101–110 of 112 posts
Can confirm. Happened to me. Recently made it to the cancellation page. They offered two options: pay a penalty for canceling early, or get two months free. Took the two months free and signed some agreements. Wish me luck!
I am so sick if this perpetual dark pattern being used by online services. The following has saved me tons of time: I have setup separate debit cards for my online subscriptions. When I want to cancel one, I go through their cancel process once, and then I cancel the debit card used for that subscription, get a new one from my credit union (same day service with a credit union) and update my other online subscription…
Treat your customers with contempt and well, the bitter taste in my mouth will take years to clear.
Earlier quoted context omitted.
You don't need Adobe Cc on Linux if you're going with one of the alternatives. And both Gimp and Inkscape are Linux applications, GIMP is even part of the GNU suite!
> You don't need Adobe Cc on Linux What? Even if you wanted to, you can't use Adobe CC on Linux. Doesn't run. So these aren't alternatives, they are your only options. It's not that "Linux gets no love", it's that Linux simply doesn't apply in this case, because nobody who's currently using Adobe CC is on Linux.
So I would actually love to replace the Adobe products wih native Linux alternatives, because then I can get rid of the Windows VM or the WINE trouble.
As a graphic designer, I'm shackled to Adobe's line. However, I've avoided moving to CC. I did a trial and found that most of the new 'features' didn't benefit my workflow. Illustrator was significantly slower, Photoshop was alright, and InDesign is always the same.
The deeper issue is that the suite itself is sloppy. It's never been great -- but we've grown to love it (Stockholm syndrome...)
Inconsistent hotkeys across applications, odd behaviors (e.g. OSX users cmd+tabbing from photoshop to Chrome.) It feels like Adobe never really improves their products, but merely adds a few tweaks, a handful of moderately useful features, then slaps a new version number on it.
For me, its not worth moving from a paid-for product to a subscription model. I'm not alone in this either. The $50/m isn't a bad price, but I personally feel that Adobe needs to take a step back and focus on how their applications interact with each other and also how the user interacts between each application.
This doesn't even account for the somewhat sketchy 'difficult / impossible to unsubscribe' issues, user info leaks, etc.
I recently tried to subscribe with Adobe. I really only wanted access to two apps: Illustrator and Photoshop. I have absolutely no use for any of their other apps, and I hate all their cloud stuff. Unfortunately, that forces you to buy a $50/mo plan. Regardless, I thought it'd still be worth it, so I was willing to pay the price. After subscribing I download their Creative Cloud installer, only to find out it doesn't…
One of several reasons I left my first job out of college is that the boss made me remove the ability to cancel a subscription from our web application. I thought it was pure jackassery to make people call and then try to wheel and deal to keep them on, but it did make a surprisingly real difference to the bottom line. No doubt something similar is at play with Adobe. Personally, I'm not sure I'd be opposed to a law…
I can see both sides to the issue. As a consumer, I loathe any company that makes it difficult to cancel. As the owner of a business management platform, we've found that more than half of our cancellations are due to lack of knowledge. The product is fairly complex and has hundreds (possibly 1,000) settings that cover just about any customization a business in our niche could want. People don't want to learn or read…
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Desktop Publishing: Scribus (Windows, Mac, Linux, FreeBSD, ...)
I'm a typographer and sometime book designer (as well as a programmer). I've also used InDesign since 1.0, so I'm very familiar with what it does. Having said that, I'd love to find an alternative -- InDesign has gotten bloated and awful over the years, not to mention the dreadful subscription policy. (It's one of the few CC apps for which I cannot buy a standalone/perpetual license.) However, Scribus comes nowhere c…
My main credit card offers a one time temporary credit card number for use when I want to buy something from a dodgy website. I log into the credit card company website, hit a couple of buttons, and generate a random CC number with an expiration date one month out.
This works great for a one time purchase, but rather badly for a subscription purchase. I guess what I would do is, when wanting to cancel the subscription is to change my billing credit card from my "real" credit card to one time credit card number with a short expiry date. The one time card number will be dead within 1 month after such a change.