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Employees are happier when led by people with deep expertise

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41–50 of 247 posts

Re: Employees are happier when led by people with deep expertise

#41

So does this mean 'professional managers' are the root of most unhappiness at work? Certainly that's been my experience. A company that doesn't hire MBAs is one I want to work for.

May be all,the company needs to publish the number of MBA they have it will be easy to decide.

Re: Employees are happier when led by people with deep expertise

#42
This may be true for an developer/administrator/maintainer in a "Scientific Management" (Taylorism) design process.

https://www.wikiwand.com/en/Scientific_management

This is not true for a creative/synthesis/multi-functional/unconstrained design process.

I've been basing my career on acquiring skills/knowhow on being unique in my ability to synthesize different crafts together with a defined worldview (similar to a Meta Model in NLP).

Having a boss be able to do my job has often led to bike-shedding & lack of space to explore novel ideas. Since I have taken on clients that aren't able to build what I build, I have had room to perfect my craft & my process wilst learning how to communicate with others who do not share my knowledge.

It's been more satisfactory to find people that share my worldview but don't necessarily share my skillset. It's kindof like a tribe of ideology or spirit.

Re: Employees are happier when led by people with deep expertise

#43

The most surprising part about this to me is that this matters at the top. Sure, for a middle manager it makes sense that it matters quite a bit. I'm pretty surprised that it matters much at the top, though. If Elon Musk decided to head a major grocery chain I wouldn't stop to consider whether his lack of experience in retail groceries mattered much. But maybe it does? Really interesting to see the analogy extend to…

In a large company, the VPE isn't managing engineers. S/he is managing managers. If the VPE is capable of people management, project planning, etc. (the line manager's actual responsibilities) in addition to the VPE responsibilities (strategy, hiring pipeline, and the like), then the line managers will be happy. If the line manager is capable of building software, the engineers will be happy.

The VPE doesn't have to be a software engineer, just a decent people manager with enough tech background to not be completely lost when the line manager informs them that we need to make room for a couple extra weeks of maintenance in the schedule next year because our vendor is changing their API format and we'll need to rebuild the integration. (The line manager is the one who needs to understand what the engineer means when s/he says that the vendor is discontinuing their SOAP API in favor of a RESTful JSON API.)

Domain knowledge (groceries, space flight, whatever) is important to a degree for an exec involved in strategy decisions. But they need domain knowledge related to the current shape of the market and the pros and cons of currently available solutions - not the technical details of how those solutions work.

Re: Employees are happier when led by people with deep expertise

#44
post #8

I've had a boss who was very competent technically, but was completely incompetent as a people manager. Somehow he rose to a VP level, but still wanted to micromanage everything down to individual code reviews. It was comical at times. Eventually he was fired.

Successful managers need both people and technical skills. That is why it isn't an easy job.

Actually technical skills and then people skills and in that order.

Re: Employees are happier when led by people with deep expertise

#45
post #14

>The benefit of having a highly competent boss is easily the largest positive influence on a typical worker’s level of job satisfaction This is one of those great discoveries that is hardly surprising and makes you wonder why it hadn't be seen before. Honestly some of my worst work experiences were getting jerked around by a superior who completely failed to understand the work required to do my job.

This is one of those great discoveries that is hardly surprising and makes you wonder why it hadn't be seen before. Well, the traditional view of "management" is that it's a distinct job from "doing". Therefore, so the thinking goes, there is a distinct difference in skillsets, and thus the manager should be good at the managing bit, and the doer should be good at the doing bit. The reality is that in order to effect…

you have to understand what the doers are actually doing.

While this may be necessary it is definitely far from sufficient. Especially in academia, where my wife works, I've seen countless examples of people whom are perfectly competent research scientists becoming scarily incompetent managers.

Re: Employees are happier when led by people with deep expertise

#47

>The benefit of having a highly competent boss is easily the largest positive influence on a typical worker’s level of job satisfaction This is one of those great discoveries that is hardly surprising and makes you wonder why it hadn't be seen before. Honestly some of my worst work experiences were getting jerked around by a superior who completely failed to understand the work required to do my job.

Because what your boss does, day-to-day, is very different than what you do. So it seems natural that they'd need different skills. I'm a software engineer, and hiring managers has been a problem at every company I've worked at. You want someone who has written software earlier in their career, and has a degree in software engineering or similar. In other words, people who have chosen to spend a lot of time with comp…

In my experience, this part isn't true: "And you don't want their knowledge of software construction to not be too out of date." One of my best bosses was largely a C programmer (from back in the 80s). He'd still tinker with things from time to time, but I think the fundamental principles of software engineering haven't changed a whole lot since then. A software engineer who could have written a book like SCIP or Programming Pearls back in the day but were in management now, would probably make excellent managers.

Re: Employees are happier when led by people with deep expertise

#48

>The benefit of having a highly competent boss is easily the largest positive influence on a typical worker’s level of job satisfaction This is one of those great discoveries that is hardly surprising and makes you wonder why it hadn't be seen before. Honestly some of my worst work experiences were getting jerked around by a superior who completely failed to understand the work required to do my job.

It must have been somewhat surprises for you to have gone through it several times.

I'm not quite convinced. My best bosses have been extremely hands off and my worst one was a techie through and through.

Re: Employees are happier when led by people with deep expertise

#49

>The benefit of having a highly competent boss is easily the largest positive influence on a typical worker’s level of job satisfaction This is one of those great discoveries that is hardly surprising and makes you wonder why it hadn't be seen before. Honestly some of my worst work experiences were getting jerked around by a superior who completely failed to understand the work required to do my job.

I've had bosses who couldn't do my job but trusted me and didn't get in my way and gave me the exact environment I needed to work in. Those were the best work experiences I ever had. It's the bosses who can do my job I have to worry about, they feel like they need to get involved with it and that hurts my job satisfaction. I need a boss with complementary skills to mine, not the skills I already have.

People have all different values and making absolute statements about them is folly.

Re: Employees are happier when led by people with deep expertise

#50

I actually think you get more respect if your boss (or his nephew) can't do your job. At my last offfice job the programmers doing graphics/OpenGL stuff got way more respect than the web developers.

You would think so, but that's mostly not the case in practice.

A lot of people that don't know what you do will assume it's simple enough.

It's just not worth their time. That's why they never learned to do it.

For instance, I used to think sales and marketing were easy until I had to do it.

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