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Year of Upheaval for Restaurants That Ended Tipping

nytimes.com

61–70 of 112 posts

Re: Year of Upheaval for Restaurants That Ended Tipping

#61

Wage slavery is especially rampant in the food and beverage industry where low margins and high competition are the norm. Including "tips" (you could still tip for extraordinary service) as well as sales tax in the price might be the first step towards more transparency and fair pay for everyone involved (owners to waiters) in what essentially amounts to a luxury service anyway.

How is it a luxury service?

Re: Year of Upheaval for Restaurants That Ended Tipping

#62
I hate tipping for all the awkward situations that can arise, when there is confusion about the expected amount for the "average" tip. Recently I attended a dinner for which the attending group had gotten a food voucher and only had to pay the drinks. Which we did with a nice tip - for the drinks. Neither we nor the giver of the voucher had preempted, that the waiter expected a tip for the food too. Which of course is debatable, as here in Germany, service is considered to be included in the prices. So, at the end, no one was happy, without any malicious intends on our side.

Traditionally, there was little tipping here in Germany, as service is included in the prices. One would usually just round up the cents. But with growing internationalization, tips started to grow - while technically still not required, there is now a strong expectancy of some tipping, adding to the confusion about the right amount.

At least, as long the basic service is included in the posted price, one can use the tipping as a feedback instrument. Rarely, I cut the tip to zero when I was very unhappy with the service provided, while I am happy to pay a generous tip, if I thought I had been serviced very well.

Re: Year of Upheaval for Restaurants That Ended Tipping

#63

I've been to many restaurants here in the UK (and in Europe) where the "service charge" is automatically applied to the bill. You're not expected to tip at these places. Many people don't realise; If you receive bad service, complain and the charge can be either reduced or waived altogether. [edit for clarity]

Tipping is required in the U.K. and Europe?

Re: Year of Upheaval for Restaurants That Ended Tipping

#64

i'm curious to know if abolishing tipping reduces performance? it seems like there's no reason to put in extra effort if all of them are paid the same and that the worst performer could be paid the same as the best.

It might reduce competition within the restaurant, but competition between restaurants remains. certain restaurants can prioritise service by paying their servers more if that's their focus.

Theres also a perverse incentive in that, like a good UI, good service shouldn't actually be noticed, so how does a server make themselves noticed (to receive a tip) while not being noticed?

Re: Year of Upheaval for Restaurants That Ended Tipping

#66

I've been to many restaurants here in the UK (and in Europe) where the "service charge" is automatically applied to the bill. You're not expected to tip at these places. Many people don't realise; If you receive bad service, complain and the charge can be either reduced or waived altogether. [edit for clarity]

Tipping is required in the U.K. and Europe?

No, not at all. But when an establishment includes a service charge it's not expected either.

P.S. Nice username. https://en.wikipedia.org/wiki/Too_Much_Coffee_Man

Re: Year of Upheaval for Restaurants That Ended Tipping

#67

i'm curious to know if abolishing tipping reduces performance? it seems like there's no reason to put in extra effort if all of them are paid the same and that the worst performer could be paid the same as the best.

If a restaurant has bad service, people will eat elsewhere. That means restaurants will hire waiters who provide good service and fire waiters who provide bad service. It seems to work out well enough in countries where you don't normally tip.

Re: Year of Upheaval for Restaurants That Ended Tipping

#69
post #48

Earlier quoted context omitted.

Yes

It seems crazy to me that you're doing this as a kind of social service for the waiter or waitress, while helping to withhold owed tax revenue that could be used for other people who may be in need of social services.

Why would one prefer to pay for abstract social services extended to people who are TBD instead of rewarding a specific person to whom one is actually grateful?

Re: Year of Upheaval for Restaurants That Ended Tipping

#70

Earlier quoted context omitted.

It seems crazy to me that you're doing this as a kind of social service for the waiter or waitress, while helping to withhold owed tax revenue that could be used for other people who may be in need of social services.

Why would one prefer to pay for abstract social services extended to people who are TBD instead of rewarding a specific person to whom one is actually grateful?

Because of the law? You can still reward them as much as you want, but the law says that some of that reward has to be sent to the government. I can understand not agreeing with that law, but I can't understand justifying helping someone to breaking it in a non-emergency situation.
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