iOS and MacOS Developers Can Now Respond to Reviews

#1

Post by keehun » Tue, Jan 24, 2017, 11:48 PM UTC

iOS and MacOS Developers Can Now Respond to Reviews
developer.apple.com

Re: iOS and MacOS Developers Can Now Respond to Reviews

#2

Post by archildress » Wed, Jan 25, 2017, 12:08 AM UTC

Well, it's a start?

I know I'm not the first to stay it, but I'm still so shocked how limited the Mac App Store is. No trial versions, no in-app purchases, no subscriptions, etc. This has led to companies like Bohemian (makers of Sketch) [1] leaving the Mac App Store.

I'm not being facetious when I ask people more knowledgeable than me: why does Apple put so little effort into the store? Is it just too small to warrant their attention? It just seems to me like they don't even try.

http://bohemiancoding.tumblr.com/post/134322691555/leaving-t...

Re: iOS and MacOS Developers Can Now Respond to Reviews

#3

Post by rackforms » Wed, Jan 25, 2017, 12:13 AM UTC

That's great news, and can only lead to, if nothing else, better informed users and a more engaged developer.

Re: iOS and MacOS Developers Can Now Respond to Reviews

#4

Post by flukus » Wed, Jan 25, 2017, 12:13 AM UTC

archildress wrote: post #2

Well, it's a start? I know I'm not the first to stay it, but I'm still so shocked how limited the Mac App Store is. No trial versions, no in-app purchases, no subscriptions, etc. This has led to companies like Bohemian (makers of Sketch) [1] leaving the Mac App Store. I'm not being facetious when I ask people more knowledgeable than me: why does Apple put so little effort into the store? Is it just too small to warra…

Limited from a developer perspective but fantastic from a consumer one (except maybe the trial version stuff).

Re: iOS and MacOS Developers Can Now Respond to Reviews

#5

Post by Aldo_MX » Wed, Jan 25, 2017, 12:16 AM UTC

flukus wrote: post #4

archildress wrote: post #2

Well, it's a start? I know I'm not the first to stay it, but I'm still so shocked how limited the Mac App Store is. No trial versions, no in-app purchases, no subscriptions, etc. This has led to companies like Bohemian (makers of Sketch) [1] leaving the Mac App Store. I'm not being facetious when I ask people more knowledgeable than me: why does Apple put so little effort into the store? Is it just too small to warra…

Limited from a developer perspective but fantastic from a consumer one (except maybe the trial version stuff).

Not so fantastic, because it resets the ratings every update, which translates in developers constantly begging for stars...

Re: iOS and MacOS Developers Can Now Respond to Reviews

#6

Post by matheweis » Wed, Jan 25, 2017, 12:17 AM UTC

Wow, this is great news! It's doesn't address all of the systemic issues with the App Store, but it does show they at least are paying a little bit of attention... here's hope that they're working on fixing more!

Re: iOS and MacOS Developers Can Now Respond to Reviews

#7

Post by keehun » Wed, Jan 25, 2017, 12:18 AM UTC

Aldo_MX wrote: post #5

flukus wrote: post #4

Earlier quoted context omitted.

Limited from a developer perspective but fantastic from a consumer one (except maybe the trial version stuff).

Not so fantastic, because it resets the ratings every update, which translates in developers constantly begging for stars...

I do agree resetting the ratings at every update is a big hassle. I wonder why Apple doesn't have the reviewer determine whether or not the rating should be reset. Perhaps that would introduce too much power to the reviewer(s?).

Re: iOS and MacOS Developers Can Now Respond to Reviews

#8

Post by Rumudiez » Wed, Jan 25, 2017, 12:20 AM UTC

Does anybody know what precautions or safeguards will be put in place to prevent fraudulent self-ratings?

For instance, a malicious app could falsify the user data before submitting it using the new API, dark patterns in the feedback form (1 star could be the highest rating), or just omit sending in poor reviews altogether.

Re: iOS and MacOS Developers Can Now Respond to Reviews

#9

Post by archildress » Wed, Jan 25, 2017, 12:20 AM UTC

flukus wrote: post #4

archildress wrote: post #2

Well, it's a start? I know I'm not the first to stay it, but I'm still so shocked how limited the Mac App Store is. No trial versions, no in-app purchases, no subscriptions, etc. This has led to companies like Bohemian (makers of Sketch) [1] leaving the Mac App Store. I'm not being facetious when I ask people more knowledgeable than me: why does Apple put so little effort into the store? Is it just too small to warra…

Limited from a developer perspective but fantastic from a consumer one (except maybe the trial version stuff).

Do you think it's a fantastic experience because it's simple?

I know that most people that post on HN are early adopters and trend toward power users, but they also use a lot more apps in total than my casual computer-using friends.

Re: iOS and MacOS Developers Can Now Respond to Reviews

#10

Post by dawnerd » Wed, Jan 25, 2017, 12:21 AM UTC

Rumudiez wrote: post #8

Does anybody know what precautions or safeguards will be put in place to prevent fraudulent self-ratings? For instance, a malicious app could falsify the user data before submitting it using the new API, dark patterns in the feedback form (1 star could be the highest rating), or just omit sending in poor reviews altogether.

I'd like to think Apple would catch those apps very quickly.