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No tipping means better business

tastefulventures.com

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Re: No tipping means better business

#351

Post by nommm-nommm »

freeflight wrote: post #254
hayd wrote: post #198

Earlier quoted context omitted.

The difference between bad service and good service might only be 15% vs 20% and IME most American's do not tip punitively anyway, and tip the same no matter what. The employer is in a much better position to assess staff performance than customers... And it's not the customers job. If a waiter sucks they won't fire themselves just because they're only getting 15% tips.

>The employer is in a much better position to assess staff performance than customers... And it's not the customers job. I disagree, after all it's the waiter who interacts with the customer most, while the employer mostly can only watch from afar or has other (better) things to do. In that regard a 5% difference on the tip won't do much at all. If the waiter expects to get tipped anyway, regardless of how bad the se…

You think the manager has better things to do than observe their employee's performance? Isn't managing personnel just as important as managing, say, inventory? Isn't the manager's job to make sure the customer is well served?

The manager, for example, can observe if the employee is the problem or the customer. I've observed customers (from the outside) fly off the handle for no reason whatsoever. An employee shouldn't be paid less because the person they are serving is awful. They also shouldn't be paid less because the back of the house is short staffed so the food took an hour to be cooked, because people will tip less for that reason.

Also there's the people who believe "good service" means being served by a young attractive woman who smiles at you.

I'd like to know what good service means to other people. Good service to me is you take my order and bring me what I ordered.

Re: No tipping means better business

#352

Post by hx87 »

tjic wrote: post #184
grecy wrote: post #181

Earlier quoted context omitted.

Worse still, tipping is merely a way of keeping class hierarchies, and it's disgusting. When a person walks into a restaurant in the USA they can waive a $20 bill at a waitperson and say if you do what I want, and if I like you, and if I'm feeling generous, I might give you some of this. Of course, they might not too. Labor laws, minimum wage, etc are all there to make this illegal in a work contract, and it should b…

> When a person walks into a restaurant in the USA they can waive a $20 bill at a waitperson and say if you do what I want, and if I like you, and if I'm feeling generous, I might give you some of this. So you also dislike bonuses for white collar professionals? Because it's exactly the same thing.

> So you also dislike bonuses for white collar professionals?

Do white collar professionals always expect to get a 20% bonus, no matter how well the company does?

Re: No tipping means better business

#353

Post by Galaxeblaffer »

Svip wrote: post #170
Galaxeblaffer wrote: post #146

Earlier quoted context omitted.

This ! This is exactly the same in Denmark. Tips are included in the price, but it is still custom to tip if the service is good and you can afford it usually around 5%.

No, tips are not included in the price. I think you are confusing tips with salary. And tips in Denmark seldom tends to have any relation to the price of the meal.

Yes.. tips are technically included in the price since the waiters union made an agreement with the employers union that waiters salaries should be covered fully by the employer. And yes tips often has a relation to the price of the meal that again often has a relation to the level of service.. If you are just out of school or still studying then it might be different for you which makes the system even better since you are not expected to even tip and therefore pay what you feel like.

Re: No tipping means better business

#354

Post by X86BSD »

k-mcgrady wrote: post #337
X86BSD wrote: post #333

Earlier quoted context omitted.

Tipping is supposed to be for exceptional service. For example, if the wait person takes your order and brings your food and nothing more I wouldn't tip. If they do the above and keep your water glass filled constantly without need to ask, if your meal, drink orders and dessert come out promptly and correctly, if they ask if everything is ok throuought the meal at appropriate times, etc I would tip. Getting good serv…

>> "If they do the above and keep your water glass filled constantly without need to ask, if your meal, drink orders and dessert come out promptly and correctly This shouldn't be considered exceptional. It's what I'm paying for and should not require tipping. >> if they ask if everything is ok throuought the meal at appropriate times I understand you included 'appropriate' but this is honestly the thing that irritate…

It's hard to do the latter. When is the appropriate time to intervene to ask if everything is ok?

But I can't tell you how many times I've not had a fork, or needed a drink and my waitperson never came to ask if I needed anything. The frustration can go both ways.

Re: No tipping means better business

#355

Post by vostok »

dorfsmay wrote: post #316
gonzo41 wrote: post #210

Earlier quoted context omitted.

