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Employees are happier when led by people with deep expertise

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171–180 of 247 posts

Re: Employees are happier when led by people with deep expertise

#171
post #66

Earlier quoted context omitted.

Actually it is not. Well, the HBR studies cited, here, indicate a correlation between a manager who could do their direct report's job and job satisfaction of that direct report. It does not claim that this is necessary for direct report job satisfaction, only that it makes it more likely. So, my comment could have been better phrased as: The reality is that in order to effectively manage, it helps if they understand…

Yeah I think there's a balance here. One of my favorite managers also didn't understand my project (although he did understand software engineering in general) and I later found out everyone else hated him. I've seen what I suspect is similar later: managers who just see their job as defending their team. Someone needs something from the team? Push back. Their teams needs something? Hound those responsible. Team has…

I agree. It would be a mistake to assume that every level of management must somehow know many of the low-level details of every single person he/she might manage, directly and/or indirectly.

A CEO, like Jeff Immelt of GE, cannot possibly know how to do all of the jobs of all of the people in the entire company. Yet, he somehow does a good job of leading GE.

Re: Employees are happier when led by people with deep expertise

#172
post #110

At a unicorn I was working at, MBAs were being hired to be engineering managers. I did not see a single engineer promoted to management, it was mostly all MBAs. The few I had direct contact were really useless at helping engineers out, all I ever heard from them was "Just get it done.". If I asked for help, they'd say "Well who else is gonna do it then?". I felt demoralised and lost some of my confidence. But the com…

>> I did not see a single engineer promoted to management Good engineers don't necessarily mean good managers

The goal post is not "good manager". It is just "better than non-technical managers"

Re: Employees are happier when led by people with deep expertise

#173
post #110

At a unicorn I was working at, MBAs were being hired to be engineering managers. I did not see a single engineer promoted to management, it was mostly all MBAs. The few I had direct contact were really useless at helping engineers out, all I ever heard from them was "Just get it done.". If I asked for help, they'd say "Well who else is gonna do it then?". I felt demoralised and lost some of my confidence. But the com…

There's a specific qualification called a Masters of Engineering Management. Maybe it needs to be more common.

I have one, but it isn't valued much by employers over here. They'd rather hire an experienced manager or a straight MBA. It was a very good experience though and I hope it will serve in the future.

It's now being discontinued at the university I studied and prospective students are now directed to the MBA program (I actually can get the MBA with a few more hours and paying a lot more money since I already have 95% of the coursework).

Re: Employees are happier when led by people with deep expertise

#174
post #59

Earlier quoted context omitted.

> I think the fundamental principles of software engineering haven't changed a whole lot since then. Not sure I agree with that. A lot of todays best practices and workflows (and the tech to go with it), especially considering team and release management, simply weren't around or at least widespread even twenty years ago. You know, stuff like CI, TDD, DVCS etc. etc.

> CI, TDD, DVCS Are any of these concepts particularly difficult to understand for a seasoned developer? I have a really hard time imagining that a C and SVN expert couldn't learn how to use git "well enough" in an afternoon, and effectively within a few days, for example. In particular, the freaking author of git is an 80's C programmer and SVN expert...

> In particular, the freaking author of git is an 80's C programmer and SVN expert...

Uh, and you know, just the creator of the Linux kernel...

Re: Employees are happier when led by people with deep expertise

#175

Earlier quoted context omitted.

One of my in-laws is a geologist who works for the oil companies, and he tells me in that industry almost all the big executives are engineers. Since he's been in the news, take Rex Tillerson. His degree is in engineering. Or take any of "the professions": law, accounting, medicine, business consulting, engineering firms. In all those cases you have "partners" who have moved into sales and management. Sometimes they…

My hypothesis is that the MBA degree is largely valued by other people with MBA degrees, so you have pockets of high MBA concentration that grow within specific businesses. MBA's hire other MBA's, but also encourage their most promising subordinates to get MBA's.

