones in the air, etc.) then at least the high prices would have some justification. But as it is, they…
This may be beside the point to market demand for tickets, and more of a systemic problem for lots of things. Maybe there's an increasing number of people who just need to appear awesome on social media, and are willing to pay more of a premium for second-hand, blurry proof of attendance. I know it's a cliche at this point, but with concerts it makes me particularly sad that people can't just be where they are.