I worked in finance sales for about 3 years. Bonuses are fun but I have seen a lot of misconduct in the pursuit of a bonus. Maybe its just banking... I'm all for the no tipping and i happily work without a bonus. And i would expect other to as well. If you can't show up and be consistent in performance without a carrot then thats maybe not a great reflection of how you work and what you value.

Is your bonus based on predefined criteria? Do you negotiate it ahead of working, or after the fact? Does your skin colour, sex, how you dress affect your bonus?

> Does your skin colour, sex, how you dress affect your bonus?

I am not aware of a study on this, but I would bet my annual income that those factors affect your bonus.

Re: No tipping means better business

#356

Post by throwaway2016a »

makecheck wrote: post #342

Tipping is also extremely inconsistent in at least three ways. One is the idea of a percentage: how does that make any sense? When I go out for a rare nice dinner and the tip alone ends up being $20 or so, I ask myself: did this person/restaurant really do any more than the server of the last entire meal that cost $20? Of course not, and yet somehow it would look weird to pay $40 for a $20 meal with tip, for the same…

> One is the idea of a percentage

I've always found this odd too. Say for a special occasion I decide to go to a high end steakhouse... mid-range bottle of wine, two nice steaks, a'la cart sides, appetizer, and desert we're at $500. That's $100 at 20%. Did that person really do more work than the person I tipped $10 at Chili's (an american casual family restaurant)?

> Another inconsistency is where to tip

I usually end up spending 20 minutes Googling "what to tip _______" before going anywhere or getting an deliveries.

Re: No tipping means better business

#357

Post by logfromblammo »

kutkloon7 wrote: post #177
bluedino wrote: post #167

Earlier quoted context omitted.

>> I also don't want to waste my precious time on paying the tip for calculating tax. 20% is an easy calculation. Move the decimal point over one, and double. $24.30 becomes $2.43, doubled you get $4.86 which is your tip. Round it up to $5 if you want. Did you really enjoy the service? Add another $2 or $3. Terrible waiter? Subtract $2 or $3.

20% is also a big part of the bill, and if you go out everything is overpriced already.

The standard tip for table service at a restaurant in the US is 15%.

Re: No tipping means better business

#358

Post by branchless »

Jemmeh wrote: post #345
branchless wrote: post #310

Earlier quoted context omitted.

I've not read this second one yet but the first was very good: http://prole.info/ Abolish restaurants. Might be interesting to you to give it a chance. I was thinking the other day that the 1800 world of servants living upstairs/downstairs has been replaced by privatised slaves who have no job security, no guarantee of lodging and nothing other than temporary masters. The situation we have right now is demeaning, the…

Honestly not trying to be rude, but is this satire? The job is demeaning because it's made to be so. Cooking in and of itself isn't demeaning. I love to bake. I don't love to bake and be treated like crap and get paid like crap and have no financial security.

I too love to cook. For myself in my time. I keep the surplus value I create and enjoy it. In the past when working in a cafe I've not enjoyed being ordered about by people who know I cannot afford to answer back.

Re: No tipping means better business

#359

Post by Johnny555 »

logfromblammo wrote: post #346
maccard wrote: post #218

Earlier quoted context omitted.

> Terrible waiter? Subtract $2 or $3. Really? Surely if they're a terrible waiter/terrible service, you shouldn't leave any tip.

If you plan on leaving a $0 tip, you'd better complain to the manager first.

Why is it my responsibility to do performance reviews of restaurant employees? The management already forced me into a performance rating system through tips, I shouldn't have to sit down with the manager to do a detailed performance review too. Besides, if the food and service was so bad that it warranted a $0 tip, I'm probably not coming back.

Re: No tipping means better business

#360

Post by bhandziuk »

coreyp_1 wrote: post #321

I think that tipping as a percentage of the meal cost is absolutely idiotic. I have never gotten good service at an expensive restaurant, and yet the receipt gives you the math for 18%, 20%, and 22% tips. I have gotten good and bad service at cheap restaurants (something like Steak and Shake), and tip accordingly. The "work" is not anything different between the two jobs. Just take my order, bring me my food, and ref…

I like the idea of tipping based on time at the table if you need some metric to go by. Which also usually means a bigger tip at a more expensive restaurant because you usually stick around for longer. But at least if you take 20 minutes to eat at a cheap place and 20 minutes at a pricey place you could pay the same tip.
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