Live data from Hacker News

Don’t Mess with The Google

dansdeals.com

151–160 of 504 posts

Re: Don’t Mess with The Google

#151
"Ignorance of the terms isn’t an excuse, so be sure to read them." I stopped reading after this sentence.

The American legal system is so stuck-up and disconnected from reality it would be funny if people wouldn't be screwed by it so often. Lawyers are given way, way to much power and common sense seems to be dead. Lawyers are paid humongous amounts of money for simple tasks, while big companies can and will pretty much screw whoever they like.

Re: Don’t Mess with The Google

#152
post #76

Earlier quoted context omitted.

People get banned from Facebook every day for stupid reasons, whether it be Facebook's real name policy or otherwise, and I would encourage you and everyone else to keep alternate contact details handy for your friends. Maybe you should encourage them to get on Signal Private Messenger, so that you aren't SOL if anything happens to Facebook.

sorry, I was being sarcastic.

I picked up the sarcasm immediately but it's scary how many times I've been told (HERE, on HN of all places) that it's impossible to live a normal life without Facebook. As in: literally, with a straight face someone would claim they would have no contact with friends if not for Facebook and be totally serious about it. Kind of unbelievable but I've heard it multiple times.

Re: Don’t Mess with The Google

#153

This is a big wake up call for me. I have everything in google: Drive, email, voice, docs, sheets, etc. I was actually about to sign up for Fi. The convenience of everything in one place is great. But I don't think I had quite thought through a disaster like this. With this article in mind, need to reevaluate. I guess either regular local backups and/or diversification of service providers would be a good step.

I think not using anything Google is probably the wisest move as they have made it very clear on numerous occasions that they simply do not care about customer service. The problem is, they're so damn convenient.

> The problem is, they're so damn convenient.

And this is the crux of the problem. "Oh, that'll never happen to me" until it does. I've been asked several times, "why do you go to the trouble of [hosting your own e-mail | not having the same mobile # on SMS as on Hangouts | using ownCloud instead of Google Drive | and other greatest hits]". Stories like this are why. They're not at all uncommon, they're a disaster for the people affected, and they're clearly not a wake up call for Google to get any better about their free-to-the-end-user services, so I've no motivation to change my practices.

Re: Don’t Mess with The Google

#154

Disclaimer: I don't speak for Google and don't have any real context into why this occurred. Speaking as myself, a private citizen. I work in Spam & Abuse and it's possible that this is the result of some clustering algorithm that was trying to take down sharders / phone buying rings. It's very possible that the SWEs responsible didn't consider this possibility (that legitimate customers would be used to shard purcha…

Yay for algorithms without any human supervision! In googles defense, you can't really expect them to spend such a small company to pay a human when the task is so trivially automated and handled so well.

Re: Don’t Mess with The Google

#155
It is beyond shitty that the notification mail doesn't even give a clue as to what the violation was. It's a bit hard to mount an appeal against a genuine mistake if you're clueless as to what that mistake was.

Re: Don’t Mess with The Google

#156

This is a big wake up call for me. I have everything in google: Drive, email, voice, docs, sheets, etc. I was actually about to sign up for Fi. The convenience of everything in one place is great. But I don't think I had quite thought through a disaster like this. With this article in mind, need to reevaluate. I guess either regular local backups and/or diversification of service providers would be a good step.

1. Have your own domain name. You can change provider from Z to Y at the flash a DNS record gets updated. Email is designed as a federated service, but to be so your email _address_ needs to be too. 2. For files, use a cloud solution and have 2-3 computers updating their local copy (home PC, work PC, phone, small Pi box acting as server). I have a Digital Ocean box running ownCloud, soon to change to nextCloud. Put y…

Point one here is the BIGGEST. If you do nothing else, own your domain name, and forward mail to a service provider of your choice. In my case, I made my new email address forward to Gmail, and then started changing everything over to use my new address. Then, when I moved providers to FastMail, all I really had to do was re-point my domain name.

Even if for some reason I lost my FastMail (pretty unlikely), I'd just repoint my domain to a new mail service, and I could easily recover all my other accounts. And of course, my email archive is backed up locally, so there's no risk of losing that.

Re: Don’t Mess with The Google

#157

This is a big wake up call for me. I have everything in google: Drive, email, voice, docs, sheets, etc. I was actually about to sign up for Fi. The convenience of everything in one place is great. But I don't think I had quite thought through a disaster like this. With this article in mind, need to reevaluate. I guess either regular local backups and/or diversification of service providers would be a good step.

I've got a domain name and an E-mail address on it that forwards to my gmail account, but I find out of laziness I usually end up directly specifying my @gmail.com account when signing up for online services. It might be time to slowly start switching over to using my personal account, so, in case I'm ever banished from gmail it's simply a matter of pointing my forwarder to a different E-mail provider.

Sooooo many accounts to switch over though, probably will take a few days...

Re: Don’t Mess with The Google

#158

Earlier quoted context omitted.

Not the OP, but I've been looking at Fastmail for a while to replace Gmail for a robust dedicated email service. I haven't felt the push to pull the trigger yet, until reading this article.

We (FastMail) are really nice people :)

Does FastMail have any equivalent to Inbox (reminders/snoozing emails)? I started to migrate last month, got lazy when I realized how much I used those, and then I think my trial account lapsed.

This article might scare me enough into trying again anyway, but if I can find any replacement for reminders (Fastmail or otherwise) that's as nice to use I'll jump over so fast.

Re: Don’t Mess with The Google

#159

Is it legally enforceable for a company to dictate what you can or cannot do with a phone that you bought from them? Sure, the terms said whatever they said, but is it enforceable/constitutional? I mean, people sell their phones all the time for whatever reason.

Probably not. In this case, everyone set their shipping address to one location though, so Google simply cancelled the orders. (And then digitally killed everyone who placed them.) Had they shipped them to themselves and then shipped them elsewhere, this would not have been possible, but it would have cut into their profit margins a lot.

Re: Don’t Mess with The Google

#160
post #148

Earlier quoted context omitted.

We also stalk you on... I mean, we read the same tech news sites you do. (I'm on third line ticket duty right now, so if you have something significantly more complex than RTFM, or an actual bug, you'll probably be talking to me this week) The most common cause of getting locked out other than you abusing your fastmail account is having your credentials stolen and used for spam/fraud, which is why we recommend 2 fact…

Here is another fastmail customer. Just curious how do you confirm identity? I don't remember setting a backup email.

Possibly something similar to this[0]?

[0] https://www.fastmail.com/help/account/icantlogin.html

Post reply on HN