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“I have toyota corola”

daniel.haxx.se

31–40 of 365 posts

Re: “I have toyota corola”

#31

As somebody who has written to companies about bugs in their products (and almost always ignored), I would really appreciate a response even if it was some form letter thing to the effect of "I just make a small component that happens to be used in your car, kind of like the people who make the screws in your car. Please contact your car manufacturer directly." I personally just like knowing somebody read my letter i…

The problem is asymmetry of work involved. Where do you draw the line between somebody who's technically challenged or somebody who's very lazy or entitled and simply spams the first email they see hoping the other person will oblige in helping them?

I mean, a single web search would reveal that the person probably doesn't work for . Would you email somebody about a Toyota car if their address wasn't "bob@toyota.com" or something? Besides, if they had bothered to read the license, it's clear it comes "WITHOUT WARRANTY OF ANY KIND".

Also, many companies make it intentionally hard to find a contact address. Mr. Stenberg shouldn't be disadvantages because some company which doesn't care about customer relations has decided to use his excellent piece of open source software.

Re: “I have toyota corola”

#32

As somebody who has written to companies about bugs in their products (and almost always ignored), I would really appreciate a response even if it was some form letter thing to the effect of "I just make a small component that happens to be used in your car, kind of like the people who make the screws in your car. Please contact your car manufacturer directly." I personally just like knowing somebody read my letter i…

But there are, presumably, tens if not hundreds of millions of cars with curl in them now. While I'm sure you would appreciate a response, imagine the time it would take to reply to these questions? I mean it's not like it's a bug in curl... As for "if the customer gets angry at the response, it's fine...", well, what if you're taking the time to reply and then getting angry responses? What a waste of emotional energ…

So what's the point in putting your e-mail address at the end of the license/about/readme ?

If you don't want to receive e-mails, don't put your e-mail.

If you just want to receive some kind of e-mails (like just congrats but not bugs), add that information in the end. Of course some people won't comply, but that's just human behavoir.

Now, just putting your e-mail and letting the black hole eat them without an answer is very disappointing to those who took their time to read the license/about/readme, find your e-mail, put their hope that you're able to help them in some problem, and then... nothing.

Edit

Yes, I did read the thread, the original post, and so on. I'm just putting myself in the position of the average costumer, or not-so-average, that took time to read the available documentation and tried to fix something, or to ask for a new feature, or anything else. He isn't receiving spam. I'm not suggesting, either, that he should address the problem or even find out who's the correct person to blame inside the company X that did the GUI of the radio for the company Y that finaly sold it to DENSO that will sell it to Toyota...

One way to fix would be, for example, changing the license in any future version to read "If you're using this software inside any component that will be used in a car, you should display the Copyright_automotive.txt contents instead of this one".

Edit 2

As far as I could find (in https://curl.haxx.se/docs/copyright.html), I would never blame regular car users, not even some tech users, if they couldn't find what Daniel is responsible for. The license just says:

---

  COPYRIGHT AND PERMISSION NOTICE

  Copyright (c) 1996 - 2016, Daniel Stenberg, daniel@haxx.se, and many contributors, see the THANKS file.

  All rights reserved.

  Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.

  THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

  Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.
---

If you read that and can find where it says that it's not about the GPS, the mapping of the Electronic Fuel Injection, the windshield wipers, or something else, or even that it's about some specific piece of software, please, just point it out.

Re: “I have toyota corola”

#33

I've got the feeling I've read this before. Could it have happened to someone else? Or maybe to Daniel himself but under different circumstances?

He previously posted one about someone emailing him about a hacked Instagram after finding his name and the email @haxx.se in the licenses. EDIT: Here's the link: https://daniel.haxx.se/blog/2016/01/19/subject-urgent-warnin...

Ironically, one of the analogies suggested in the comments on that post starts out "Imagine you have a Toyota..."

Re: “I have toyota corola”

#34

Earlier quoted context omitted.

