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“I have toyota corola”

daniel.haxx.se

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Re: “I have toyota corola”

#11

Post by userbinator »

ikeboy wrote: post #5

> I can’t help them and I’ve learned over the years that just trying to explain how I have nothing to do with the product they’re using is often just too time consuming and energy draining to be worth it. You could write out a form response once, then just send it to everyone, and not respond to follow-ups. Not that you have to, of course, but it shouldn't be energy draining, at least.

You could even set up a filter to autoreply when it detects a combination of an unusually large number of automotive terms, the word "help", or similar.

Re: “I have toyota corola”

#12

Post by ikeboy »

TulliusCicero wrote: post #6
ikeboy wrote: post #5

> I can’t help them and I’ve learned over the years that just trying to explain how I have nothing to do with the product they’re using is often just too time consuming and energy draining to be worth it. You could write out a form response once, then just send it to everyone, and not respond to follow-ups. Not that you have to, of course, but it shouldn't be energy draining, at least.

When the confused person responds, agitated that someone they think is supposed to help them is deflecting their concerns, that's probably emotionally draining.

If that's the issue they could also block them after replying.

Re: “I have toyota corola”

#14

Post by zapu »

ikeboy wrote: post #5

> I can’t help them and I’ve learned over the years that just trying to explain how I have nothing to do with the product they’re using is often just too time consuming and energy draining to be worth it. You could write out a form response once, then just send it to everyone, and not respond to follow-ups. Not that you have to, of course, but it shouldn't be energy draining, at least.

I've been in that position before, where people would find my e-mail address as a supposed tech support for something I have no relationship with whatsoever. Usually when you tell them they have a wrong e-mail, they get really angry ("I want to talk to your manager!" kind of angry). So it's better to just not respond at all.

Re: “I have toyota corola”

#16

Post by AimHere »

zapu wrote: post #14
ikeboy wrote: post #5

> I can’t help them and I’ve learned over the years that just trying to explain how I have nothing to do with the product they’re using is often just too time consuming and energy draining to be worth it. You could write out a form response once, then just send it to everyone, and not respond to follow-ups. Not that you have to, of course, but it shouldn't be energy draining, at least.

I've been in that position before, where people would find my e-mail address as a supposed tech support for something I have no relationship with whatsoever. Usually when you tell them they have a wrong e-mail, they get really angry ("I want to talk to your manager!" kind of angry). So it's better to just not respond at all.

What about quietly forwarding the email to the legit tech support mailbox for Toyota, if such a thing exists? Are there problems with that approach (other than the tech support people replying to you instead of their customer).

Re: “I have toyota corola”

#18

Post by Peroni »

I used to run a tech job board in the UK called Hacker Jobs. I used to get two or three emails a week from folk (almost always outside of the UK) asking me to hack into Facebook and gmail accounts.

The best thing was that the job board was very obviously a normal tech job board yet these people had to dig pretty deep into the site to find my contact email.

Re: “I have toyota corola”

#20

Post by slashink »

NetStrikeForce wrote: post #19

I've got the feeling I've read this before. Could it have happened to someone else? Or maybe to Daniel himself but under different circumstances?

He previously posted one about someone emailing him about a hacked Instagram after finding his name and the email @haxx.se in the licenses.

EDIT: Here's the link: https://daniel.haxx.se/blog/2016/01/19/subject-urgent-warnin...

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