Think twice before signing subscription to Adobe products
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Think twice before signing subscription to Adobe products
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Re: Think twice before signing subscription to Adobe products
#2As an addition: today Adobe sent me email that they are going to increase price (2x) and there is no way to cancel subscription.
Re: Think twice before signing subscription to Adobe products
#3As an addition: today Adobe sent me email that they are going to increase price (2x) and there is no way to cancel subscription.
No way to cancel? Can you stop payment?
Re: Think twice before signing subscription to Adobe products
#4As an addition: today Adobe sent me email that they are going to increase price (2x) and there is no way to cancel subscription.
No way to cancel? Can you stop payment?
No, user can't remove/change card data or cancel subscription. And when I contact their support, they don't do nothing. They promise "we will cancel soon" but nothing happens.
Re: Think twice before signing subscription to Adobe products
#5Earlier quoted context omitted.
No way to cancel? Can you stop payment?
No, user can't remove/change card data or cancel subscription. And when I contact their support, they don't do nothing. They promise "we will cancel soon" but nothing happens.
I meant contact the credit card company to prevent paying further charges from Adobe.
Re: Think twice before signing subscription to Adobe products
#6Sometimes you just have to cancel your credit card and get a new one.
I had to do this with d××× the rip off merchants in Australia who refused to acknowledge or fix issues with their non functioning wifi broadband service years ago.
Only THEN did they contact me saying give us money, so I sent a complaint to the ombudsman and they suddenly said you don't owe us anything and cancelled the $300 they said I owed.
Re: Think twice before signing subscription to Adobe products
#7Earlier quoted context omitted.
No, user can't remove/change card data or cancel subscription. And when I contact their support, they don't do nothing. They promise "we will cancel soon" but nothing happens.
I meant contact the credit card company to prevent paying further charges from Adobe.
Will try.. Sounds unusual to me. But maybe it's usual practice.
Re: Think twice before signing subscription to Adobe products
#8Earlier quoted context omitted.
I meant contact the credit card company to prevent paying further charges from Adobe.
Will try.. Sounds unusual to me. But maybe it's usual practice.
I don't know how common it is. But if Adobe is raising prices outside of your agreement and not allowing you to cancel, I think it's worth a try.
Re: Think twice before signing subscription to Adobe products
#9Update: Adobe made this thread of forum hidden (only visible for registered users). Bad move, Adobe. Here is public copy: https://cdn.rawgit.com/e-oz/79954d0d7fff37b5f3c8d322202721be...
Re: Think twice before signing subscription to Adobe products
#10Sometimes you just have to cancel your credit card and get a new one. I had to do this with d××× the rip off merchants in Australia who refused to acknowledge or fix issues with their non functioning wifi broadband service years ago. Only THEN did they contact me saying give us money, so I sent a complaint to the ombudsman and they suddenly said you don't owe us anything and cancelled the $300 they said I owed.
I feel I'll do the same, I'm not going to let them just take as much money as they want from my wallet.