51–60 of 354 posts
If Google wants to charge Apple iPhone prices, they can't continue with Google level service.
Implying Apple service is any good. (See: bendgate)
And Apple's service has topped "customer satisifaction" lists for years on end.
Earlier quoted context omitted.
That was literally my thought. Apple doesn't have the best customer service ever, but it's pretty decent and people that have warranties seem to leave happy. a) if the author speaks the truth (and I have no reason to believe otherwise) that the was never dropped - Google should fix it. That much is obvious. Now, the b). b) C'mon Google - you know the author is a techie / twitterer / reviewer - of all the people to an…
>Apple doesn't have the best customer service They don't? Who does then? Now if you want to say they're not perfect and they've had their problems, I would agree with that.
On the flip side, Apple Service is so good that now our IT organization just tells their employees if they have any issue, just go to the Apple Store and work with them directly. So, something to be said about that. And, it's getting to the point that almost all of the major cities I travel too have some kind of Apple Authorized repair - even if they don't have an Apple Store yet.
If Google wants to charge Apple iPhone prices, they can't continue with Google level service.
I don't want to see that because of possible affects on open source, but I get the feeling that won't matter.
Waiting to see when this crops up here, and how it'll fly considering Consumer Rights [0]. It falls into minor, so Google will have to: * free repair, (with a repair notice describing the fault) * replacement (must be the same condition as the purchase, so no second hand!) * refund (the same amount you have already paid, provided in the same form as your original payment.) And of course, the kicker: > You are entitle…
I believe apple & att will replace the broken phone with a manufacture refurbished device.
Earlier quoted context omitted.
Someone on here was just telling me that their customer service is fine when you're an actual paying customer. Guess not.
I have heard SOME reports that their support is decent if you are purchasing ad space through their platform. Since that's where the bulk of their profits come from, perhaps that's to be expected.
I think this is a pretty good confirmation that google doesn't know how to support hardware.
Earlier quoted context omitted.
Someone on here was just telling me that their customer service is fine when you're an actual paying customer. Guess not.
I have heard SOME reports that their support is decent if you are purchasing ad space through their platform. Since that's where the bulk of their profits come from, perhaps that's to be expected.
Earlier quoted context omitted.
That was literally my thought. Apple doesn't have the best customer service ever, but it's pretty decent and people that have warranties seem to leave happy. a) if the author speaks the truth (and I have no reason to believe otherwise) that the was never dropped - Google should fix it. That much is obvious. Now, the b). b) C'mon Google - you know the author is a techie / twitterer / reviewer - of all the people to an…
>Apple doesn't have the best customer service They don't? Who does then? Now if you want to say they're not perfect and they've had their problems, I would agree with that.
Earlier quoted context omitted.
That was literally my thought. Apple doesn't have the best customer service ever, but it's pretty decent and people that have warranties seem to leave happy. a) if the author speaks the truth (and I have no reason to believe otherwise) that the was never dropped - Google should fix it. That much is obvious. Now, the b). b) C'mon Google - you know the author is a techie / twitterer / reviewer - of all the people to an…
>Apple doesn't have the best customer service They don't? Who does then? Now if you want to say they're not perfect and they've had their problems, I would agree with that.
Sorry for my pessimistic views, but I think big companies always have had the power to screw over anyone they want. This is especially the case in the US, where it seems to be quite accepted for companies to screw you over. Almost all countries lack an easy option for non-billionaires to take action against big companies. If you go to court, they will deliberately make the costs too high to pay for normal people, and…
Fix this, fix the world.