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Uber employees used the platform to stalk celebrities and their exes

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Re: Uber employees used the platform to stalk celebrities and their exes

#91
I've begun to ditch apps that I've perceived as going downhill regularly, and its been working out pretty well. Uber, Youtube, Facebook/Instagram, and Twitter have decent mobile sites.

I can even silo whatever service I want into its own browser to limit tracking, and all location/permissions/etc are all sandboxed by the browser.

A huge bonus is battery life + ad blocking.

Re: Uber employees used the platform to stalk celebrities and their exes

#92
post #77

Earlier quoted context omitted.

The truth, at least the part of it that you can see for yourself. You freely admit that you don't know if there even are actually audit logs, or if the measures in place are simply big warnings (that have no teeth behind them). Even if there are audit logs, they're useless if there's no system in place that flags suspicious use for a human to check up on... or lacking that, someone whose job it is to regularly read t…

> You may trust that Uber takes the security of customer info seriously, but from the outside we have no frame of reference, except for reports of past wrong-doing. A statement to the effect of "it was bad in the past but it's better now" unfortunately isn't all that reassuring, and I hope you can see it from our side of the fence and understand why. You are calling the OP out for not having hard evidence, yet you ar…

When, from either side, zero evidence is provided: The burden of evidence falls to the side which can cause the most potential damage to you/society, such that it can be mitigated/fixed.

In this case believing a news article over Uber is in our best interest. As a result your the parent poster is justified in requesting Uber for evidence.

Re: Uber employees used the platform to stalk celebrities and their exes

#93
post #3

This seems like a good place to tell Uber users that the only way of removing your credit card details from your Uber account is to either: a) plead with Uber's customer service to do so or b) add another payment method (like another credit card) This, of course, is horribly bad practice. I can only imagine that they arrived at this very peculiar arrangement after extensive A/B testing - Uber has hired plenty of FB f…

I was recently unsettled when I installed Lyft on a new phone after a pretty long lapse. Sure enough, with no verification of any kind, my credit card information was still there. Apparently it is keyed to the phone number. Insane.

Re: Uber employees used the platform to stalk celebrities and their exes

#94
post #76

Let me ask a question of everyone complaining: why not use Lyft? I switched. Yeah, their prices are a little more than uber's, and their wait times are a bit higher, but these are functions of scale.

Really? I find Lyft cheaper in NYC, with roughly the same wait times. And they're constantly running promotions.

Re: Uber employees used the platform to stalk celebrities and their exes

#95

Earlier quoted context omitted.

>So, no, I'm not surprised that this company is doing other unethical things - it sort of seems interwoven into their DNA. Grubhub refused to delete my account even after pleading with them to do so many many times. To me seems like a general tech company trend not something specific to uber.

Is it legal to refuse to delete a users account?

I think in some countries companies/websites have to keep a trace of all accounts. So they don't really delete accounts, pretend they do and move them to another DB.

Re: Uber employees used the platform to stalk celebrities and their exes

#96

Don't forget that Uber now requires you allow them to access your location, even when you aren't using their app [1]. Side note: consider the value to foreign (or domestic) intelligence agencies of this weakly-guarded pot of gold. [1] http://www.theverge.com/2016/11/30/13763714/uber-location-da...

Disclaimer: I work for Uber. However, my opinions are mine. I am also not defending nor attacking in any way Uber gathering location data. With that out of the way - you know your cell phone carrier already has this data right? They have way better data than Uber ever will about all your habits, including establishing relationships based on who you call, which sites you visit, who you are signed up on a plan with, et…

The cellphone carrier (outside US and its allies) will not give data to NSA. In some countries it might even not know the name of a customer.

Re: Uber employees used the platform to stalk celebrities and their exes

#97
post #73

Earlier quoted context omitted.

try changing your card's expiration date to an expired date, this has worked for me in other situations like this

Trying to do that: "An error occurred trying to fulfill your request".

Change it to expire this month and wait a few weeks?

Re: Uber employees used the platform to stalk celebrities and their exes

#98

I seriously don't understand why the updated Uber app asks to access my location all the time -- as opposed to only when I'm using the app. Not only is it not required but it's a huge drain on the phone's battery, potentially decreasing the battery's life. Now I'm from a third-world country and can't afford to buy a $1000 phone every year, so I have to be careful with the life of my phone. The turnaround this, I foun…

On iOS you can go to Settings -> Battery and see what share of your battery each of your apps consume. Uber comes in at 3% for me.

Re: Uber employees used the platform to stalk celebrities and their exes

#99
post #3

This seems like a good place to tell Uber users that the only way of removing your credit card details from your Uber account is to either: a) plead with Uber's customer service to do so or b) add another payment method (like another credit card) This, of course, is horribly bad practice. I can only imagine that they arrived at this very peculiar arrangement after extensive A/B testing - Uber has hired plenty of FB f…

Set Paypal as payment method, then close Paypal account.

Re: Uber employees used the platform to stalk celebrities and their exes

#100
post #3

This seems like a good place to tell Uber users that the only way of removing your credit card details from your Uber account is to either: a) plead with Uber's customer service to do so or b) add another payment method (like another credit card) This, of course, is horribly bad practice. I can only imagine that they arrived at this very peculiar arrangement after extensive A/B testing - Uber has hired plenty of FB f…

Just use an online credit card number generator to put in a random number. Also see if you can use a test number (there are lists online).
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