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Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

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11–20 of 573 posts

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#11

It's funny to me how Lyft positions itself like the poor little underdog that deeply cares about humans. People are so susceptible to marketing it's crazy. They provide the exact same service, and Lyft cloned most of uber's features once uber had achieved the unbelievable mindshift of changing people's behavior. Whatever people think, in a few years if Lyft is popular enough, guess what: they too will become the "big…

Evil Microsoft, Virtuous Apple

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#12
post #10

Dan Primack summarised this well; Uber failed on messaging: "Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump's immigration ban weren't among them. An actual timeline from Saturday, which may differ from what you saw on social media: • 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) Th…

I think the issue people have isn't the surge pricing so much as the fact that Uber didn't participate in the strike, and thus profited from it.

[deleted]

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#13

Dan Primack summarised this well; Uber failed on messaging: "Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump's immigration ban weren't among them. An actual timeline from Saturday, which may differ from what you saw on social media: • 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) Th…

All true, but Kalanick has built and traded on a reputation as a 'baller ' (his words, not mine) with a combative attitude, so he has himself to blame for people jumping to conclusions.

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#14
post #10

Dan Primack summarised this well; Uber failed on messaging: "Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump's immigration ban weren't among them. An actual timeline from Saturday, which may differ from what you saw on social media: • 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) Th…

I think the issue people have isn't the surge pricing so much as the fact that Uber didn't participate in the strike, and thus profited from it.

Do we know there was an attempt to collaborate with Uber on the strike?

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#15
post #10

Dan Primack summarised this well; Uber failed on messaging: "Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump's immigration ban weren't among them. An actual timeline from Saturday, which may differ from what you saw on social media: • 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) Th…

I think the issue people have isn't the surge pricing so much as the fact that Uber didn't participate in the strike, and thus profited from it.

[deleted]

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#16
I finally took the plunge and installed Via, which some friends swear by and is more literally "ride-sharing" than either Uber or Lyft. Was pleasantly surprised to get an email a day later announcing free legal aid for drivers and passengers affected by the ban.

Useless in Queens and most of Brooklyn, unfortunately, but served in my little slice.

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#17

It's funny to me how Lyft positions itself like the poor little underdog that deeply cares about humans. People are so susceptible to marketing it's crazy. They provide the exact same service, and Lyft cloned most of uber's features once uber had achieved the unbelievable mindshift of changing people's behavior. Whatever people think, in a few years if Lyft is popular enough, guess what: they too will become the "big…

Neither company has any stickiness with me. By that I mean, I can switch between them willy nilly with no real affect on my life. I like to tip when my work picks up the bill, so I most often use Lyft... If either of them offered a rewards program (like frequent flyer miles) I would probably use that one exclusively. I have no idea why neither has implemented that yet.

I find this kind of strange, given that both of them seem to be sinking massive amounts of money into subsidizing rides. Like, they're going to be all about user retention when people are only going to care about which option is cheapest. Google, or somebody, is gonna come in and mop up on the ecosystem they've created. They won't even have this huge ethical problem of laying off thousands of drivers.

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#18
post #10

Dan Primack summarised this well; Uber failed on messaging: "Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump's immigration ban weren't among them. An actual timeline from Saturday, which may differ from what you saw on social media: • 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) Th…

I think the issue people have isn't the surge pricing so much as the fact that Uber didn't participate in the strike, and thus profited from it.

So? I have a hard time understanding why a multinational company needs to participate so deeply in the politics and labor strikes of a single city.

New York is big, but I'd imagine the CEO had a focus that included LA, Chicago, London, etc. and that would take away from coordinating with any taxi-strikers in NYC.

Addendum: Did the taxi union contact Uber before the strike to coordinate this action?

I mean it's a 1 hour strike. Is there any real meaning to this? The trains have stopped working for far longer than that.

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#19

Dan Primack summarised this well; Uber failed on messaging: "Uber has done a lot of questionable things over the years, but its actions this past weekend vis-a-vis Trump's immigration ban weren't among them. An actual timeline from Saturday, which may differ from what you saw on social media: • 4:20pm ET: CEO Travis Kalanick sent email to employees. It stopped short of explicitly opposing the ban, but did say: (1) Th…

Definitely a pox on both their houses. Doesn't help Lyft that Peter Thiel is an investor.

Re: Lyft surges to the top 10 on App Store following the “DeleteUber” campaign

#20
Another reminder that emotion trumps (unintentional pun) reasoning on social media. I find it depressing that people don't spend any time verifying stories and separating facts from fiction. I would classify the #deleteuber event as a form of fake news.

You know what would be a good personal assistant or bot to build (using ML)? One that detects and informs users about fake news. Apparently the vast majority of people are pathetic at detecting fake news and this fact has real implications.

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