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Amazon Chime

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Re: Amazon Chime

#201

Post by Piskvorrr »

pmontra wrote: post #80
therealmarv wrote: post #39

I really do not like conference systems which do not work on Linux. Not everybody is using a Mac or Windows. Microsoft is also ignoring Skype and Skype for Business on Linux. This is all crap.

Don't know about Skype for business but they are rewriting the normal Skype client for Linux. https://community.skype.com/t5/Linux/bd-p/Linux I didn't try it out. The old client still works. The only missing feature is screen sharing in multiple parties video calls. I'm using TeamViewer for that. Desktop sharing is much smoother with TeamViewer anyway. The real plus of Skype over Hangout or Webex is the chat: the his…

Skype for Business only shares a logo and the name, everything else is Lync-as-usual: Windows-only, and sometimes not even Windows.

Re: Amazon Chime

#202

Post by orbifold »

colmmacc wrote: post #156
benevol wrote: post #101

> Amazon Chime is a communications service that transforms online meetings with a secure, easy-to-use application that you can trust. - Amazon, PRISM partner

"Amazon never participated in the NSA’s PRISM program." - Stephen Schmidt, CISO @ AWS https://aws.amazon.com/blogs/security/privacy-and-data-secur... (Full disclosure: I work on AWS}.

I imagine the collaboration would happen on a need to know basis.

Re: Amazon Chime

#204

Post by parasubvert »

dzhiurgis wrote: post #55
tschwimmer wrote: post #41

Earlier quoted context omitted.

We had it at my old company and it was garbage. Super frustrating to join meetings (type your automatically generated, super long meeting name on a tiny keyboard), random crashes freezes and relatively poor video quality. Another super annoying thing was screensharing had an extremely low bitrate. It was so bad that it was pretty pretty useless to demo any nice UI features or animations. The framerate was 2-5 fps.

Completely opposite experience. Where Skype and Gotomeeting would lag, Hangouts was 99% smooth. Perhaps you've got terrible firewall? The only problem I used to have is audio would die whenever I mess with browser plugins (disabling that WebRTC feature that leaks your internal IP for privacy, and some other Googlyeish feature).

We use Hangouts pretty extensively (2300 employees) but for anything involving more than 4 people we've switched to Zoom; all of the OP's problems creep up quickly and intermittently in Hangouts.

Also we keep WebEx around for screen control, it seems still best bang/buck for that.

Re: Amazon Chime

#205

Post by ysavir »

verbify wrote: post #185
aphextron wrote: post #171

Earlier quoted context omitted.

>"Amazon never participated in the NSA’s PRISM program." - Stephen Schmidt, CISO @ AWS As true as this may be, the only acceptable form of privacy guarantee is through cryptographic algorithms and open source software. Anything else is a fantasy tale.

There have been bugs in open source cryptography. E.G. Heartbleed, shellshock, etc. There are state actors that will pay to find the bugs, or put the bugs there (and the underhand C contest shows how hard it is to find the bugs). Open source is not an ironclad guarantee.

But at least you have a development history with open source. If there's a bug/vulnerability, its origins can be investigated.

Re: Amazon Chime

#206

Post by chokma »

Narkov wrote: post #46

Their claim of "a third of the cost of traditional solutions" is an apples and oranges comparison. The basic and plus pricing options, while cheap, are practically useless with only 2 maximum attendees and the $15/user/month pro plan is hardly "a third of the cost...". Looks like a great product with an average price point.

And the price for Biba Pro (on which Chime is based) previously was $10/user/month...

Re: Amazon Chime

#207

Post by parasubvert »

ryanSrich wrote: post #36
krashidov wrote: post #17

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

You're right in that 99% of them are complete garbage. However I was pleasantly surprised when my company switched to Zoom[1]. A company I had never heard of before. In terms of call quality I've never experienced anything better. Beyond that their mobile experience is almost better in terms of raw features than their desktop app (which is still very good in its own right). 1.) https://www.crunchbase.com/organization…

We (2300 employees or so) use a mix of

- Zoom (larger meetings where we need it to be rock solid),

- Hangouts (for smaller / quick meetings since we are in Gsuite), and

- WebEx (for external tech support / keyboard sharing)

- Slack / Screenhero (internal chat and keyboard sharing)

Zoom has been a revelation especially with large videoconferences. Rock solid global performance.

Re: Amazon Chime

#208

Post by chinathrow »

colmmacc wrote: post #156
benevol wrote: post #101

> Amazon Chime is a communications service that transforms online meetings with a secure, easy-to-use application that you can trust. - Amazon, PRISM partner

"Amazon never participated in the NSA’s PRISM program." - Stephen Schmidt, CISO @ AWS https://aws.amazon.com/blogs/security/privacy-and-data-secur... (Full disclosure: I work on AWS}.

They happily built the CIA a 600m data center though.

Re: Amazon Chime

#209

Post by jason_pomerleau »

ryandrake wrote: post #50
krashidov wrote: post #17

Enterprise conferencing software is so bad and so expensive I'm astonished it took this long for a decent competitor to come in. I'm really surprised Google didn't go all in with making Hangouts a decent competitor. I have a feeling this will make a lot of money.

Most place I've worked, we'd waste anywhere from 5-10 minutes at the beginning of every meeting just trying to get A/V systems and voice conferencing to work. "Anyone there? Hello? Crap, someone needs to dial in as the host. OK Is everyone dialed in? Good. Oh, wait, Roger can't hear us. Roger, dial back in. OK. Hey, whoever is at the cocktail party, can you go on mute?? Thank you. All right. Who's projecting? The pro…

Most of my customers are located in a different city than the one I live and work in. You'd think videoconferencing would be perfect for someone like me.

But no, once or twice a month I rent a car and drive ~225km to meet with them personally. I supplement these in-person meetings with phone calls.

I'm not sure I've ever had a videoconference call go perfectly smoothly, and I found that these kinds of calls added all sorts of invisible friction to the customer relationship. My goal as a service provider is to take problems away from my customer, not to add new ones or make them feel technically inept.

My travel days are long and tiring, but most of my customers actually forget that I'm not local, which is exactly how I like it.

This product looks interesting, and purports to solve some of the issues, but color me skeptical.

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