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Amazon Restaurants

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Re: Amazon Restaurants

#191

Post by coldtea »

Finnucane wrote: post #77
guelo wrote: post #50

This is obviously part of Amazon's effort to build out their own delivery network in order to muscle out fedex, ups, usps, etc. If their drivers aren't delivering packages they can be delivering food. That makes their whole delivery network stronger because it allows them to have more drivers employed driving around town all the time. It's the same reason Uber got into food delivery.

Does that mean your food delivery depends on the package delivery schedule? "Sorry your pizza is cold but we had to deliver a TV first." For myself, I usually prefer to just go and pick up myself; that's almost always the fastest option.

>For myself, I usually prefer to just go and pick up myself; that's almost always the fastest option.

It's not about being the fastest, though, it's about being more convenient.

And even fastest depends on the area. Where I live (near a city centre) I can chose among 300 restaurants from a centralized meta-ordering service, and have their food delivered in 20-40 minutes.

It will take me 20 minutes to even decide to get up, find my keys, drive around, order and wait for the food.

Re: Amazon Restaurants

#192

Post by coldtea »

madgar wrote: post #184
chrisseaton wrote: post #142

Earlier quoted context omitted.

But making sure the customer is satisfied, with hot food, is in Amazon's interest otherwise the customer won't order again or will ask for their money back. In your mind if Amazon was optimising for their convenience alone they'd just pocket your money and not bother to ever deliver anything? Because that would the most convenient option for them.

> In your mind if Amazon was optimising for their convenience alone they'd just pocket your money and not bother to ever deliver anything? That's called fraud and isn't generally considered a business model so much as a criminal enterprise

Delivering cold pizzas because you prioritized a product delivery is not a business model either, and yet we are discussing it seriously as if that's what Amazon will do.

Re: Amazon Restaurants

#193

Post by coldtea »

ncallaway wrote: post #172
Finnucane wrote: post #138

Earlier quoted context omitted.

I care about food more than sports. Which is easy, since I don't care about sports.

But, interestingly, there are other people in the world that feel differently than you.

Increasingly less, considering millenial attitudes towards ESPN and the like compared to previous generations at their age.

Re: Amazon Restaurants

#194

Post by kalleboo »

GordonS wrote: post #130
chaosmachine wrote: post #27

Earlier quoted context omitted.

Skip was so much better than Just Eat, too. Skip has Uber-style live GPS tracking, Just Eat seemed to be stuck in the dark ages.

Do you mean GPS tracking of your takeaway delivery? I've never understood why someone would want to be glued to their phone/tablet watching every move their pizza makes. Seriously, just why would you possibly care what street it's currently on?

"Can I go to the bathroom now or will they ring the doorbell in 30 seconds"

Re: Amazon Restaurants

#195

Post by simonbarker87 »

guelo wrote: post #50

This is obviously part of Amazon's effort to build out their own delivery network in order to muscle out fedex, ups, usps, etc. If their drivers aren't delivering packages they can be delivering food. That makes their whole delivery network stronger because it allows them to have more drivers employed driving around town all the time. It's the same reason Uber got into food delivery.

The problem at the moment is Amazon logistics (at least here in the UK) is terrible. Prime went from a next day, 1-hour delivery window, fully tracked with DPD generally delivered by 1 pm to next day sometime between 8 and 8, no tracking and sometimes not delivered at all for no reason. If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned, it might as well arrive 9 am the following day.

My new hobby seems to be not getting a prime delivery next day, calling Amazon, them apologising and giving me an extra month on my prime subscription for free - which is nice and everything but I'd rather get the service they promise.

Re: Amazon Restaurants

#196

Post by georgespencer »

simonbarker87 wrote: post #195
guelo wrote: post #50

This is obviously part of Amazon's effort to build out their own delivery network in order to muscle out fedex, ups, usps, etc. If their drivers aren't delivering packages they can be delivering food. That makes their whole delivery network stronger because it allows them to have more drivers employed driving around town all the time. It's the same reason Uber got into food delivery.

The problem at the moment is Amazon logistics (at least here in the UK) is terrible. Prime went from a next day, 1-hour delivery window, fully tracked with DPD generally delivered by 1 pm to next day sometime between 8 and 8, no tracking and sometimes not delivered at all for no reason. If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned, it might as well arrive…

> If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned

A parcel arriving the day after it's ordered is pretty much the definition of a next day service.

Re: Amazon Restaurants

#197

Post by jon-wood »

georgespencer wrote: post #196
simonbarker87 wrote: post #195

Earlier quoted context omitted.

The problem at the moment is Amazon logistics (at least here in the UK) is terrible. Prime went from a next day, 1-hour delivery window, fully tracked with DPD generally delivered by 1 pm to next day sometime between 8 and 8, no tracking and sometimes not delivered at all for no reason. If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned, it might as well arrive…

> If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned A parcel arriving the day after it's ordered is pretty much the definition of a next day service.

I'd argue that's next evening service, next day implies it'll arrive in the daytime to me.

Re: Amazon Restaurants

#198

Post by toyg »

chaosmachine wrote: post #27
lux wrote: post #16

Interesting that I'm seeing this for the first time on the same day that local food delivery company SkipTheDishes was sold to Just Eat for $110M ( http://www.cbc.ca/news/canada/saskatoon/skip-the-dishes-sold... ). Skip is very popular here in Winnipeg since this is where they're headquartered, but always seemed like the underdog in the overall market. Wondering what will become of Skip, and how Just Eat and the othe…

Skip was so much better than Just Eat, too. Skip has Uber-style live GPS tracking, Just Eat seemed to be stuck in the dark ages.

Just Eat is the most "commercial" among food delivery services I've seen in UK - they are very much focused on agreements with suppliers and coverage rather than UX. They figured that range and availability are more important to the average customer than a subpar web UI.

At the moment they are clearly winning (at least here), so they might be right. They have quite a bit of cash and are buying out smaller players for coverage across US and EU.

Re: Amazon Restaurants

#199

Post by georgespencer »

jon-wood wrote: post #197
georgespencer wrote: post #196

Earlier quoted context omitted.

> If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned A parcel arriving the day after it's ordered is pretty much the definition of a next day service.

I'd argue that's next evening service, next day implies it'll arrive in the daytime to me.

This is because your interpretation of 'day' is of being a subcomponent of a 24 hour period (which probably also includes 'evening' and 'night').

The definition Amazon and every other company offering 'next day delivery' is that 'next day' means 'the next day'. As in the day after you buy the thing. It's a much more reasonable interpretation of the term because it's not open to colloquial misunderstandings (in your interpretation there could be day, evening, dusk, night, etc.). Is 5pm day? Is 6pm day?

Re: Amazon Restaurants

#200

Post by simonbarker87 »

georgespencer wrote: post #196
simonbarker87 wrote: post #195

Earlier quoted context omitted.

The problem at the moment is Amazon logistics (at least here in the UK) is terrible. Prime went from a next day, 1-hour delivery window, fully tracked with DPD generally delivered by 1 pm to next day sometime between 8 and 8, no tracking and sometimes not delivered at all for no reason. If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned, it might as well arrive…

> If a parcel arrives at 8 pm the day after it's ordered it's not a next day service as far as I'm concerned A parcel arriving the day after it's ordered is pretty much the definition of a next day service.

Yeah, I get that I'm being impatient and using my own interpretation of next day but when all the decent couriers (UPS, TNT, DPD, UKMail, ParcelForce) get a package to you basically pre-early afternoon and Amazon's own delivery service makes that experience worse then it grates a little. I'd happily pay more on my prime subscription to go back to getting Amazon deliveries with DPD.
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