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Uber employees used the platform to stalk celebrities and their exes

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Re: Uber employees used the platform to stalk celebrities and their exes

#61

Can we make the rule that it's not OK to post negative stories about YCombinator companies on this site? There are a million places to talk negative about everyhing. Here, we're trying to build things. We know no one is perfect. Lets make this place a bastion of positivity instead of negativity.

Is that really the type of site you'd want Hacker News to be?

A safe space of YC companies.

Re: Uber employees used the platform to stalk celebrities and their exes

#62

Don't forget that Uber now requires you allow them to access your location, even when you aren't using their app [1]. Side note: consider the value to foreign (or domestic) intelligence agencies of this weakly-guarded pot of gold. [1] http://www.theverge.com/2016/11/30/13763714/uber-location-da...

Disclaimer: I work for Uber. However, my opinions are mine. I am also not defending nor attacking in any way Uber gathering location data. With that out of the way - you know your cell phone carrier already has this data right? They have way better data than Uber ever will about all your habits, including establishing relationships based on who you call, which sites you visit, who you are signed up on a plan with, et…

Wow. I can't believe an Uber employee would come out and make this argument. It feels like the kool-aid is spilling over.

Re: Uber employees used the platform to stalk celebrities and their exes

#63

Earlier quoted context omitted.

>So, no, I'm not surprised that this company is doing other unethical things - it sort of seems interwoven into their DNA. Grubhub refused to delete my account even after pleading with them to do so many many times. To me seems like a general tech company trend not something specific to uber.

Is it legal to refuse to delete a users account?

[deleted]

Re: Uber employees used the platform to stalk celebrities and their exes

#64
post #33

Can we make the rule that it's not OK to post negative stories about YCombinator companies on this site? There are a million places to talk negative about everyhing. Here, we're trying to build things. We know no one is perfect. Lets make this place a bastion of positivity instead of negativity.

Most definitely not. If you truly care about YC companies, you'll care about what they're doing wrong so hopefully they can improve. Just dumping on something is of course not helpful in any context, but constructive criticism expressed civilly I can only imagine to be something YC and associated companies would welcome whole-heartedly.

But they don't. Which is also why you can't comment on the YC jobs that get posted here. YC has an image to uphold, because that image is part of their cachet.

Re: Uber employees used the platform to stalk celebrities and their exes

#65

Don't forget that Uber now requires you allow them to access your location, even when you aren't using their app [1]. Side note: consider the value to foreign (or domestic) intelligence agencies of this weakly-guarded pot of gold. [1] http://www.theverge.com/2016/11/30/13763714/uber-location-da...

Disclaimer: I work for Uber. However, my opinions are mine. I am also not defending nor attacking in any way Uber gathering location data. With that out of the way - you know your cell phone carrier already has this data right? They have way better data than Uber ever will about all your habits, including establishing relationships based on who you call, which sites you visit, who you are signed up on a plan with, et…

> A much more weakly guarded pot of gold, I would say.

Citation needed. I have no reason to believe Uber is better at protecting customer data than my phone provider. The latter likely feels a lot more bound by local laws than a US cooperation nearly priding itself in not adhering to them.

Re: Uber employees used the platform to stalk celebrities and their exes

#66
Operationally, "God Mode" doesn't need to show who the passenger is. It's reasonable to have info about where all the cars are and their status and destination available to everyone involved with dispatching, but passenger identity? Sloppy.

Do they still have "Ride of Glory" detection?

Re: Uber employees used the platform to stalk celebrities and their exes

#67

I seriously don't understand why the updated Uber app asks to access my location all the time -- as opposed to only when I'm using the app. Not only is it not required but it's a huge drain on the phone's battery, potentially decreasing the battery's life. Now I'm from a third-world country and can't afford to buy a $1000 phone every year, so I have to be careful with the life of my phone. The turnaround this, I foun…

I'm with you on this. I don't get why Apple can't mandate a "Only when in app" option. The description for why they require it says they use the location while in app or for a few minutes after the trip is over.

When I was getting ready to leave for work today, I got out of the shower and grabbed my phone and saw a alert saying Uber has been using my location in the background. I hadn't opened the app since last week, last time I needed a ride. I'm sure it could've just been an errant push notification coming in late and waking the app up in the background, but I'm spooked.

Re: Uber employees used the platform to stalk celebrities and their exes

#68

Earlier quoted context omitted.

Register an LLC (using your real name). Get a domain for the LLC and register a pseudonymous email address. Get a debit card and have the issuing bank give you a John Doe card. You sign as your LLC from now on, no government intervention needed.

Pretty much my point is that this should take me 17.5 seconds, starting right now. 1) go to my online banking and sign in 2) pick a name and request a card for it. They should be legally forced to send me one. The point is I can use that for amazon dildo purchases, and no creep at amazon would get to see that I'm (whoever.) I get that this is possible: it needs to be simple.

But it is that simple. In my case, I got a card for a family member. But there is no verification done so you can literally get a card with any name on it. It is still tied to your identity through the bank.

Re: Uber employees used the platform to stalk celebrities and their exes

#69

Earlier quoted context omitted.

I don't know if you're being serious or you're trying to damn them with faint praise by mentioning they changed their MOTD as a 'security measure' If you want to defend uber, it's pretty easy, just say there you know people that work on the team that audits the logs of employee access to personal data every quarter, and if those logs aren't justified by a ticket people get fired.

I have no idea what you're talking about, I'm just telling the truth. I don't access customer information, and I don't know anyone who audits the logs so I can't comment on those. I also don't know what other processes are in place, I'm sure there are others, but I've just never had to deal with it so I don't know. But I trust that Uber takes the security of their customers information very very seriously. The image…

6 of your former security officers say this isn't true, and that the company ignored warnings about the information being available.

It's hard to come up with a way to rationalize the above comment, when the comment is in the discussion of an article showing you're, at best, naïve.

Re: Uber employees used the platform to stalk celebrities and their exes

#70
post #51

Earlier quoted context omitted.

Is it legal to refuse to delete a users account?

Yes. Unless they said otherwise in their TOS.

thats what i assumed too. they outright told me that they won't delete my account. Instead they sent me bunch of these totally irrelevant emails to me( probably just made a false assumption due to the timing)

"Thank you for reaching out and providing us with the opportunity to clarify. We welcome and accept employees with all political beliefs at Grubhub, no matter who they voted for in this or any election. We do not discriminate on the basis of someone's principles, or otherwise. The message was intended to advocate for inclusion and tolerance -- regardless of political affiliation -- during this time of transition for our country.

Thank you, Grubhub"

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