Another good read on the topic: http://newramblerreview.com/book-reviews/political-science/t... I like this bit: "the knowledge worker is under severe external constraints. Much of their work is assisted or mediated through information technology, which contributes to a de-skilling of their cognitive labor. And on top of this they are expected to fully invest themselves in their jobs in a way that manufacturing labor…
Are you serious? Knowledge workers have it easy . It's hard to get here, but once we're here it's a great gig. We're paid well, we're in demand, and there's a robust freelancing sector to our industries, be it software, legal, medical, engineering, or whatever. That link describes a call center worker as a knowledge worker. That's absolute nonsense. You could, in theory, argue that a call center worker is about manag…
Disingenuous because it doesn't align with how you have chosen define "knowledge worker"? Because as far as I'm concerned a knowledge worker is a person who's knowledge is their main tool. "White collar" is another common title. Call center drones definitely qualify under either of these definitions. I mean, a point of the piece is that there's a misinterpretation about how glamorous the "knowledge worker" title is. The fact that you work a cushy, high-paying job doesn't refute that.