But there are, presumably, tens if not hundreds of millions of cars with curl in them now. While I'm sure you would appreciate a response, imagine the time it would take to reply to these questions? I mean it's not like it's a bug in curl... As for "if the customer gets angry at the response, it's fine...", well, what if you're taking the time to reply and then getting angry responses? What a waste of emotional energ…

So what's the point in putting your e-mail address at the end of the license/about/readme ? If you don't want to receive e-mails, don't put your e-mail. If you just want to receive some kind of e-mails (like just congrats but not bugs), add that information in the end. Of course some people won't comply, but that's just human behavoir. Now, just putting your e-mail and letting the black hole eat them without an answe…

[deleted]

Re: “I have toyota corola”

#35

Earlier quoted context omitted.

But there are, presumably, tens if not hundreds of millions of cars with curl in them now. While I'm sure you would appreciate a response, imagine the time it would take to reply to these questions? I mean it's not like it's a bug in curl... As for "if the customer gets angry at the response, it's fine...", well, what if you're taking the time to reply and then getting angry responses? What a waste of emotional energ…

So what's the point in putting your e-mail address at the end of the license/about/readme ? If you don't want to receive e-mails, don't put your e-mail. If you just want to receive some kind of e-mails (like just congrats but not bugs), add that information in the end. Of course some people won't comply, but that's just human behavoir. Now, just putting your e-mail and letting the black hole eat them without an answe…

Did you miss the bit that they're emailing him about stuff that has absolutely nothing to do with him?

Why would he know anything about the delay in audio and video when connecting through bluetooth? Or about the GPS?

He's happy to get emails about curl, even bug reports.

Re: “I have toyota corola”

#36

I've got the feeling I've read this before. Could it have happened to someone else? Or maybe to Daniel himself but under different circumstances?

He previously posted one about someone emailing him about a hacked Instagram after finding his name and the email @haxx.se in the licenses. EDIT: Here's the link: https://daniel.haxx.se/blog/2016/01/19/subject-urgent-warnin...

"...you likely don’t want to have a trail of evidence that you are a part of an Instagram and Spotify hacking ring." - this and the rest of her message could almost be considered cute.

On a more serious note I can absolutely see how some people can't be reasoned with in a situation like this.

Re: “I have toyota corola”

#37

As somebody who has written to companies about bugs in their products (and almost always ignored), I would really appreciate a response even if it was some form letter thing to the effect of "I just make a small component that happens to be used in your car, kind of like the people who make the screws in your car. Please contact your car manufacturer directly." I personally just like knowing somebody read my letter i…

But then they know someone is on the other end of that email address. For you, a reasonable person, that is a nice thing to know and you'll move on. For other people, they'll do anything form keep emailing more harassing things and escalating the language, to posting that email address on every spam signup form they can find.

Re: “I have toyota corola”

#38
post #21
post #14

Earlier quoted context omitted.

I've been in that position before, where people would find my e-mail address as a supposed tech support for something I have no relationship with whatsoever. Usually when you tell them they have a wrong e-mail, they get really angry ("I want to talk to your manager!" kind of angry). So it's better to just not respond at all.

That sounds extremely funny. I would pay good money to get to be on the receiving end of "I want to talk to your manager!" when you can act however you want.

It gets old very quickly.

I used to have a phone number that was one easily mistaken digit away from the largest pizzeria in town, and people angrily complaining about wrong or delayed orders was not funny. One of my siblings sometimes took orders he had no intention of fulfilling :P

Edit: see also legal (or other) threats, from the same author (mentioned elsewhere in the comments)

https://daniel.haxx.se/blog/2016/01/19/subject-urgent-warnin...

Re: “I have toyota corola”

#39

I have had a similar problem for about two decades now in regards to eCards (virtual greeting cards). I own youknowwhat.com and one of my email addresses is youknowwho@youknowwhat... Turns out that thousands of people every year think they are being super clever by putting my email address in the "From" field. So of course I get zillions of "receipts" for these eCards. "Sister, I hope you feel better soon" ...is the…

Those e-card providers should of course do some rudimentary sender e-mail verification.

Re: “I have toyota corola”

#40

I have had a similar problem for about two decades now in regards to eCards (virtual greeting cards). I own youknowwhat.com and one of my email addresses is youknowwho@youknowwhat... Turns out that thousands of people every year think they are being super clever by putting my email address in the "From" field. So of course I get zillions of "receipts" for these eCards. "Sister, I hope you feel better soon" ...is the…

Or you could write a bot that auto-publishes parts of the eCard emails you get to e.g. twitter. Would be interesting for the rest of us :)
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