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Introducing Zeal – Breaking the norm of company culture
21–30 of 41 posts
Re: Introducing Zeal – Breaking the norm of company culture
#22[deleted]
Re: Introducing Zeal – Breaking the norm of company culture
#23Feel Free to ask us any questions here!
Not having pricing on your page (or .. having the "up to 10 users -> free", "more than 10-> call us") is a non-starter imo. I need some idea of pricing before I spend any time looking. $10/user/year? $100? $1000?
Re: Introducing Zeal – Breaking the norm of company culture
#24Closed the website after a few unfruitful attempts at figuring out what it was about without watching videos. Not nice.
This is a common trend I've seen repeatedly. They have a great video on their website that makes it super obvious what they do in a short amount of time, and basically no information other than that to help you decide if it's worth looking at.
Honestly, it's not a complicated system. Four screenshots would convey the process super clearly, and they could be screen caps from the video. The product itself seems simple, clean, and easy to explain. I'm not sure why people don't bother doing so.
Re: Introducing Zeal – Breaking the norm of company culture
#25[deleted]
Re: Introducing Zeal – Breaking the norm of company culture
#26Closed the website after a few unfruitful attempts at figuring out what it was about without watching videos. Not nice.
sorry to hear that we will look at making some adjustments to come across more clear without the video
Honestly, a paragraph saying something like "Quarterly feedback reports are time-consuming, interrupt workflow, and often get put off or forgotten entirely, and waiting three months to get useful data prevents you from being proactive about changes. Zeal polls your employees via slack, getting data more often and taking less of their time and attention, allowing you to get more feedback faster and respond quicker than ever before."
Other feedback: if you used the Slack feature that lets you put buttons in messages this would get even more zero-friction than before because people could just click the opinion they had. Just a thought.
Re: Introducing Zeal – Breaking the norm of company culture
#27Feel Free to ask us any questions here!
It sounds like 'Ava' will need to interrupt employees and prompt for feedback on some frequent recurring basis in order to provide what your marketing describes as 'realtime' results. How are you going to balance this distraction and annoyance against your product requirements?
My experience with doing our own internal employee satisfaction reports is that they generally tend to be just enough work that I have to go out of my way to do them, or rather, stop saying "I'll do that later".
On the other hand, I go and check Slack every now and then, clear out all my unreads, and then go back to work. If part of that process is typing '4' into one of those windows then it's basically zero-friction from my perspective.
In other words, as long as getting a Slack message doesn't already interrupt, distract, and annoy people, neither will this, and if it does then you can tune your Slack notification settings to handle that. Turn off push notifications for the bot and you'll only see/answer the question when you go into the app to clear out unreads.
Re: Introducing Zeal – Breaking the norm of company culture
#28Your CTA is missing the word "Again" at the end. /s
Re: Introducing Zeal – Breaking the norm of company culture
#29Earlier quoted context omitted.
That page is SO much more informative. I let the video run for about thirty seconds before closing it, with no idea what you were selling or what problem you were trying to solve. That should be the front page. It's informative.
thank you for the feedback. we really appreciate it and will make adjustments
Counterpoint: As I've said in other threads your front page should definitely have a clear, concise explanation, but I think your video explains it pretty clearly.
I do think a transparent pricing structure is important though. I generally assume that 'call us' means 'if you have to ask you can't afford it', and immediately skip over any service that doesn't let me immediately calculate a specific number I'll pay every month, and I assume that 'schedule a demo' is like 'schedule a webinar', and that you're targeting your business (and pricing structure) towards C-level execs or upper management rather than the people who are actually implementing policies.
Re: Introducing Zeal – Breaking the norm of company culture
#30Earlier quoted context omitted.
sorry to hear that we will look at making some adjustments to come across more clear without the video
Honestly, a paragraph saying something like "Quarterly feedback reports are time-consuming, interrupt workflow, and often get put off or forgotten entirely, and waiting three months to get useful data prevents you from being proactive about changes. Zeal polls your employees via slack, getting data more often and taking less of their time and attention, allowing you to get more feedback faster and respond quicker tha…
This is absolutely amazing feedback. They should send you a check. I was uninterested until reading your pitch.