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Ask HN: Product Managers, how did you get there and what's your background?

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Re: Ask HN: Product Managers, how did you get there and what's your background?

#101
Product Manager @ IDXBroker (Real Estate Saas)

Background - Worked in IT/Systems Management for 10 years and eventually moved on to consulting on sites and webapps. Started as UI/UX Dev role at IDX and quickly moved into the Product Manager role. Communication is the biggest part of the job, with linking up projects and managing resources/timelines also taking up a lot of time. You're generally going to be the glue between Marketing/Sales/Support/Business so being knowledgable AND approachable are must have skills. The product is your baby and so you have a huge amount of responsibility on your shoulders. Vision and execution are on you.

Re: Ask HN: Product Managers, how did you get there and what's your background?

#102
Director, Product at 500 person profitable non-startup company.

I got my BS in Cognitive Science and HCI. I initially worked at Cisco setting up a beta testing program for Linksys consumer products. I transitioned from there into UX design and moved to DIRECTV to do it full time. I quickly realized there that design was an idea factory to see what sticked with upper management, not necessarily users. Product management would be the happy medium where I could design a nice experience while also satisfying business & technical needs. I pursued my MBA and created my own PM internship at a Series A startup during the summer between my 2 years. I got more into entrepreneurship and declined some seed funding to go with a Head of Product position following B School. It was a flop within a couple months due to relationship issues with a hot headed boss. I then took an Associate Product Manager position and pushed back into doing my own startup. That failed so I got back into PM, promoted to Director within a year and hear I am.

A PM needs many skills but certain ones will get you in the door: 1. Analytics: Since you haven't developed a gut yet for the industry, you need to understand data & numbers. Metrics, visualizations, statistics, etc. This is especially important if you want to own P&L, get in front of management, etc.

2. Design intuition: What can be honed prior to getting into PM is knowing good design from bad design. Learn how to make critiques but also know what would work better than the current iteration.

3. Productivity & Organization: Project management is just a small piece of what's necessary. You need to have everything figured out, organized, and be able to answer questions of what's a priority, what's done, etc.

4. Hold your own: You need conviction and backbone to push new ideas and initiatives into an organization. You'll need to be armed with justification but also have confidence that it is in the user's best interest.

Best of luck!

Re: Ask HN: Product Managers, how did you get there and what's your background?

#104

PM @ McKinsey & Company (New Ventures group) -Background in software engineering and human-centered design. The best product managers I've been around have a mix of technical, business, and design talent, with the strong PMs excelling in at least two of the categories. -Understand the difference between good and bad products. Actively examine products you use on a daily basis, both physical and digital. E.g. why is m…

What makes a good product is a great question for Product Managers to be obsessed about.

Re: Ask HN: Product Managers, how did you get there and what's your background?

#105
post #77

Earlier quoted context omitted.

Were you at any organisations where they did 360° feedback? What kind of feedback did you receive from developers or designers from your team? What I'm trying to understand is how are organisations ensuring that PMs and team are not in disconnect from how things really are. I know that's a different realm but just trying to understand how did you find what to improve or learn to be a better PM?

Netflix and my current organization religiously practice 360 degree feedback. For my own projects, I practice 360 degree feedback as well. I don't think a team or organization can succeed if employees cannot speak to each other candidly about performance. My typical feedback from engineering: 1) I state resolutions of a problem without clearly defining the problem. This was/is my biggest failure as a product manager…

Thanks for sharing. How are you guys organized at Netflix? Is there a distinction between platform product managers and solution product managers? From outside it looks like the world is divided as Content led by Ted Sarandos and Platform led by Neil Hunt.

Re: Ask HN: Product Managers, how did you get there and what's your background?

#106

PM @ a well funded AI startup. Previously PM at Netflix. Management consultant prior. Undergraduate degree in Psychology. Background in marketing/business and customer acquisition. I learned enough programming to automate my marketing activities, and found that I liked driving a roadmap more than I liked acquiring customers. -Communication and conflict resolution skills are key. You are in a role where you must drive…

>-Finally - be humble and be accountable. It is always your fault, because you are accountable for the success of your product. Don't throw your engineering team into the middle of a sh*tstorm of management politics - be their umbrella. Don't blame customers, politics, or resources. It's always your fault. Find a way to fix it.

Man, I would love to work for someone that actually strives to do this. Awesome.

Re: Ask HN: Product Managers, how did you get there and what's your background?

#107
PM at a small software company. No technical background. Dropped into the role without any official role or responsibilities five years ago. I contribute to pretty much every part of the business - strategy, hiring, sales, project management, support, testing, design and even some development. I could describe my day-to-day as "keeping everyone happy".

Re: Ask HN: Product Managers, how did you get there and what's your background?

#108
I actually did find a place with junior product manager positions. I was working in QA and impressed some of the product managers, so they asked if I wanted to transfer to their department as an assistant product manager. I made the transfer and over the next 2 years I helped out on basically all the different parts of a product lifecycle, but was never the actual PM of any particular thing.

Last year they started giving me smaller, low profile products of my own to manage, and at this point I'm full into it.

I'm not the only one, either. One girl started at age 23 as an administrative assistant and after proving herself capable they kept giving her more stuff until now she's a full blown product manager at age 29. We actually do this pretty often because our current management takes the stance that it's easier to train smart people into the job over the course of a couple years than it is to find good people with relevant experience who are willing to relocate here (I'm in Shenzhen).

Re: Ask HN: Product Managers, how did you get there and what's your background?

#109
post #11

I'm a Sr. PM at Amazon. Typically PMs start out in a technical role, such as writing code, then get an MBA and switch into a PM role. My path was a little different, as I am neither a developer nor someone with an MBA - I worked on some personal projects early on (startups, tech focused non-profits) where I demonstrated basic PM/getting the right things done skills, and I combined that with some early experience I ha…

I think the key thing that stands out about what you've written above is dedication and patience.

Re: Ask HN: Product Managers, how did you get there and what's your background?

#110
post #91

I work for a software company in the product management and product space, and we do a ton of research on this. We recently published the results from our annual survey of 150 product managers: https://cdn2.hubspot.net/hubfs/429921/Content/2017%20PM%20In... We’re also publishing a pretty surprising article in the next couple weeks about what separates product leaders from product managers. P.S. We see plenty of "juni…

What is the pretty surprising article have that will surprise all of us?
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