Earlier quoted context omitted.
People call on the telephone and discuss their plans, requirements, and business models before signing up. Often, once they are customers they may discuss with us ways to optimize. We check in from time to time and often they call us about their upcoming efforts to see if we have input. Of course there are some that we don't hear from at all, but whose web site at their email domains clearly spell out their businesse…
And you talk about what they're doing on a public forum?
It's a common and well known business model. We have Web hosting companies, game servers, mobile apps, cloud-managed gizmos, SaaS platforms, etc... all are common well known business models. Do you know any more about them because of this post or the information I have talked about? Maybe you didn't know they business model exists.