Earlier quoted context omitted.
Big corporations are, by definition, large complex organizations. There is legal, executive management, developers, ops, etc. Hypothesizing about their actions as a singular entity can over simplify things. I don't know about the specifics in the article, but as a general rule there are a number instances where an intelligence agency may approach only a developer, an ops person, or someone in legal to obtain what the…
You didn't respond to the substance of his objection. The problem with the "NSA backdoor" hypothesis is that it doesn't make logistical sense: it requires the NSA to already have installed software on the victim's computer . If the NSA has installed software on your machine that it can control, you are going to, in the parlance of our times, "get Mossad'd".
Well, if you have any of the closed-source companies' software on your system (and by definition, that is +/- 310mio citizens, in the US alone), you are sure to have NSA backdoors on your system. Such backdoors certainly do not require manual intervention for them to be exploited on large scale.