Progressive political views work the same way.

As a more obscure example at a former nationwide financial services employer I was the only WAN engineer ever hired on to the team who wasn't involved in a specific niche of IPSC competitive handgun shooting. I got hired only because I was ex-military and the VP assumed I had experience with the 1911 platform (actually we had M9 by then) so I'd join the team once the paychecks rolled in.

Its an expression of human nature in general.

Re: Employees are happier when led by people with deep expertise

#176
post #141

Earlier quoted context omitted.

> When you get an MBA, it's a huge signal to an employer that you accomplished something What?

That you bring some core competencies to the table that are actionable [1]. That you can calc the ROI on data-driven paradigm shifts [1]. That you can ensure there are enough boots on the ground to manage customer expectations. That you can peel the onion on our go-to markets and incentivize monetizable synergies leading to win-win solutions [2]. That you have become an irreplaceable employee, that you're a girl who…

This is the best comment on HN.

Re: Employees are happier when led by people with deep expertise

#177
post #63
post #14

Earlier quoted context omitted.

This is one of those great discoveries that is hardly surprising and makes you wonder why it hadn't be seen before. Well, the traditional view of "management" is that it's a distinct job from "doing". Therefore, so the thinking goes, there is a distinct difference in skillsets, and thus the manager should be good at the managing bit, and the doer should be good at the doing bit. The reality is that in order to effect…

> The reality is that in order to effectively manage, you have to understand what the doers are actually doing. Actually it is not. One of the best bosses I ever had had no clue what I was doing. He was smart enough to admit that he didn't know how to do my job. He was excellent at his job though: figuring out who were good people and removing roadblocks from their way. He identified a few good programmers to do the…

I would argue that the key isn't knowing how to do the job but instead trusting the doers not to be misleading.

If the manager is technical and you raise a legitimate concern they know and understand the concern. If the manager isn't and doesn't trust the doers they will assume they are trying to get away with something or are lazy.

Honestly, I have a hunch most of this distinction comes down to trust between both parties.

I've had managers that were highly technical and it's a great experience to be able to learn technical skills from your manager. I've also had managers that were not technical with respect to the technology used on the project (i.e. couldn't do what the doers were doing) but they understood this, trusted us to get the job done, and it worked out. Both were very pleasant experiences.

Now, I've had non-technical AND non-trusting managers before and it was a miserable experience.

Re: Employees are happier when led by people with deep expertise

#178
If you're talking about Flipkart, then it's not really a tech company as much as it is a retail company these days. So it is expected to have more MBAs in important positions, or in places where they can prioritize like an MBA.

No wonder Amazon is kicking their ass, and their last few product launches were nothing short of a disaster.

Re: Employees are happier when led by people with deep expertise

#179
post #110

At a unicorn I was working at, MBAs were being hired to be engineering managers. I did not see a single engineer promoted to management, it was mostly all MBAs. The few I had direct contact were really useless at helping engineers out, all I ever heard from them was "Just get it done.". If I asked for help, they'd say "Well who else is gonna do it then?". I felt demoralised and lost some of my confidence. But the com…

If you're talking about Flipkart, then it's not really a tech company as much as it is a retail company these days. So it is expected to have more MBAs in important positions, or in places where they can prioritize like an MBA.

No wonder Amazon is kicking their ass, and their last few product launches were nothing short of a disaster.

Re: Employees are happier when led by people with deep expertise

#180
post #110

At a unicorn I was working at, MBAs were being hired to be engineering managers. I did not see a single engineer promoted to management, it was mostly all MBAs. The few I had direct contact were really useless at helping engineers out, all I ever heard from them was "Just get it done.". If I asked for help, they'd say "Well who else is gonna do it then?". I felt demoralised and lost some of my confidence. But the com…

There's a specific qualification called a Masters of Engineering Management. Maybe it needs to be more common.

From what I have heard, engineering management is neither engineering nor management. :)
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