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Amazon Chime

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Re: Amazon Chime

#261

Post by baconner »

annnnd wrote: post #130
baconner wrote: post #113

Earlier quoted context omitted.

I must say I've been really disappointed with how often it crashes outright or has major rendering issues during screen sharing. When it works it's really convenient but 20% of meetings with screen share involved seem to have an issue. I really think quality is life or death for these products. If my company weren't a tight Microsoft partner I really doubt we'd be using it. WebEx wasn't as convenient but at least it…

> I really think quality is life or death for these products... > If my company weren't a tight Microsoft partner I really doubt we'd be using it. You answered yourself - no, quality is not life and death (at least not fast death) for this product. :)

Ha you got me there

Re: Amazon Chime

#262

Post by Roritharr »

compuguy wrote: post #240
Roritharr wrote: post #83

Earlier quoted context omitted.

Well I guess this is what the Microsoft Surface Hub promises to fix. That makes 10(or 20k) per Device please.

Unless your tied to Microsoft Products (including Skype for Business), its not worth buying the Surface Hub.

Care to elaborate? What doesn't work? Can't you use normal Skype?

Re: Amazon Chime

#263

Post by tzakrajs »

niyazpk wrote: post #253

The first (and personally the only) requirement I have with any chat system is that it should _not_ modify the text I enter in any way - especially if I am pasting something. Sometimes I have to paste a line or two of code, or a few lines of a stack trace. Sometimes I have to paste a string which contains some particular set of characters. Microsoft Lync absolutely destroys the pasted text. It subtly converts the dou…

It's like Slack's "smart" quotes feature that mangles your ascii quotes out of the box! So frustrating!

Re: Amazon Chime

#264

Post by Digory »

coleca wrote: post #186
matco11 wrote: post #162

Earlier quoted context omitted.

We use uberconference (nothing to do with Uber!) in North America and Europe (multiple countries) and it works like a charm.

I guess like every option mentioned here they all suck for someone. We have used Uberconference and the audio quality is terrible. And it's not uniformly terrible either which is even more frustrating. Some of the attendees won't be able to understand some people and other attendees everything sounds fine (although it always sounds like a poor quality cellphone conversation). With Google Hangouts we have poor quality…

I've used Uberconference (pro) over fiber for a couple of years, and it's been rock solid. In cases where one caller is bad, the web interface will show you who is killing the call quality and lets you mute them.

Except in rare cases, I find the problems you're describing are usually a problem with the end-user, their equipment, or their network. Cheap phones, bad cell connection, bad voip, etc. An unmuted speakerphone with a noisy background can bring most calls to their knees.

Re: Amazon Chime

#265

Post by anthonylukach »

therealmarv wrote: post #39

I really do not like conference systems which do not work on Linux. Not everybody is using a Mac or Windows. Microsoft is also ignoring Skype and Skype for Business on Linux. This is all crap.

For our needs, https://talky.io does the trick. It "just works" for our Linux machines (along with Mac and Windows). Never tried to use it on mobile (however apparently there's an iPhone app for it). It's peer-to-peer low-latency video chatting via WebRTC, the video quality is far better for us than our previous attempts with Google Hangouts.

Also, it's free.

Re: Amazon Chime

#266

Post by jedahan »

tzakrajs wrote: post #263
niyazpk wrote: post #253

The first (and personally the only) requirement I have with any chat system is that it should _not_ modify the text I enter in any way - especially if I am pasting something. Sometimes I have to paste a line or two of code, or a few lines of a stack trace. Sometimes I have to paste a string which contains some particular set of characters. Microsoft Lync absolutely destroys the pasted text. It subtly converts the dou…

It's like Slack's "smart" quotes feature that mangles your ascii quotes out of the box! So frustrating!

If you are on OSX, that is a feature of OSX, not Slack. You can turn it off in Keyboard settings IIRC.

Re: Amazon Chime

#267

Post by technofiend »

krashidov wrote: post #17

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

>Enterprise conferencing software

Have you tried Cisco's offerings? Maybe I just have a really excellent IT department, but whether joining audio only, from a tablet, desk, desk phone or telepresence room it just works. It's impressive as hell.

Re: Amazon Chime

#268

Post by abhgh »

niyazpk wrote: post #253

The first (and personally the only) requirement I have with any chat system is that it should _not_ modify the text I enter in any way - especially if I am pasting something. Sometimes I have to paste a line or two of code, or a few lines of a stack trace. Sometimes I have to paste a string which contains some particular set of characters. Microsoft Lync absolutely destroys the pasted text. It subtly converts the dou…

I'm with you with the Lync-hate. I've had problems with getting simple chat to work - in the middle of a chat session that seems to go well, Lync suddenly informs me some message wasn't delivered. And this happens often enough to be annoying. The web-integration (if you ping someone who is logged into Outlook web, the ping shows up in a popup window) is bad - if someone pings you within a gap of a few minutes, the original pop-up isn't re-used. There is a new pop-up, with no history. After using gmail chat, this feels regressive. And yes, there is the copy paste issue you mention. The screen-sharing is not robust - we've had so many sessions crash that we've moved to WebEx.

That the simple chat use-cases don't work well is, frankly, confounding to me.

Re: Amazon Chime

#269

Post by tenpoundhammer »

ryandrake wrote: post #50
krashidov wrote: post #17

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

Most place I've worked, we'd waste anywhere from 5-10 minutes at the beginning of every meeting just trying to get A/V systems and voice conferencing to work. "Anyone there? Hello? Crap, someone needs to dial in as the host. OK Is everyone dialed in? Good. Oh, wait, Roger can't hear us. Roger, dial back in. OK. Hey, whoever is at the cocktail party, can you go on mute?? Thank you. All right. Who's projecting? The pro…

I worked for over a year writing software for video conferencing systems. It turns out the market has a lot of very strong solutions, but no one is willing to pay for them. The cost of building great video conferencing solutions begins to sky rocket as you reach the higher echelons of quality. The first 75% of good video conferencing is super cheap and easy to make and as you approach the 100% mark things go up exponentially. We found that most people want quality in the 95th percentile but want to pay for the 70th percentile... There will need to be some serious cost reductions, integrations, and improvements on the hardware and video encoding side before enterprise video conferencing meets the quality and price expectations that customers want.

Also important, most video conferencing solutions suffer from the same problems because they all use the same hardware just with a different software layer written on top of it. There are very few providers of video encoding and processing hardware.

Re: Amazon Chime

#270

Post by tea-flow »

My Amazon login doesn't work. Is anyone else experiencing this issue? I just logged in on Amazon.com just fine using the same credentials (I use a PW manager). Thanks in advance.
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