Telecommunications company Avaya files for bankruptcy
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Re: Telecommunications company Avaya files for bankruptcy
#2They really went too hard with the whole proprietary software thing (but who am I kidding, telecom loves proprietary). Even though I know very little about Avaya, my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with.
If I'm wrong, they sure as hell spent a lot of time leading me to believe I'm right.
Re: Telecommunications company Avaya files for bankruptcy
#3They really went too hard with the whole proprietary software thing (but who am I kidding, telecom loves proprietary). Even though I know very little about Avaya, my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with. If I'm wrong, they sure as hell spent a lot of time leading me to believe I'm right.
Not at all surprised.
"my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with."
Yep exactly this. We are working on a project where we have to integrate with Avaya. It is a nightmare and ancient technology. Why would a company spend tons of $ when you have just as good software in open source world (free switch)
Re: Telecommunications company Avaya files for bankruptcy
#4A friend of mine closed his company in 2013 and had a full avaya system with 40 phones and latest software that he could not even give away. Eventually some kids from a local hackerspace came and hauled away the whole lot. They were after the headsets and lcds.
Re: Telecommunications company Avaya files for bankruptcy
#5They really went too hard with the whole proprietary software thing (but who am I kidding, telecom loves proprietary). Even though I know very little about Avaya, my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with. If I'm wrong, they sure as hell spent a lot of time leading me to believe I'm right.
Not at all surprised. "my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with." Yep exactly this. We are working on a project where we have to integrate with Avaya. It is a nightmare and ancient technology. Why would a company spend tons of $ when you have just as good software in open source world (free switch)
Ass coverage for the execs...
Re: Telecommunications company Avaya files for bankruptcy
#6I can't understand till today how they (and others) are capably to sell PBX hardware when there are free and low cost software alternatives which runs on common x86 hardware.
FreePBX for Linux (https://www.freepbx.org/) or MizuSwitch for Windows (https://www.mizu-voip.com/Software/VoIPServer/FreeSoftswitch...) are very good free alternatives which can be managed also by non-technical people with zero telecom experience. And there are a good support and a lot of modules for both which can be purchased on low cost, not comparable to Avaya pricing.
Re: Telecommunications company Avaya files for bankruptcy
#7I can't understand till today how they (and others) are capably to sell PBX hardware when there are free and low cost software alternatives which runs on common x86 hardware. FreePBX for Linux ( https://www.freepbx.org/ ) or MizuSwitch for Windows ( https://www.mizu-voip.com/Software/VoIPServer/FreeSoftswitch... ) are very good free alternatives which can be managed also by non-technical people with zero telecom expe…
They have a pretty good name in contact centre technology.
I think the bigger shift is that people don't need desk phones anymore. The move to mobile is killing the need for fancy PBX gear in business.
Re: Telecommunications company Avaya files for bankruptcy
#8I can't understand till today how they (and others) are capably to sell PBX hardware when there are free and low cost software alternatives which runs on common x86 hardware. FreePBX for Linux ( https://www.freepbx.org/ ) or MizuSwitch for Windows ( https://www.mizu-voip.com/Software/VoIPServer/FreeSoftswitch... ) are very good free alternatives which can be managed also by non-technical people with zero telecom expe…
They have a pretty good name in contact centre technology. I think the bigger shift is that people don't need desk phones anymore. The move to mobile is killing the need for fancy PBX gear in business.
I don't think many businesses are quite ready for this, but a CTO can dream...
Re: Telecommunications company Avaya files for bankruptcy
#9I can't understand till today how they (and others) are capably to sell PBX hardware when there are free and low cost software alternatives which runs on common x86 hardware. FreePBX for Linux ( https://www.freepbx.org/ ) or MizuSwitch for Windows ( https://www.mizu-voip.com/Software/VoIPServer/FreeSoftswitch... ) are very good free alternatives which can be managed also by non-technical people with zero telecom expe…
I was excited to find a VOIP service for windows -- but Mizu is not free for Commercial use. Their basic price is competitive with a few other solutions at that scale, though.
Re: Telecommunications company Avaya files for bankruptcy
#10I can't understand till today how they (and others) are capably to sell PBX hardware when there are free and low cost software alternatives which runs on common x86 hardware. FreePBX for Linux ( https://www.freepbx.org/ ) or MizuSwitch for Windows ( https://www.mizu-voip.com/Software/VoIPServer/FreeSoftswitch... ) are very good free alternatives which can be managed also by non-technical people with zero telecom expe…
We used SipX in prod twice and both times were positive experiences. Solid system, easy deployment...superb.