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Microsoft’s Surface Hub is now apparently a billion-dollar business

arstechnica.com

71–80 of 190 posts

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#71
post #2

Very impressive entrance into what I thought would have been a well mature market by this point.

Integration with Microsoft services is probably a good selling point .

Skype is the big plus. A few jobs ago I was at a place that had a horifically expensive videoconferencing system in the meeting room... that we'd all ignore and use Skype instead, because it worked better.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#72
post #60
post #57

If it really saves travel then its worth something. I wonder how often its it doing an update when you want to conference.

Based on anecdotal stories about Windows 10 updating in the middle of gamers' live streams, I can just imagine the frustration of conferencing with an important client when BAM! Windows is applying updates, 1 of 198.

That is why corporations have the ability to defer updates if they want to. Personally I've found that shutting your PC at the end of the workday means the updates will always get installed then and not during the day.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#73
post #55

Earlier quoted context omitted.

> The Jamboard may be superior but the Jamboard doesn't exist as an actual product. We have no final demos, no release date (except "2017"), no specs, and no prices. When the Jamboard ships, only then can we draw decent comparisons. Yeah, but it's Google. It feels like at least half their products that are announced with big fanfare either are never released, or released and then scrapped after just a couple years (C…

What should they do to products that dont work? Keep pouring good money in them?

not hyping vaporware would be a start

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#74
post #35

Earlier quoted context omitted.

I wonder if the car manufacturer wants them for show rooms? I could imagine a surface hub could make a very fancy virtual catalogue for going through the manufacturers full range of models, trim levels and options for instance. Maybe something a higher-end brand would be interested in (after all such dealerships often abound with fancy furniture for customers)?

But you could do this much cheaper with a cheap Windows or ChromeOS device connected to a touch display. Paying $8000+ would be completely unreasonable.

Because the Surface Hub is an integrated device, there are savings in:

* purchase research - deciding what parts to buy and making sure they'll all work out of the box and that the computer is fast enough to support what people will be doing with it

* physical setup - hooking up those external PCs and peripherals and making sure they are all working like an appliance so that you don't need an IT person "turn it on" for the salesperson before every meeting, etc.

* support - if something goes wrong, you're talking to Microsoft, without figuring out which part is broken and then figuring out who to call

Considering a decent 1080p 55" touch display is probably going to run you around $3K (and it doesn't have active pen support), I'm not sure $9K is that unreasonable for a business, especially if it stays in operation for five years or more.

-- edit: i realized the parent was responding to the to car showrooms comment and not boardrooms after the fact - but left the post here for the context of boardrooms

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#75
post #58

Is it actually a product people love or just a product companies buy? The Skype integration seems like a bit of a red flag.

Aside from the crappy mobile app, Skype for Business (formerly Lync - has nothing to do with the consumer version of Skype) is pretty excellent when it's deployed correctly.

Personally I've always found it to be inferior to Hangouts and Facetime.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#76
post #61

Earlier quoted context omitted.

It does that, but it does a lot more too, watch the video: https://www.microsoft.com/microsoft-surface-hub

I did watch 2 videos of ~10min. It didn't seem as amazing as I imagined. Most of the features are remote + ink then mail. Nothing that revolutionary. Maybe I missed other demos (I can't find a video on MS website, I used youtube, various sources) I think my comment was too easy to interpret as lazy sarcasm, I'm just trying to get a picture of what was the setup before.

I didn't say it did anything amazing/revolutionary. At the end of the day its just a giant TV with touch features. The key bit is they got 95% of "it" right, the "it just works" factor is huge. The integration with remote desktop, the feel of writing with the stylus, quality and feel of the plastic hub, skype integration, pulling off white board sessions to email, etc.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#77
post #61

Earlier quoted context omitted.

It does that, but it does a lot more too, watch the video: https://www.microsoft.com/microsoft-surface-hub

I did watch 2 videos of ~10min. It didn't seem as amazing as I imagined. Most of the features are remote + ink then mail. Nothing that revolutionary. Maybe I missed other demos (I can't find a video on MS website, I used youtube, various sources) I think my comment was too easy to interpret as lazy sarcasm, I'm just trying to get a picture of what was the setup before.

Before there was nothing this integrated, you really see the power towards the end of the video there. Where you see people being dialed in to help tackle whatever was on the screen there.

Imagine three teams in different locations all collaborating around the same set of drafts, stake holders being called in from all over the place for their input. It creates a real-time flow of information that was just not possible/practical before.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#78
post #72
post #60

Earlier quoted context omitted.

Based on anecdotal stories about Windows 10 updating in the middle of gamers' live streams, I can just imagine the frustration of conferencing with an important client when BAM! Windows is applying updates, 1 of 198.

That is why corporations have the ability to defer updates if they want to. Personally I've found that shutting your PC at the end of the workday means the updates will always get installed then and not during the day.

Good point. I wish the large corporation I work for would do this.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#79
post #54

How good is the remote audio and video quality? Is it on skype level? Skype sucks in audio and video quality and those are really important to my company. We have a solution from Cisco which had excellent video and audio quality sadly it's just a Tv that can call another Cisco TV and share the screen including a very good webcam. No whiteboard features or something like that, no touchscreen. Except the small tablet t…

This uses Skype for Business, formerly Lync, which is different tech than Skype-the-consumer-app. Skype for Business connects though your own network infrastructure, and uses your own servers (or Office 365 hosted ones). Quality is about as good as it gets - depending on the latency and bandwidth of your network of course.

Re: Microsoft’s Surface Hub is now apparently a billion-dollar business

#80

I saw the prototype in Redmond over a decade ago, back then it was in the form of a coffee table -- very impressive at the time, but no clear business strategy. In technology terms, this is a glacial age! I find it amazing they were able to persist and refine the technology into a successful product. Kudos!

Not everything branded "Surface" is "the big-ass table". Microsoft has been in this space for a long, long time. Ink recognition, remote video sharing, presentation are all products that have been in the pipeline in some way or other for a very long time.
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