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SNES preservation project on hold due to missing $10,000 package

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Re: SNES preservation project on hold due to missing $10,000 package

#51

I'm a developer at USPS; if you send me the tracking number I can try to pass this along to someone.

"I will provide my full name, address, the tracking#, and the missing mail search ID to anyone who can contact me from an @usps.com e-mail address." RTFA

[deleted]

Re: SNES preservation project on hold due to missing $10,000 package

#52
post #12

Earlier quoted context omitted.

> that's some really high expectations there. The USPS is easily on my top 5 list of incompetent companies.

Why is that? They deliver more mail than all the other US carriers combined, and deal with almost half of the worlds mail traffic. For the truly massive amount of traffic they deal with, they are incredibly accurate and fast. If you have lived in another country like I have, you will quickly learn to appreciate the USPS.

Exactly! It is very impressive when you think about how unusual it is for something even as small and seemingly unimportant as a postcard to fail to arrive.

Re: SNES preservation project on hold due to missing $10,000 package

#53

I'm a developer at USPS; if you send me the tracking number I can try to pass this along to someone.

"I will provide my full name, address, the tracking#, and the missing mail search ID to anyone who can contact me from an @usps.com e-mail address." RTFA

>RTFA

Providing me with the email would have been more helpful. Regardless, I sent him an email. Not sure if I'll be able to do anything, but we shall see.

Re: SNES preservation project on hold due to missing $10,000 package

#54

Earlier quoted context omitted.

"I will provide my full name, address, the tracking#, and the missing mail search ID to anyone who can contact me from an @usps.com e-mail address." RTFA

>RTFA Providing me with the email would have been more helpful. Regardless, I sent him an email. Not sure if I'll be able to do anything, but we shall see.

He obscured it, looks like, probably to avoid spam bots:

> You can message me on Twitter @byuu_san or you can contact me via e-mail at setsunakun0 at hotmail dot com. (That's a zero at the end, not an O.)

EDIT: On behalf of byuu, thanks for looking into this.

Re: SNES preservation project on hold due to missing $10,000 package

#55

Earlier quoted context omitted.

"I will provide my full name, address, the tracking#, and the missing mail search ID to anyone who can contact me from an @usps.com e-mail address." RTFA

>RTFA Providing me with the email would have been more helpful. Regardless, I sent him an email. Not sure if I'll be able to do anything, but we shall see.

Long day. Suppose I could've been less snarky. Good on you for trying to help.

Re: SNES preservation project on hold due to missing $10,000 package

#56
post #5

As a hopeful note of optimism: I recently sent a large, expensive package (worth around $1500) cross-country via USPS. The package was sent out mid-December. According to the tracking it made it all the way to the destination Post Office. After that...nothing. It just never progressed. I filed both a mail search requests, and an insurance claim. I received nothing but radio silence on those as well. Fast forward to a…

I have two missing packages in USPS right now, both from China. One is a laptop power supply, which tracking shows as delivered, although it didn't show up. The second is some surface mount soldering practice boards, which made it to "out for delivery" near me back in early January. Then somehow the packet went to Los Angeles, where it's stuck with no delivery date.

This is all cheap stuff from eBay and Amazon, and I can get refunds. But it's annoying that each item made it all the way from China to Silicon Valley, then delivery failed in the last few miles.

Re: SNES preservation project on hold due to missing $10,000 package

#57
post #43

Earlier quoted context omitted.

USPS is quite remarkable given their costs. Based on the volume of mail handled there are many horror stories, but their actual error rates are very good. It does sound like you're in a particularly bad location. If you want better you'll have to pay more. Shipping within the US is awesome. Living in any other country is very enlightening. https://about.usps.com/what-we-are-doing/service-performance...

I would hope a "particularly bad location" wouldn't encompass the entire Salt Lake metro area (+1M pop) but my experience has been the same throughout the many places I've lived in the valley. You'd think a bad location would be isolated to a particular post office. By the stats on this page I'm in one of the better locations though (SLC). I agree shipping in the US is awesome. I'm still amazed how well it works. USP…

What you're throwing in the recycle bin is what's called "bulk mail" and its what helps keep postal rates low for first class parcels.

Re: SNES preservation project on hold due to missing $10,000 package

#58
post #31

Why didn't you send the dumping hardware to the PAL donor? This makes me think of another idea to avoid shipping the cartridges themselves around: an interface that allows eventually accessing them over TCP/IP. It could be exposed as a block device or a custom protocol, it doesn't matter as long as you can essentially send an address and get some bytes back, allowing to read the entire address space.

A lot of the pain comes from cleaning every single cartridge. Many old games look like this: http://i.imgur.com/sdRqyl.jpg And you need them to look like this: http://i.imgur.com/GbxMxl.jpg That takes about a half hour's work. Then you get to open the cart and clean the contacts, another five minutes. Then once it's connected to an SNES and powered on, you have to wait 5-10 minutes to dump it, and then move on to the…

I don't know why you are getting so much crap. It seems entirely reasonable to me that mailing the games to you is a suitable way to solve this problem. And entirely reasonable to expect said packages to not get lost in transit.

Re: SNES preservation project on hold due to missing $10,000 package

#59
post #12
post #8

>Obviously, it should have been insured for the full value. But please understand that hindsight is 20/20. The sender chose the insurance amount, and had no reason to suspect the package would be lost , and that we would be given no help on the matter. It's not unreasonable to believe a mail carrier would try to avoid the need to pay out 1000 Euros worth of insurance by not losing said package . That's some really hi…

> that's some really high expectations there. The USPS is easily on my top 5 list of incompetent companies.

It varies widely based on the sorting center near you, your local post office, and your specific mail carrier. A friend of mine used to work in a sorting center and said it was the most brutal job he'd ever had because it involves a lot of physical labor. He said he never saw anyone purposefully mistreating mail, though he did see one or two people busted for stealing packages. He also saw several accidents where automated machines would mangle a package, once while he was working the station. IIRC he had to carefully pickup all the pieces he could get out of the machine and pack it in a new box.

Everywhere I've ever lived all of them were great and I've never had a lost package or any problems.

The only negative experience I've had is the substitute carriers here in SF; when my regular guy is out the sub loves to claim he tried to deliver the package without bothering. When someone is home all day it is a bit difficult to believe they attempted delivery without leaving even a note.

Re: SNES preservation project on hold due to missing $10,000 package

#60
post #12
post #8

>Obviously, it should have been insured for the full value. But please understand that hindsight is 20/20. The sender chose the insurance amount, and had no reason to suspect the package would be lost , and that we would be given no help on the matter. It's not unreasonable to believe a mail carrier would try to avoid the need to pay out 1000 Euros worth of insurance by not losing said package . That's some really hi…

> that's some really high expectations there. The USPS is easily on my top 5 list of incompetent companies.

I have found just about everyone picks one carrier: FedEx, UPS, USPS, etc, and decides they suck. It's all anecdotal. I've had several problems with UPS and so I tend to avoid them. Yet USPS is batting 1000 for me.
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