I had to package and tape boxes at an Amazon fulfillment center over peak season one day. One of the "problems" I found with the process is the system tells you the size of box to use. You're not allowed to use a smaller size, even if it would work, only that size or larger. It also tends to overestimate the size of the item, so many boxes wind up with a lot more empty space than would be necessary, and more packing.…
Sorry for going off-topic here, but I'm curious. You say you "had to" work a fulfillment center over peak season. Were you an engineer at Amazon at the time? I'm asking because I've been told that Amazon makes engineers work at their fulfillment centers when it's peak season. If that's true, are people paid extra to do so?
> I've been told that Amazon makes engineers work at their fulfillment centers when it's peak season
Good god, no. An engineer salary has got to be 4 to 8 times the salary of an FC Associate (or more), and generally speaking we're terrible at manual labour! Besides which, the engineers are generally busy making sure the software doesn't fall over from the X-times load increase of all the extra users during the peak season.
That said, the better engineers tended to try to get on-site frequently to better understand the tools, problems, etc. I sure tried to be there often.